Should I remove Internet Explorer Self Help Tool?

Versions

Version	Distribution
1.0	100.00%

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from Hewlett-Packard

Remove Internet Explorer Self Help Tool by Hewl...

Internet Explorer Self Help Tool is a software program developed by Hewlett-Packard. It adds an extension to the user's Internet Explorer web browser. The setup package generally installs about 4 files and is usually about 3.7 MB (3,883,222 bytes). The installed file IE7_Updates.EXE is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows XP and Windows Vista (SP2). While about 78% of users of Internet Explorer Self Help Tool come from the United States, it is also popular in MA and Singapore.

Installation folder: C:\Program Files\Hewlett-Packard\IEToolBar\

Uninstaller: MsiExec.exe /I{9AC2D554-AC12-4F1F-AAB9-E6363ADE5381}

Estimated size: 3.7 MB

Language: English (United States)

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
• Windows Vista/7/8/10: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.
2. When you find the program Internet Explorer Self Help Tool, click it, and then do one of the following:
• Windows Vista/7/8/10: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
3. Follow the prompts. A progress bar shows you how long it will take to remove Internet Explorer Self Help Tool.

1. Open Internet Explorer and click the Tools button, and then click Internet options.
2. Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
3. The changes will take effect the next time you open IE.

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
2. To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
3. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

1. Open Chrome and click the Chrome menu on the browser toolbar.
2. Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
3. When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
4. Restart Google Chrome.

PC BRAND OF CHOICE 100% Hewlett-Packard

OS VERSIONS Win XP 50% Win 7 25%

USER ACTIONS Uninstall it 12% Keep it 88%

Which Windows OS versions does it run on?

United States	77.78%
MA	11.11%
Singapore	11.11%

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.

Publisher URL: www.hp.com

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