84,488,480 programs installed

Should I remove Microsoft Windows 8 ESU?

What percent of users and experts removed it?
12% remove it88% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #20,696
United States Rank #17,174
Reach 0.0102%


3.1.1 25.74%
2.1.3 4.46%
2.1.1 7.43%
1.1.1 62.38%

Other programs by Hewlett-Packard

Microsoft Windows 8 ESU


Microsoft Windows 8 ESU is a software program developed by Hewlett-Packard. The most common release is 1.1.1, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 13 files and is usually about 11.95 MB (12,530,176 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 54% of users of Microsoft Windows 8 ESU come from the United States, it is also popular in Italy and France.

Program detailsProgram details

Installation folder: C:\Program Files\hewlett-packard\shared
Uninstaller: MsiExec.exe /I{E7E058CF-4638-49D4-936D-AC6DAE3B002E}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 11.95 MB
Language: English (United States)

Program filesFiles installed by Microsoft Windows 8 ESU

  • caslver.exe - HP Software Framework
  • hp.mobile.shared.dll - ClassLibrary
  • hpcaslnotification.exe - hpCaslNotification
  • hpqwmiex.exe - HP Software Framework WMI Service
  • hputils.dll - hputils
  • hputils64.dll
  • wireless.exe - Wireless device command line tool.
  • caslshared.dll - CaslShared
  • caslsmbios.dll - CaslSmBios
  • caslwmi.dll - CaslWmi
  • hpcasl.dll - hpcasl
  • interop.hpqwmiexlib.dll - Assembly imported from type library 'HPQWMIEXLib'.
  • interop.hputilslib.dll - Assembly imported from type library 'hputilsLib'.

Program behaviorsBehaviors exhibited

  • hpqwmiex.exe runs as a service named 'HP Software Framework Service' (hpqwmiex).

Program resource utilizationResource utilization averages

Memory:2.27 MB
21.09 MB average
Total CPU:0.0000497049%
0.031193% average
Kernel CPU:0.00002232%
0.016088% average
User CPU:0.00002738%
0.015104% average
CPU cycles/sec:11,354
8,062,084 average
I/O reads/min:161 Bytes
435.61 KB average

How do I remove Microsoft Windows 8 ESU?

You can uninstall Microsoft Windows 8 ESU from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Microsoft Windows 8 ESU, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Microsoft Windows 8 ESU.

Win 10 97%
Win 7 (SP1) 3%
Windows Service? Yes
(Installs a service)

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 96.53%
Windows 7 3.47%
Which OS releases does it run on?
Windows 8.1 36.14%
Windows 10 Home 25.74%
Windows 8 7.92%
Windows 8.1 Pro 4.95%
Windows 10 Home Single La... 4.95%
Windows 8.1 Single Langua... 4.46%

Distribution by countryGeography

53.67% of installs come from the United States
Which countries install it?
  United States 53.67%
  Italy 5.02%
  France 4.63%
  Australia 3.09%
  Canada 3.09%
  Germany 2.70%
  United Kingdom 2.70%
  Mexico 1.93%
  Brazil 1.54%
  India 1.54%
  Chile 1.16%
  UA 1.16%
  NG 1.16%
  Russia 1.16%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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