82,399,351 programs installed

Should I remove Shop Helper?

What percent of users and experts removed it?
62% remove it38% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
United States Rank #46,566
Reach 0.0005%
Lifespan of installation (until removal)
< 8.39 days
247.58 days >
Average installed length: 130.08 days


VersionDistribution 100.00%

Shop Helper

What is Shop Helper?

This is a web browser extension and Browser helper Object (for Internet Explorer) that delivers contextual based advertising to the web browser. In addition it will modify the user's browser home and search pages as well as 'New Tab' pages to push advertising and search. The software is typically defined as a unwanted application by various malware vendors.


During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up (this is typically done to avoid any UAC prompts). It adds a Browser Helper Object (BHO) to Internet Explorer. The main program executable is utils.exe. A vast majority of those who have this installed end up removing it just after a couple weeks. The software installer includes 14 files and is usually about 5.83 MB (6,116,553 bytes). Shop Helper-updater.exe is the automatic update component of the software designed to download and apply new updates should new versions be released.

The program is built using the Crossrider framework, a cross browser monetization platform used to deploy a toolbar and extension for modern web browsers with monetization features including browser search and homepage redirection, contextual coupons and in-line text advertising. Crossrider extensions include background processes to monitor, update and automatically download new features/code without direct user interaction.
  • Automatically starts with Windows
  • Loads into the web browser
  • Built on the Crossrider toolbar platform and potentially unwanted
  • May inject ads in the web browser
  • 'Offers' to modify the browser's home and search pages by default
  • Difficult to remove as it will reinstall itself
  • Remove Shop Helper with Reason Core Security.
Shop Helper has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.
Find out how to remove Shop Helper.

Program detailsProgram details

Installation folder: C:\Program Files\shop helper
Uninstaller: C:\Program Files\Shop Helper\Uninstall.exe /fromcontrolpanel=1
Warning, the included uninstaller may not work, it is highly recommended to use Reason Core Security.
Estimated size: 5.83 MB

Program filesFiles installed by Shop Helper

Program executable:utils.exe
Name:Shop Helper
Shop Helper Installer
Path:C:\Program Files\shop helper\utils.exe
Additional files:
  • Shop Helper-bg.exe - Shop Helper (Shop Helper exe)
  • Shop Helper-bho.dll - Shop Helper BHO
  • Shop Helper-buttonutil.exe
  • Shop Helper-buttonutil64.exe
  • Shop Helper-chromeinstaller.exe
  • Shop Helper-codedownloader.exe
  • Shop Helper-enabler.exe
  • Shop Helper-firefoxinstaller.exe
  • Shop Helper-updater.exe
  • Shop Helper-buttonutil.dll
  • Shop Helper-buttonutil64.dll
  • Shop Helper-helper.exe
  • Uninstall.exe

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • Shop Helper-bho.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Shop Helper' with the class of {11111111-1111-1111-1111-110311321156} (CrossriderApp0033256).
5 Scheduled Tasks (Boot/Login)
  • Shop Helper-enabler.exe is automatically launched at startup through a scheduled task named Shop Helper-enabler.
  • Shop Helper-firefoxinstaller.exe is automatically launched at startup through a scheduled task named Shop Helper-firefoxinstaller.
  • Shop Helper-chromeinstaller.exe is automatically launched at startup through a scheduled task named Shop Helper-chromeinstaller.
  • Shop Helper-updater.exe is automatically launched at startup through a scheduled task named Shop Helper-updater.
  • Shop Helper-codedownloader.exe is automatically launched at startup through a scheduled task named Shop Helper-codedownloader.

How do I remove Shop Helper?

Quickly and completely remove Shop Helper from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Download "Should I Remove It?", it's FREE!Remove Shop Helper from your computer.
Or, you can uninstall Shop Helper from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Shop Helper, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Shop Helper.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Shop Helper you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 57%
Win Vista (SP2) 14%
Scheduled task? Yes
(Runs on Windows boot)
Uninstall it 62%
Keep it 38%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 57.14%
Windows XP 28.57%
Windows Vista 14.29%
Which OS releases does it run on?
Windows 7 Home Premium 66.67%
Microsoft Windows XP 16.67%
Windows Vista Home Basic 16.67%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 57.14%
Dell 28.57%
Acer 14.29%
Common models
HP Pavilion dv7 Notebook ... 33.33%
Hewlett-Packard s5-1224 16.67%
Hewlett-Packard Presario ... 16.67%
eMachines EL1300G 16.67%
Dell Dell DV051 16.67%


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