CMS Supervisor R16
What is CMS Supervisor R16?
Avaya CMS Supervisor is a Microsoft Windows-based application that allows you to run reports to view the activity in your call center. Avaya CMS Supervisor is a graphical user interface (GUI) to the CMS software.
Overview
The most common release is 16.03.022, with over 98% of all installations currently using this version. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named acsrun.exe. The setup package generally installs about 42 files and is usually about 84.81 MB (88,929,607 bytes).
Program details
URL: www.Avaya.com
Installation folder: C:\Program Files\Avaya\CMS Supervisor R16
Uninstaller: "C:\Program Files\InstallShield Installation Information\{41C56254-A5CB-4016-9147-9A455F4D90C8}\setup.exe" -runfromtemp -l0x0409 -removeonly
Estimated size: 84.81 MB
Language: English (United States)
Files installed by CMS Supervisor R16
| Program executable: | acsrun.exe |
| Name: | Avaya CMS Supervisor |
| Path: | C:\Program Files\avaya\cms supervisor r16\acsrun.exe |
| MD5: | 455aca7b5e8dd998a021eeb054d62dd1 |
Additional files:
-
acs_ssh.exe - Avaya CMS Supervisor (Avaya CMS Supervisor SSH Layer)
-
acs_tnetd.exe - Avaya CMS Supervisor To SSH Bridge
-
acsAA.exe - ACD Admin
-
acsApp.exe - Application Component
-
acsCNTRL.exe - Controller
-
ACScript.exe - Script
-
acsFENG.EXE - Forms Engine
-
acsRep.exe - Report Engine
-
acsRWDrv.exe - Report Wizard Driver
-
acsSRV.exe - Server
-
ACSTrans.exe - Transporter Component
-
CVSBR.dll
-
CVSCache.dll - Cache
-
cvsCONN.DLL - Connection
-
cvsCTLG.dll - Catalog
-
CVSDaCom.dll - Dale COM Module
-
CVSDale.dll - Dale Component
-
cvsDOBJ.dll
-
CVSDSrv.dll - Dale Server
-
cvsERR.dll - Error
-
cvsFileSys.DLL - FileSysComp Module
-
CVSLog.dll - Log Component
-
acsCheckRegistry.exe
-
acsCopyRegistry.exe
Behaviors exhibited
Scheduled Task
- ACSRun.exe is scheduled as a task with the class '{00DDF863-0EF4-47C8-AAAE-82FACFFF4BF2}' (runs on registration).
Windows Firewall Allowed Program
- ACSRun.exe is added as a firewall exception for 'C:\Program Files\Avaya\CMS Supervisor R16\ACSRun.exe'.
How do I remove CMS Supervisor R16?
You can uninstall CMS Supervisor R16 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program CMS Supervisor R16, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove CMS Supervisor R16.
OS VERSIONS
Win 7 (SP1) 87%
Win 10 2%
|
|
USER ACTIONS
 |
Uninstall it 7%
Keep it 93%
|
|
|
GLOBAL RANK
 #41,480
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
93.33% |
|
| Windows Vista |
2.22% |
|
| Windows XP |
2.22% |
|
| Windows 10 |
2.22% |
|
Which OS releases does it run on? |
| Windows 7 Enterprise |
46.67% |
|
| Windows 7 Professional |
37.78% |
|
| Windows 7 Home Premium |
4.44% |
|
| Windows Vista Business |
2.22% |
|
| Windows 8.1 Pro |
2.22% |
|
| Windows 7 Home Basic |
2.22% |
|
Geography
54.39% of installs come from the United States
Which countries install it?
| United States |
54.39% |
| India |
7.02% |
| France |
7.02% |
| United Kingdom |
5.26% |
| Netherlands |
5.26% |
| Brazil |
3.51% |
| Belgium |
3.51% |
| Sweden |
1.75% |
| BO |
1.75% |
| Egypt |
1.75% |
| Peru |
1.75% |
| Saudi Arabia |
1.75% |
| Singapore |
1.75% |
| Philippines |
1.75% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
46.67% |
|
| Hewlett-Packard |
28.89% |
|
| Lenovo |
13.33% |
|
| Acer |
8.89% |
|
| Intel |
2.22% |
|
Common models |
| Dell Latitude E6430 |
6.82% |
|
| HP EliteBook 8470p |
6.82% |
|
| HP EliteBook 8460p |
4.55% |
|
| Dell Latitude E7450 |
4.55% |
|
| Dell Latitude E6410 |
4.55% |
|
| Dell Latitude E6530 |
4.55% |
|
Publisher URL: www.avaya.com