Should I remove Connect2Help Configuration Tool?
What percent of users and experts removed it?
2% remove it98% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0002%
Versions
| Version | Distribution |
| 3.1.36.1 |
25.00% |
|
| 2.5.30.1 |
50.00% |
|
| 1.0.5 |
25.00% |
|
Other programs by N-able Technologies
Connect2Help Configuration Tool
from N-able Technologies
Overview
Connect2Help Configuration Tool is a program developed by N-able Technologies. The most used version is 2.5.30.1, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The software installer includes 17 files and is usually about 2.44 MB (2,555,904 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 90% of users of Connect2Help Configuration Tool come from the United States, it is also popular in South Africa.
Program details
URL: www.n-able.com
Help link: www.n-able.com/support
Installation folder: C:\Program Files\n-able technologies\connect2help configuration tool
Uninstaller: MsiExec.exe /X{DA9D213E-7C72-419D-B07F-FE6D0E6547F0}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.44 MB
Language: English (United States)
Files installed by Connect2Help Configuration Tool
-
agent_tray.exe - Connect2Help System Tray Icon
-
agent_tray_dotnet.exe
-
trayutilitylib.dll - Connect2Help System Tray Library
-
connect2help configuration tool.exe - trayconfig
-
candle.exe (by Outercurve Foundation) - Windows Installer XML Toolset (WiX Toolset Compiler)
-
light.exe (by Outercurve Foundation) - WiX Toolset Linker
-
wconsole.dll - Windows Installer XML Console Interface
-
winterop.dll - WiX Interop Library
-
wix.dll - Windows Installer XML
-
wixnetfxextension.dll - WiX Toolset .NET Framework Extension
-
wixutilextension.dll - WiX Toolset Utility Extension
-
hardcodet.wpf.taskbarnotification.dll (by hardcodet.net) - NotifyIcon WPF (NotifyIcon for WPF)
Behaviors exhibited
2 Startup Files (All Users Run)
- agent_tray_dotnet.exe is loaded in the all users (HKLM) registry as a startup file name 'Agent_TrayDotNet' which loads as C:\Program Files\N-able Technologies\Connect2Help\Agent_Tray_DotNET.exe.
- agent_tray.exe is loaded in the all users (HKLM) registry as a startup file name 'Agent_Tray' which loads as C:\Program Files\N-able Technologies\Connect2Help\Agent_Tray.exe.
How do I remove Connect2Help Configuration Tool?
You can uninstall Connect2Help Configuration Tool from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Connect2Help Configuration Tool, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Connect2Help Configuration Tool.
OS VERSIONS
Win 7 (SP1) 75%
Win 10 25%
|
|
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
|
|
USER ACTIONS
 |
Uninstall it 2%
Keep it 98%
|
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
75.00% |
|
| Windows 10 |
25.00% |
|
Which OS releases does it run on? |
| Windows 7 Professional |
50.00% |
|
| Windows 8.1 Pro with Medi... |
25.00% |
|
| Windows 7 Ultimate |
25.00% |
|
Geography
90.00% of installs come from the United States
Which countries install it?
| United States |
90.00% |
| South Africa |
10.00% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Sony |
25.00% |
|
| Intel |
25.00% |
|
| Dell |
25.00% |
|
| ASUS |
25.00% |
|
Common models |
| Sony VPCEA16FG |
33.33% |
|
| Dell OptiPlex 3020 |
33.33% |
|
| ASUSTeK G750JX |
33.33% |
|