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Should I remove TOSHIBA Strata Call Manager?

What percent of users and experts removed it?
6% remove it94% keep it
Overall Sentiment
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How common is it?
Reach 0.0002%


VersionDistribution 25.00% 25.00% 50.00%

Other programs by TOSHIBA

TOSHIBA Strata Call Manager


TOSHIBA Strata Call Manager is a software program developed by TOSHIBA. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 42 files and is usually about 46.33 MB (48,576,934 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows XP. Most users that have installed this software come from the United States.

Program detailsProgram details

URL: www.toshiba.com
Installation folder: C:\Program Files\Toshiba\Strata Call Manager
Uninstaller: C:\Program Files2\Toshiba\STRATA~1\UNWISE.EXE C:\Program Files2\Toshiba\STRATA~1\appnote\CCM_IN~1.LOG
(Wise Installer is used for installing and uninstalling this software.)
Estimated size: 46.33 MB

Program filesFiles installed by TOSHIBA Strata Call Manager

  • AgntPlus.exe - Strata Net Phone (Strata Call Manager)
  • CcmCommonDialogs.dll - CcmCommonDialogs
  • CcmConfiguration.dll - CcmConfiguration
  • CcmComInterface.dll - CcmComInterface
  • CTSUSBPhone.dll - USBPhone Module
  • ctlCTSwhiteboard.ocx - CTSwhiteboard
  • CTScontainerXExe.exe - CTScontainEXE (NP4 Companion Container)
  • CcmInterface.dll - CcmInterface
  • CcmNetServer.dll - CcmNetServer
  • CcmNetSocket.dll - CcmNetSocket
  • CmRegService.exe - CmRegService
  • CTSVoIP.exe - VoIP Module
  • CcmUtility.dll - CcmUtility
  • CcmButton.dll - CcmButton
  • CcmPlugin.dll - CcmPlugin
  • CcmMain.dll - CcmMain
  • Infragistics2.Win.UltraWinGrid.DocumentExport.v9.1.dll (by Infragistics) - Infragistics2.Win.UltraWinGrid.DocumentExport (Infragistics2.Win.UltraWinGrid.DocumentExport.v9.1)
  • Infragistics2.Win.UltraWinPrintPreviewDialog.v9.1.dll (by Infragistics) - Infragistics2.Win.UltraWinPrintPreviewDialog (Infragistics2.Win.UltraWinPrintPreviewDialog.v9.1)
  • Infragistics2.Win.UltraWinGrid.ExcelExport.v9.1.dll - Infragistics2.Win.UltraWinGrid.ExcelExport (Infragistics2.Win.UltraWinGrid.ExcelExport.v9.1)
  • Infragistics2.Win.UltraWinStatusBar.v9.1.dll - Infragistics2.Win.UltraWinStatusBar.v9.1
  • Infragistics2.Win.UltraWinExplorerBar.v9.1.dll - Infragistics2.Win.UltraWinExplorerBar (Infragistics2.Win.UltraWinExplorerBar.v9.1)
  • Infragistics2.Win.UltraWinDataSource.v9.1.dll - Infragistics2.Win.UltraWinDataSource (Infragistics2.Win.UltraWinDataSource.v9.1)
  • Infragistics2.Win.AppStylistSupport.v9.1.dll - Infragistics2.Win.AppStylistSupport (Infragistics2.Win.AppStylistSupport.v9.1)
  • Infragistics2.Win.UltraWinTabbedMdi.v9.1.dll - Infragistics2.Win.UltraWinTabbedMdi (Infragistics2.Win.UltraWinTabbedMdi.v9.1)
  • dwshengine80.dll (by Desaware) - Spyworks + Anti-spyware technology (Subclassing and hook engine support library. Part of the Desaware SpyWorks with anti-spyware technology. See www.desaware.com for details.)
  • Infragistics2.Win.UltraWinListView.v9.1.dll - Infragistics2.Win.UltraWinListView (Infragistics2.Win.UltraWinListView.v9.1)
  • Infragistics2.Win.UltraWinSchedule.v9.1.dll - Infragistics2.Win.UltraWinSchedule (Infragistics2.Win.UltraWinSchedule.v9.1)
  • Infragistics2.Win.UltraWinEditors.v9.1.dll - Infragistics2.Win.UltraWinEditors (Infragistics2.Win.UltraWinEditors.v9.1)
  • EUSBi2cHook.dll (by Eutectics) - Eutectics Inc. EUSBi2cHook.dll (SwyxHook)
  • Infragistics2.Win.UltraWinDock.v9.1.dll - Infragistics2.Win.UltraWinDock (Infragistics2.Win.UltraWinDock.v9.1)
  • Infragistics2.Win.UltraWinGrid.v9.1.dll - Infragistics2.Win.UltraWinGrid (Infragistics2.Win.UltraWinGrid.v9.1)
  • EUSBControl.dll (by Eutectics) - Eutectics Inc. EUSBControl (EUSBControl)
  • EusbEvent.dll - Eutectics Inc. EusbEvent (EusbEvent)
  • Infragistics2.Documents.v9.1.dll - Infragistics2.Documents (Infragistics2.Documents.v9.1)
  • Infragistics2.Win.Misc.v9.1.dll - Infragistics2.Win.Misc (Infragistics2.Win.Misc.v9.1)
  • Infragistics2.Shared.v9.1.dll - Infragistics2.Shared (Infragistics2.Shared.v9.1)
  • Infragistics2.Excel.v9.1.dll - Infragistics2.Excel (Infragistics2.Excel.v9.1)
  • AxInterop.DUMPWINLib.dll
  • AxInterop.PLAYRECLib.dll
  • CcmConfiguration.XmlSerializers.dll
  • cleanreg.exe
  • Desaware.shcomponent20.dll

Program behaviorsBehaviors exhibited

  • CmRegService.exe runs as a service named 'TSD Call Manager Configuration' (CmRegService) "TSD Call Manager Configuration Service".

How do I remove TOSHIBA Strata Call Manager?

You can uninstall TOSHIBA Strata Call Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program TOSHIBA Strata Call Manager, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove TOSHIBA Strata Call Manager.

Win 7 (SP1) 75%
Win XP 25%
Windows Service? Yes
(Installs a service)
Uninstall it 6%
Keep it 94%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 75.00%
Windows XP 25.00%
Which OS releases does it run on?
Windows 7 Professional 75.00%
Microsoft Windows XP 25.00%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 75.00%
Common models
Gigabyte GA-880GMA-UD2H 25.00%
Dell OptiPlex 780 25.00%
Dell OptiPlex 760 25.00%
Dell OptiPlex 7440 AIO 25.00%


Toshiba electronics, electrical equipment and information technology corporation that is a diversified manufacturer of electrical products, spanning information and communications equipment and systems, electronic components and materials, power systems, Internet-based solutions and services, industrial and social infrastructure systems, and household appliances.
Publisher URL: www.toshiba.com


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