74,139,804 programs installed

Should I remove Call Centre Feature?

What percent of users and experts removed it?
75% remove it25% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0006%
Lifespan of installation (until removal)
< 27.38 days
157.06 days >
Average installed length: 82.52 days


VersionDistribution 100.00%

Call Centre Feature

What is Call Centre Feature?

This is a WinCheck/CMI (variant) adware/browser hijacker variant that injects code into the user's web browser (IE, Chrome and Firefox). It is known as an ad-injector, a malicious process that once inside the web browser will hijack existing advertisements of underlying web sites (not associated with the website itself). It will also inject new ads in white space on the site or images that have standard banner sizes. These ads are typically for promoting shopping discount coupons, ads for PC optimizers or bundled PUP offers, or malvertising since it runs on sketchy ad networks.This runs as a startup process called WinCheck in the user's startup registry (Run key) and will execute each time the computer is restarted and the user logs in.

How do you know if you are infected? First, if you have this program installed then this adware is most likely still running. Next, you see ads in the browser that say something like "Ads by WinCheck".


The primary executable is named ansnd09a.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 6 files and is usually about 3.07 MB (3,217,269 bytes).
  • Malware detected in the program
  • Displays unwanted advertisements
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in Call Centre Feature.
ansnd09a.exe (6d07b73fa2f1bc2487c6c61a149492c5) has been flagged by the following 13 scanners:
Anti-Virus softwareVersionDetection
Lavasoft Ad-Aware 537 Application.Generic.1317407
Arcabit Application.Generic.D141A1F
AVG 2016.0.3015 Generic6
Baidu-International Adware.Win32.ConvertAd.OA
Bitdefender Application.Generic.1317407
ESET-NOD32 9.11731 a variant of Win32/Adware.ConvertAd.OA
Fortinet FortiGate 8/16/2015 Riskware/ConvertAd
F-Secure 11.2015-16-08_1 Application.Generic.1317407
G Data 15.8.25 Application.Generic.1317407
McAfee-GW-Edition 7.6671 BehavesLike.Win32.CryptDoma.vh
MicroWorld-eScan Application.Generic.1317407
Symantec 8/16/2015 rev. 1 WS.Reputation
Tencent Trojan.Win32.YY.Gen.5
       View all 13 all detections

Program detailsProgram details

Installation folder: C:\users\user\appdata\local\14e4d444-1431512853-47ac-83b9-101f7418bc40
Uninstaller: "C:\users\user\appdata\Local\14E4D444-1431512853-47AC-83B9-101F7418BC40\uninstall.exe"
Estimated size: 3.07 MB

Program filesFiles installed by Call Centre Feature

Program executable:ansnd09a.exe (Malware detected)
Additional files:
  • rnsdD36A.exe
  • Uninstall.exe
  • rnsa4CEF.exe
  • rnsmEBEF.exe
  • rnsv8DB8.exe

How do I remove Call Centre Feature?

Quickly and completely remove Call Centre Feature from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Download "Should I Remove It?", it's FREE!Remove Call Centre Feature from your computer.
Or, you can uninstall Call Centre Feature from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Call Centre Feature, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Call Centre Feature.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.
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Win 7 (SP1) 63%
Win XP 13%
Uninstall it 75%
Keep it 25%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 62.50%
Windows 8 25.00%
Windows XP 12.50%
Which OS releases does it run on?
Windows 7 Home Premium 50.00%
Microsoft Windows XP 12.50%
Windows 7 Ultimate 12.50%
Windows 8.1 12.50%
Windows 8.1 Pro 12.50%

Distribution by countryGeography

69.23% of installs come from the United States
Which countries install it?
  United States 69.23%
  France 7.69%
  Italy 7.69%
  Portugal 7.69%
  Russia 7.69%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
ASUS 33.33%
Samsung 16.67%
Hewlett-Packard 16.67%
Dell 16.67%
Acer 16.67%
Common models
Samsung R720 12.50%
Microsoft Corporation Sur... 12.50%
Micro-Star MS-7519 12.50%
HP Pavilion dv7 Notebook ... 12.50%
Dell Inspiron 1545 12.50%
ASUSTeK X550JK 12.50%


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