Should I remove Remote Support Manager?
What percent of users and experts removed it?
2% remove it98% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0002%
Versions
| Version | Distribution |
| 8.3.3.250 |
33.33% |
|
| 1.28 |
33.33% |
|
| 1.19 |
33.33% |
|
Other programs by N-able Technologies
Remote Support Manager
from N-able Technologies
What is Remote Support Manager? (from N-able Technologies)
The answer to ensuring that remote support services run efficiently and economically, N-supportPro is the remote assistance software solution for managing the multiple operating systems utilized in desktops and servers as well as laptops and other mobile devices. Provide fast, effective help, regardless of the type of ... Read more
Overview
Remote Support Manager is a program developed by N-able Technologies. The most used version is 8.3.3.250, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 50 files and is usually about 13.19 MB (13,830,144 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows XP. The distribution of this has mostly been seen in the United States.
Program details
URL: it.n-able.com
Help link: www.n-able.com/support
Installation folder: C:\Program Files\remotesupportmanager
Uninstaller: MsiExec.exe /X{01A8C83B-E05C-4FE6-8284-81268EA28FEA}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 13.19 MB
Language: English (United States)
Files installed by Remote Support Manager
-
daprinter.dll (by Windows (R) 2000 DDK provider) - Windows (R) 2000 DDK driver (RemoteSupportManager Printer Driver)
-
daprinterui.dll (by Windows (R) 2000 DDK provider) - RemoteSupportManager Printer Driver User Interface
-
daproc.dll - RemoteSupportManager Print Processor
-
dainit.dll (by ScriptLogic) - Remote Support Manager (Remote Support Manager Remote Control Helper)
-
damaint.exe (by ScriptLogic) - Remote Support Manager Maintenance Service
-
desktopauthority.exe
-
rm_rc.exe - Remote Support Manager Remote Control Connection Handler
-
rm_reboot.exe - Remote Support Manager Win9x/ME Reboot Helper
-
rm_scp.exe - Remote Support Manager SCP Connection Handler
-
rm_sftp.exe - Remote Support Manager SFTP Connection Handler
-
rm_ssh.exe - Remote Support Manager SSH Protocol Handler
-
rm_telnet.exe - Remote Support Manager Telnet Protocol Handler
-
rmabout.exe - Remote Support Manager Helper Application
-
rmarchchecker.exe - Remote Support Manager Remote Architecture Checker
-
rmgui.exe - Remote Support Manager Desktop Application
-
rmguilnc.exe - Remote Support Manager RMGuiLnc
-
rmhook.dll - Remote Support Manager Hook DLL
-
rmhook9x.dll
-
rminst.exe - Remote Support Manager Installer
-
rmvh.dll - Remote Support Manager Vista Helper
-
rmvistahelper.exe
-
rz.exe - Remote Support Manager ZModem Receiver
-
sz.exe - Remote Support Manager ZModem Sender
-
damirr.dll - RemoteSupportManager (RemoteSupportManager Mirror Driver)
-
zlib1.dll - zlib (zlib data compression library)
-
gateway.exe
-
gateway_svc.exe
-
launchhidden.exe
-
libeay32.dll
-
openssl.exe
-
ra_sc.exe
-
rgxmdid.dll
-
rm16app.exe
-
rm16dll.dll
-
ssleay32.dll
-
zip.exe
Behaviors exhibited
2 Services
- damaint.exe runs as a service named 'Remote Support Manager Maintenance Service' (DAMaint).
- desktopauthority.exe runs as a service named 'Remote Support Manager Service' (RemoteSupportManager).
How do I remove Remote Support Manager?
You can uninstall Remote Support Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Remote Support Manager, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Remote Support Manager.
OS VERSIONS
Win 7 (SP1) 67%
Win XP 33%
|
|
HOW IT RUNS
Windows Service? Yes
(Installs a service)
|
|
USER ACTIONS
 |
Uninstall it 2%
Keep it 98%
|
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
66.67% |
|
| Windows XP |
33.33% |
|
Which OS releases does it run on? |
| Windows 7 Professional |
66.67% |
|
| Microsoft Windows XP |
33.33% |
|
Geography
100.00% of installs come from the United States
Which countries install it?
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| GIGABYTE |
33.33% |
|
| Hewlett-Packard |
33.33% |
|
| Dell |
33.33% |
|
Common models |
| HP Compaq nx9420 (RB549UT... |
33.33% |
|
| Gigabyte EP43-UD3L |
33.33% |
|
| Dell OptiPlex 745 ... |
33.33% |
|