74,139,804 programs installed

Should I remove Driver Support?

What percent of users and experts removed it?
43% remove it57% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #3,143
United States Rank #1,595
Reach 0.2125%
(Not enough data to show 30 day installation trends)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 91.42 days
614.56 days >
Average installed length: 322.91 days


VersionDistribution 7.85% 0.03% 5.60% 3.56% 2.28% 0.87% 0.23% 0.67% 0.10% 24.29%
9.1 31.63%
8.1 22.88%

Typically installed together

Other programs by PC Drivers HeadQuarters

Driver Support

What is Driver Support?

Driver Support is an application designed to check the computer's installed drivers against a database of available drivers for a number of software and device hardware applications. If driver updates are available the software will automatically download them from the manufacturers web site and install them.


The most common release is 9.1, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named DriverSupport.exe. The setup package generally installs about 27 files and is usually about 10.93 MB (11,463,666 bytes). The installed file DriverSupport.Updater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered.

Program detailsProgram details

Displayed publisher: PC Drivers Headquarters, LP
URL: www.driversupport.com
Help link: account.driversupport.com/support/contact?wlid=30
Installation folder: C:\Program Files\Driver Support\Driver Support\
Uninstaller: MsiExec.exe /X{597FB4A5-DD86-4316-A410-7E8074CC2CCE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 10.93 MB

Program filesFiles installed by Driver Support

Program executable:DriverSupport.exe
Name:Driver Support
Path:C:\Program Files\Driver Support\Driver Support\DriverSupport.exe
Additional files:
  • Agent.Common.dll - Driver Detective (Common)
  • Agent.Communication.dll
  • Agent.ExceptionLogging.dll - Client.ExceptionLogging
  • Common.dll - DriversHQ.Common
  • ExceptionLogging.dll
  • RuleEngine.dll
  • DriverSupport.exe - Driver Support
  • DriverSupport.Updater.exe - DriverSupport (DriverSupport Updater)
  • Interop.WUApiLib.dll - Assembly imported from type library 'WUApiLib'.
  • cpuidsdk.dll (by CPUID) - CPUID SDK Dynamic Link Library (CPUID DLL SDK)
  • ICSharpCode.SharpZipLib.dll (by ICSharpCode.net) - #ZipLibrary (SharpZipLib for .NET Framework 2.0)
  • Microsoft.Win32.TaskScheduler.dll (by CodePlex Community) - TaskService (Task Scheduler Wrapper)
  • Agent.Communication.XmlSerializers.dll
  • Agent.ExceptionLogging.XmlSerializers.dll
  • XPBurnComponent.dll - XPBurn component

Program behaviorsBehaviors exhibited

Scheduled Task
  • DriverSupport.exe is scheduled as a task named 'Driver Detective-RTMUpdater' (runs weekly on Fridays at 8:53 PM).
Scheduled Task (Boot/Login)
  • DriverSupport.exe is automatically launched at startup through a scheduled task named Driver Detective.
Startup File (User Run)
  • DriverSupport.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Driver Detective' and executes as C:\Program Files\Driver Support\Driver Support\DriverSupport.exe /applicationModC:systemTray /showWelcomC:false.

Program resource utilizationResource utilization averages

Memory:95.68 MB
21.09 MB average
Total CPU:0.0002076120%
0.031193% average
Kernel CPU:0.00007264%
0.016088% average
User CPU:0.00013497%
0.015104% average
CPU cycles/sec:576,199
8,062,084 average
I/O reads/min:7.2 KB
435.61 KB average
I/O writes/min:2.86 KB
105.02 KB average

How do I remove Driver Support?

Quickly and completely remove Driver Support from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Driver Support from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Driver Support, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Driver Support.

Win 7 (SP1) 49%
Win 7 0%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 43%
Keep it 57%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 51.59%
Windows 8 38.50%
Windows Vista 7.47%
Windows XP 2.31%
Windows 8.1 0.13%
Which OS releases does it run on?
Windows 7 Home Premium 37.16%
Windows 8.1 26.76%
Windows 7 Professional 9.29%
Windows Vista Home Premiu... 6.25%
Windows 8 5.34%
Windows 7 Ultimate 3.89%

Distribution by countryGeography

83.94% of installs come from the United States
Which countries install it?
  United States 83.94%
  Canada 4.42%
  United Kingdom 4.05%
  Australia 4.03%
  France 0.59%
  Sweden 0.33%
  New Zealand 0.30%
  DK 0.22%
  Norway 0.20%
  Germany 0.17%
  DZ 0.13%
  MA 0.11%
  Belgium 0.11%
  Finland 0.11%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 36.55%
Dell 25.85%
Acer 12.40%
Toshiba 10.44%
ASUS 6.33%
Lenovo 3.89%
Samsung 1.75%
Intel 0.52%
MSI 0.52%
Gateway 0.39%
Common models
HP 2000 Notebook PC 5.50%
HP Pavilion g6 Notebook P... 4.28%
HP Pavilion 17 Notebook P... 3.77%
Dell Inspiron 3521 3.67%
HP Pavilion dv7 Notebook ... 3.67%
HP 15 Notebook PC 3.56%


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