84,488,480 programs installed


What percent of users and experts removed it?
23% remove it77% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #5,244
United States Rank #3,226
Reach 0.0968%
Lifespan of installation (until removal)
< 11.38 days
335.57 days >
Average installed length: 176.31 days


VersionDistribution 88.73% 0.16% 9.24% 0.48% 1.39%

Other programs by Hewlett-Packard



HP MULTIPLE MODEM INSTALLER for VISTA is a software program developed by Hewlett-Packard. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named controlPanelIcon.exe. The setup package generally installs about 27 files and is usually about 13.73 MB (14,394,351 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows Vista (SP2) and Windows 7 (SP1). While about 74% of users of HP MULTIPLE MODEM INSTALLER for VISTA come from the United States, it is also popular in Canada and Italy.

Program detailsProgram details

URL: www.hp.com
Installation folder: C:\SWSetup\MMODEM\
Uninstaller: MsiExec.exe /I{45A136EC-88BF-4B95-99F5-C45D3930E1CC}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 13.73 MB
Language: English (United States)

Program filesFiles installed by HP MULTIPLE MODEM INSTALLER for VISTA

Program executable:controlPanelIcon.exe
Additional files:
  • Setup.exe (by Conexant Systems) - Conexant Universal Device Install/Uninstall x86 Application
  • XAudio.exe (by Conexant Systems) - SoftK56 Modem Driver (Modem Audio Service)
  • difxapi.dll (by Microsoft) - Driver Install Frameworks API (DIFxAPI) (Driver Install Frameworks for API library module)
  • MdmXSdk.dll (by Conexant) - Diagnostic Interface x86 DLL
  • Setup64.exe - Conexant Universal Device Install/Uninstall x64 Application
  • UIU32m.exe
  • UIUDLL.dll (by Conexant Systems, Inc) - UIU HW Access x86 Driver (DLL)
  • UIUDLL64.dll (by Conexant Systems, Inc) - UIU HW Access x64 Driver (DLL)
  • XAudio64.exe
  • agr64svc.exe (by Agere Systems) - Agere Soft Modem Call Progress Service
  • agrdel64.exe (by Agere Systems) - agrdel64
  • agrsco64.dll - Agere Soft Modem Co-Installer
  • agrscoin.dll
  • agrset64.exe - agrset64
  • agrsmdel.exe - Agrsmdel
  • agrsmsvc.exe
  • agsetup1.dll - agsetup1
  • agsetup2.dll - agsetup2
  • UCI32M16.dll - Conexant Unified x86 Device CoInstaller
  • UCI64M16.dll - Conexant Unified x64 Device CoInstaller
  • UIU64m.exe

Program behaviorsBehaviors exhibited

3 Services
  • agrsmsvc.exe runs as a service named 'Agere Modem Call Progress Audio' (AgereModemAudio).
  • XAudio64.exe runs as a service named 'XAudioService' (XAudioService) "User-mode gate for Modem Speakerphone".
  • xaudio.exe runs as a service named 'XAudioService' (SYSTEM\CurrentControlSet\Services\XAudioService) "User-mode gate for Modem Speakerphone".

Program resource utilizationResource utilization averages

Memory:872 KB
21.09 MB average
Total CPU:0.0001568194%
0.031193% average
Kernel CPU:0.00008808%
0.016088% average
User CPU:0.00006874%
0.015104% average
CPU cycles/sec:97,228
8,062,084 average
70 average
Memory:1.14 MB
Total CPU:0.0001082314%
Kernel CPU:0.00005947%
User CPU:0.00004876%
CPU cycles/sec:138,977
Memory:722.29 KB
Total CPU:0.0005655909%
Kernel CPU:0.00038097%
User CPU:0.00018462%
CPU cycles/sec:1,772


Quickly and completely remove HP MULTIPLE MODEM INSTALLER for VISTA from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall HP MULTIPLE MODEM INSTALLER for VISTA from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP MULTIPLE MODEM INSTALLER for VISTA, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP MULTIPLE MODEM INSTALLER for VISTA.

Win Vista (SP2) 73%
Win XP 0%
Windows Service? Yes
(Installs a service)
Uninstall it 23%
Keep it 77%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 84.14%
Windows 7 13.72%
Windows 10 1.71%
Windows XP 0.43%
Which OS releases does it run on?
Windows Vista Home Premiu... 68.48%
Windows 7 Home Premium 9.03%
Windows Vista Business 7.69%
Windows Vista Home Basic 6.78%
Windows 7 Ultimate 3.47%
Windows 10 Home 0.96%

Distribution by countryGeography

73.92% of installs come from the United States
Which countries install it?
  United States 73.92%
  Canada 3.41%
  Italy 2.20%
  United Kingdom 1.94%
  Australia 1.90%
  Brazil 1.14%
  Germany 1.10%
  India 1.03%
  Mexico 0.88%
  France 0.81%
  Netherlands 0.55%
  Greece 0.51%
  Argentina 0.51%
  Sweden 0.48%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 98.71%
ASUS 0.54%
Acer 0.43%
Dell 0.21%
Gateway 0.05%
Lenovo 0.05%
Common models
HP Pavilion dv7 Notebook ... 31.49%
HP Pavilion dv5 Notebook ... 24.57%
HP Pavilion dv4 Notebook ... 14.11%
HP Pavilion dv6 Notebook ... 6.69%
HP Pavilion dv3500 NoteBo... 3.43%
Hewlett-Packard Compaq Pr... 3.20%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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