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Should I remove Real-Time Monitoring Tool?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0005%


VersionDistribution 100.00%

Other programs by Cisco Systems

Real-Time Monitoring Tool 8.1

What is Real-Time Monitoring Tool?  (from Cisco Systems)

Cisco CallManager Serviceability provides a client side standalone plugin, RTMT, that monitors real-time behavior of the components in a Cisco CallManager cluster. RTMT runs as an application and uses HTTP and TCP to monitor device status, system performance, device discovery, and CTI applications. It also connects dir...  Read more


Real-Time Monitoring Tool 8.1 is a program developed by Cisco Systems. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is JRtmt.exe. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 76% of users of Real-Time Monitoring Tool come from the United States, it is also popular in BH and GA.

Program detailsProgram details

URL: www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/4_0_1/ccmsrvs/ssrtmt.html#wp1007556
Installation folder: C:\Program Files\Cisco\CallManager Serviceability\JRtmt
Uninstaller: "C:\Program Files\Cisco\CallManager Serviceability\JRtmt\Uninstall_Real-Time Monitoring Tool 8.1\Uninstall Real-Time Monitoring Tool 8.1.exe"

Program filesFiles installed by Real-Time Monitoring Tool 8.1

Program executable:JRtmt.exe
Path:C:\Program Files\Cisco\CallManager Serviceability\JRtmt\JRtmt.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • JRtmt.exe is scheduled as a task with the class '{281384CD-7DFF-4151-AC21-CDD185295AFB}' (runs on registration).
Windows Firewall Allowed Program
  • JRtmt.exe is added as a firewall exception for 'C:\Program Files\AccXES\AccXES-Tools.exe'.

How do I remove Real-Time Monitoring Tool?

You can uninstall Real-Time Monitoring Tool from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Real-Time Monitoring Tool 8.1, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Real-Time Monitoring Tool.

Win 7 (SP1) 80%
Win 10 20%
Uninstall it 7%
Keep it 93%
United States

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 80.00%
Windows 10 20.00%
Which OS releases does it run on?
Windows 7 Professional 50.00%
Windows 7 Enterprise 20.00%
Windows 8 Pro 10.00%
Windows 8.1 Pro 10.00%
Windows 7 Ultimate 10.00%

Distribution by countryGeography

76.19% of installs come from the United States
Which countries install it?
  United States 76.19%
  BH 4.76%
  GA 4.76%
  Netherlands 4.76%
  Canada 4.76%
  United Kingdom 4.76%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 40.00%
Lenovo 30.00%
Hewlett-Packard 20.00%
Common models
LENOVO 6075DPF 10.00%
LENOVO 23942C2 10.00%
LENOVO 0301DDU 10.00%
HP ProBook 4540s 10.00%
Hewlett-Packard 30CB____ 10.00%
Gigabyte GA-970A-UD3 10.00%

About Cisco Systems

Cisco designs, manufactures, & sells networking equipment whose portfolio of products & services is focused on market segments, Enterprise & Service Provider, Small Business & the Home.
Publisher URL: www.cisco.com


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