Credential Manager for HP ProtectTools
What is Credential Manager for HP ProtectTools?
This package contains the Credential Manager for HP ProtectTools for the supported desktop models and operating systems. Credential Manager provides password vault features.
Overview
The most common release is 2.5.0.880.13, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. It adds a Browser Helper Object (BHO) to Internet Explorer. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 99 files and is usually about 20.21 MB (21,196,600 bytes).
Program details
URL: www.hp.com
Installation folder: C:\Program Files\Hewlett-Packard\IAM\
Uninstaller: MsiExec.exe /X{377E3D59-C8FB-4E16-B3D1-E1D92D30DA00}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 20.21 MB
Files installed by Credential Manager for HP ProtectTools
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hpbrand.dll - Cognizance Identity Manager (HP Branding Module)
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hpqnt.dll - hpqnt Dynamic Link Library
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ASTray.exe (by Cognizance) - Cognizance Tray Icon Utility
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ASWLNPkg.dll (by Cognizance) - Winlogon notification handler
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ItAuth.dll - Authenticaion Server
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ItPackage.exe - Self-extracted encrypted package
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ItSSO.dll - Single Sign On Engine
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LDIF2REG.exe - Preprocessing Utility
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OCGina.dll - Cognizance Logon Interface
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ASBioAT.dll - AuthenTec Fingerprint SDK Wrapper
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ASBioSG.dll - SecuGen FDx SDK Wrapper
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ASBioSi.dll - Siemens ID Device SDK Wrapper
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ASChnl.dll - Secure Communication Channel
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asghost.exe - Global Virtual Card Host
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ASPanel.dll - Cognizance Client Application
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ASSock.dll - Cognizance Virtual Channel
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ASSvcSnp.dll - Services and Applications Snapin
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ASTSVCC.dll - Cognizance Identity and Access Management (Terminal Services Virtual Channel Client)
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ASWallet.dll (by Bioscrypt) - e-Wallet Service
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AuthWiz.dll (by Bioscrypt) - Bioscrypt VeriSoft Single Sign On (Cognizance Client Authentication Module)
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BioAuth.dll - Biometric Authentication Method
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BioAuthSrv.dll - Biometric Authentication Server Agent
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HPPlugIn.dll - HP ProtectTools Security Manager Plug-in
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ItAdminConsole.dll - Identity & Access Management
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ItAPS.dll - Application Protection Service
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ItClient.dll - SSO Hook Module
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ItDAC.dll - Directory Access Component
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ItEncrypt.dll - File Encryption
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ItIEAddIn.dll - SSO IE Listener
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ItMsg.dll - Common Messages and Images
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ItPackageExt.dll - Shell extension for self-extracted encrypted package
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ItReports.dll - Report Manager
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ItRPC.dll - Remote Process Calling Library
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ittal.dll - Tokens Abstraction Layer
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ItTalPKCS.dll - HP PKCS11 provider
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ittalsnap.dll - Identity Distribution Extension
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ItVCard.dll - Virtual Card Provider
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ItVCClient.dll - Cognizance Client Engine
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ItVCL.dll - SSO AddOn for Borland VCL
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ItVCServer.dll - Virtual Card Server Engine
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NetAdmin.dll - Network Logon Management
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OneTimePsw.dll - OneTimePsw Module
Behaviors exhibited
Internet Explorer BHO
- ItIEAddIn.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Credential Manager for HP ProtectTools' with the class of {DF21F1DB-80C6-11D3-9483-B03D0EC10000}.
Startup File (All Users Run)
- ASTSVCC.dll is loaded in the all users (HKLM) registry as a startup file name 'CognizanceTS' which loads as rundll32.exe C:\Program Files1\ASUSSE~1\ASUSSE~1\Bin\ASTSVCC.dll,RegisterModule.
Windows Firewall Allowed Program
- asghost.exe is added as a firewall exception for 'C:\Program Files\Hewlett-Packard\IAM\Bin\asghost.exe'.
Resource utilization averages
Show technical details
| asghost.exe |
| Memory: | 12.29 MB | |
| Total CPU: | 0.0198640175% | |
| Kernel CPU: | 0.01352320% | |
| User CPU: | 0.00634082% | |
| Switches/sec: | 480 | |
| I/O reads/min: | 415 Bytes | |
| I/O writes/min: | 4 Bytes | |
How do I remove Credential Manager for HP ProtectTools?
You can uninstall Credential Manager for HP ProtectTools from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Credential Manager for HP ProtectTools, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Credential Manager for HP ProtectTools.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by Credential Manager for HP ProtectTools you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win XP 44%
Win 7 0%
|
|
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
|
|
USER ACTIONS
 |
Uninstall it 8%
Keep it 92%
|
|
Windows
Which Windows OS versions does it run on?
| Windows Vista |
51.21% |
|
| Windows XP |
45.41% |
|
| Windows 7 |
3.38% |
|
Which OS releases does it run on? |
| Microsoft Windows XP |
44.83% |
|
| Windows Vista Business |
42.86% |
|
| Windows Vista Home Basic |
7.39% |
|
| Windows 7 Professional |
1.48% |
|
| Windows 7 Home Premium |
1.48% |
|
| Windows Vista Home Premiu... |
0.99% |
|
Geography
41.22% of installs come from the United States
Which countries install it?
| United States |
41.22% |
| Germany |
7.35% |
| United Kingdom |
4.08% |
| France |
3.67% |
| Finland |
3.67% |
| Spain |
3.67% |
| Netherlands |
3.67% |
| Italy |
2.86% |
| Sweden |
2.45% |
| Canada |
2.45% |
| Belgium |
1.63% |
| Norway |
1.63% |
| Australia |
1.63% |
| India |
1.63% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
99.03% |
|
| Sahara |
0.49% |
|
| Intel |
0.49% |
|
Common models |
| HP Compaq 6910p |
6.51% |
|
| HP Compaq 8510p |
5.92% |
|
| HP Compaq dc7800p Convert... |
4.14% |
|
| HP Compaq 8510w |
4.14% |
|
| HP Compaq dc7800 Converti... |
4.14% |
|
| HP Compaq 6715s (GS561AV) |
2.96% |
|
About Hewlett-Packard
HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com