Should I remove Driver Support?
What percent of users and experts removed it?
55% remove it45% keep it
What do people think about it?
(click star to rate)
How common is it?
Global Rank #4,535
United States Rank #2,465
Reach 0.1161%
Lifespan of installation (until removal)
< 29.14 days
859.67 days >
Average installed length: 451.69 days
Versions
| Version | Distribution |
| 8.1 |
100.00% |
|
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- #4,535 Driver Support by PC Drivers HeadQuarters, Inc
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Driver Support
from PC Drivers HeadQuarters, Inc
What is Driver Support?
This is a re-labeled version of the company's Driver Detective software.
About (from PC Drivers HeadQuarters, Inc)
Driver Support’s access to a robust, industry leading database makes it the most accurate driver and software matching system available. Our matching technology means you never have to worry about whether your driver is the correct one for your device. Driver Support provides an innovative way to diagnose issues with y... Read more
Overview
Driver Support is a program developed by PC Drivers HeadQuarters, Inc. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is DriverSupport.exe. The software installer includes 35 files and is usually about 9.78 MB (10,254,366 bytes). DriverSupport.Updater.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 86% of users of Driver Support come from the United States, it is also popular in Canada and United Kingdom.
- Automatically starts with Windows
- Typically distributed through a pay-per-install bundle
Driver Support has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.
Program details
Displayed publisher: Driver Support
URL: www.driversupport.com
Help link: account.driversupport.com/support/contact?wlid=30
Installation folder: C:\Program Files\Driver Support\Driver Support\
Uninstaller: MsiExec.exe /X{597FB4A5-DD86-4316-A410-7E8074CC2CCE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 9.78 MB
Files installed by Driver Support
| Program executable: | DriverSupport.exe |
| Name: | Driver Support |
| Path: | C:\Program Files\Driver Support\Driver Support\DriverSupport.exe |
| MD5: | 600f9f9196a5c01a8b7db95239da8ec5 |
Additional files:
-
Agent.Common.dll - DriverSupport.com
-
Agent.Common.XmlSerializers.dll
-
Agent.Communication.dll
-
Agent.Communication.XmlSerializers.dll
-
Agent.CPU.exe
-
Agent.ExceptionLogging.dll
-
Agent.ExceptionLogging.XmlSerializers.dll
-
Common.dll
-
ExceptionLogging.dll
-
Interop.WUApiLib.dll
-
ISUninstall.exe
-
RuleEngine.dll
-
ThemePack.DriverSupport.dll
-
XPBurnComponent.dll
-
DriverSupport.exe - Driver Support
-
DriverSupport.Updater.exe - Driver Support Updater
-
DriverManager.exe - DriverManager
-
DriverManager.Updater.exe - DriverManager Updater
-
Agent.Common.resources.dll - Driver Detective (Common)
-
Agent.Communication.resources.dll
-
Agent.ExceptionLogging.resources.dll - Client.ExceptionLogging
-
Agent.resources.dll
-
Agent.Updater.resources.dll - Driver Detective Updater
-
cpuidsdk.dll (by CPUID) - CPUID SDK Dynamic Link Library (CPUID DLL SDK)
-
ICSharpCode.SharpZipLib.dll (by ICSharpCode.net) - #ZipLibrary (SharpZipLib for .NET Framework 2.0)
-
Microsoft.Win32.TaskScheduler.dll (by CodePlex Community) - TaskService (Task Scheduler Wrapper)
Behaviors exhibited
Scheduled Task
- DriverSupport.exe is scheduled as a task named 'Driver Detective-RTMUpdater' (runs weekly on Sundays at 2:06 AM).
Scheduled Task (Boot/Login)
- DriverSupport.exe is automatically launched at startup through a scheduled task named Driver Detective.
2 Startup Files (User Run)
- DriverSupport.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Driver Detective' and executes as C:\Program Files\Driver Support\Driver Support\DriverSupport.exe /applicationModC:systemTray /showWelcomC:false.
- DriverManager.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Driver Manager' and executes as C:\Program Files\Driver Manager\Driver Manager\DriverManager.exe /applicationModC:systemTray /showWelcomC:false.
How do I remove Driver Support?
You can uninstall Driver Support from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Driver Support, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Driver Support.
OS VERSIONS
Win 7 (SP1) 54%
Win 10 0%
|
|
WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
|
|
USER ACTIONS
 |
Uninstall it 55%
Keep it 45%
|
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
56.99% |
|
| Windows 10 |
31.68% |
|
| Windows Vista |
9.06% |
|
| Windows XP |
2.27% |
|
Which OS releases does it run on? |
| Windows 7 Home Premium |
41.14% |
|
| Windows 8.1 |
17.67% |
|
| Windows 7 Professional |
9.93% |
|
| Windows Vista Home Premiu... |
7.16% |
|
| Windows 8 |
6.99% |
|
| Windows 7 Ultimate |
4.70% |
|
Geography
86.00% of installs come from the United States
Which countries install it?
| United States |
86.00% |
| Canada |
3.26% |
| United Kingdom |
2.55% |
| Australia |
1.97% |
| Finland |
1.38% |
| Germany |
0.97% |
| Sweden |
0.97% |
| DK |
0.91% |
| France |
0.79% |
| New Zealand |
0.29% |
| Ireland |
0.18% |
| Brazil |
0.15% |
| Belgium |
0.03% |
| Colombia |
0.03% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
34.37% |
|
| Dell |
28.31% |
|
| Acer |
13.92% |
|
| Toshiba |
9.54% |
|
| ASUS |
6.72% |
|
| Lenovo |
2.76% |
|
| Samsung |
1.62% |
|
| GIGABYTE |
1.50% |
|
| Intel |
0.72% |
|
| American Megatrends |
0.54% |
|
Common models |
| HP 2000 Notebook PC |
6.33% |
|
| HP Pavilion g6 Notebook P... |
4.58% |
|
| HP Pavilion dv7 Notebook ... |
3.91% |
|
| HP Pavilion dv6 Notebook ... |
3.64% |
|
| ASUSTeK CM6330_CM6630_CM6... |
3.37% |
|
| Dell Inspiron 1545 |
3.10% |
|