84,488,480 programs installed

Should I remove HP Software Update?

What percent of users and experts removed it?
3% remove it97% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #4,923
United States Rank #5,377
Reach 0.1047%
Lifespan of installation (until removal)
< 27.89 days
822.64 days >
Average installed length: 432.23 days


VersionDistribution 21.03% 0.05% 0.44% 2.42% 1.79% 0.10% 7.41% 0.05% 2.81% 25.05% 5.91% 6.59% 0.05% 11.19% 4.31% 6.73% 0.34% 3.49% 0.24%

Typically installed together

Other programs by Hewlett-Packard

HP Software Update

What is HP Software Update?

HP Software Update Service is a program designed to manage all installed HP programs on the user's PC and check for and update any new versions of the software if available. This service will run in the background when Windows starts and periodically check for updates.


The most used version is, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 170 files and is usually about 1.18 MB (1,241,600 bytes). softwareupdate.dll is the automatic update component of the software designed to download and apply new updates should new versions be released.

Program detailsProgram details

URL: www.hp.com
Help link: www.hp.com/support
Installation folder: C:\Program Files\hewlett-packard\hp software update
Uninstaller: MsiExec.exe /X{DDA2B32F-EB16-4C96-A130-4E4A4C1E6B12}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.18 MB

Program filesFiles installed by HP Software Update

  • hpwuschd2.exe - hp digital imaging - hp all-in-one series (Hewlett-Packard Product Assistant)
  • enum.exe - HP PC enum, part of HP Software Update (enum)
  • hpupdateutility.exe - Hewlett-Packard HPUpdateUtility (HPUpdateUtility)
  • hprulesengine.dll - HP Software Update Application (HPRulesEngine)
  • hpwucli.exe - HP Software Update
  • shellexwin.exe - Hewlett-Packard shellExWin (shellExWin)
  • softwareupdate.dll - HP Software Update Client (HP Software Update Resources)
  • doreboot.exe - Hewlett-Packard DoReboot (DoReboot)
  • hpwuschd.exe - Hewlett-Packard hpwuSchd (hpwuSchd)
  • hpwuiocli.dll - HPWUIOCli Module
  • selfupdate.exe - SelfUpdate Application
  • global.js

Program behaviorsBehaviors exhibited

2 Scheduled Tasks
  • hpwuschd2.exe is scheduled as a task named 'hp digital imaging - hp all-in-one series' (runs weekly on Mondays at 10:00 a.m.).
  • hpwuschd.exe is scheduled as a task named 'HP-Online-Aktualisierungsprogramm' (runs weekly on Mondays at 10:00).
Scheduled Task (Boot/Login)
  • hpwuschd2.exe is automatically launched at startup through a scheduled task named HP Software Update.
2 Startup Files (All Users Run)
  • hpwuschd2.exe is loaded in the all users (HKLM) registry as a startup file name 'HP Software Update' which loads as "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe".
  • hpwuschd.exe is loaded in the all users (HKLM) registry as a startup file name 'HP Software Update' which loads as "C:\Program Files\HP\HP Software Update\HPWuSchd.exe".
2 Windows Firewall Allowed Programs
  • hpwuschd2.exe is added as a firewall exception for 'C:\Program Files\HP\HP Software Update\hpwuSchd2.exe'.
  • hpwucli.exe is added as a firewall exception for 'C:\Program Files\HP\HP Software Update\HPWUCli.exe'.

Program resource utilizationResource utilization averages

Memory:1.94 MB
21.09 MB average
Total CPU:0.0000360086%
0.031193% average
Kernel CPU:0.00003443%
0.016088% average
User CPU:0.00000157%
0.015104% average
I/O reads/min:2 Bytes
435.61 KB average
Memory:672 KB
Total CPU:0.0004170314%
Kernel CPU:0.00028104%
User CPU:0.00013599%

How do I remove HP Software Update?

You can uninstall HP Software Update from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Software Update, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Software Update.

Win XP 73%
Win Vista 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 3%
Keep it 97%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 78.41%
Windows 7 15.20%
Windows 10 3.78%
Windows Vista 2.52%
Windows Server 2003 0.10%
Which OS releases does it run on?
Microsoft Windows XP 78.50%
Windows 7 Home Premium 9.46%
Windows 7 Professional 2.84%
Windows 7 Ultimate 2.19%
Windows Vista Home Premiu... 1.69%
Windows 10 Home 1.54%

Distribution by countryGeography

40.01% of installs come from the United States
Which countries install it?
  United States 40.01%
  Germany 8.54%
  France 5.93%
  Italy 5.64%
  Brazil 5.18%
  United Kingdom 2.69%
  Spain 2.45%
  Canada 2.32%
  Netherlands 2.16%
  Poland 1.82%
  Czech Republic 1.58%
  Iran 1.41%
  Belgium 1.37%
  Sweden 1.29%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 22.98%
American Megatrends 16.72%
Hewlett-Packard 15.44%
Intel 11.06%
Sahara 8.83%
Acer 6.43%
ASUS 3.52%
Toshiba 2.40%
Samsung 1.11%
Common models
HP Pavilion dv6 Notebook ... 2.81%
Dell Computer Dimension 3... 2.81%
Gigabyte G31M-ES2L 2.55%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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