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Should I remove Neon Responder?

What percent of users and experts removed it?
3% remove it97% keep it
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Neon Responder


Neon Responder is a software program developed by Neon Software. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named Neon Responder Service.exe. Relative to the overall usage of those who have this installed, most are running it on Windows 7 (SP1). While about 71% of users of Neon Responder come from the United States, it is also popular in Jordan and Vietnam.

Program detailsProgram details

URL: www.neon.com/NRwin.shtml
Help link: www.neon.com/support.shtml
Installation folder: C:\Program Files\Neon Software\Neon Responder\
Uninstaller: MsiExec.exe /I{92D62EEB-5D37-4BFB-9256-71CF9824907C}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)

Program filesFiles installed by Neon Responder

Program executable:Neon Responder Service.exe
Name:Neon Responder
Path:C:\Program Files\Neon Software\Neon Responder\Neon Responder Service.exe

Program behaviorsBehaviors exhibited

  • Neon Responder Service.exe runs as a service named 'Neon Responder' (Neon Responder Service.exe) "Returns asset data to LANsurveyor".

How do I remove Neon Responder?

You can uninstall Neon Responder from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Neon Responder, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Neon Responder.

Windows Service? Yes
(Installs a service)
Uninstall it 3%
Keep it 97%
Windows 7 (SP1)

Distribution by countryGeography

71.43% of installs come from the United States
Which countries install it?
  United States 71.43%
  Jordan 14.29%
  Vietnam 14.29%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Intel 50.00%
Dell 50.00%


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