84,488,480 programs installed

Should I remove H-Quality-?

What percent of users and experts removed it?
81% remove it19% keep it
Overall Sentiment
Bad
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0003%

Versions

VersionDistribution
1.35.3.9 20.00%
1.34.8.12 80.00%

H-Quality-1.6

What is H-Quality-?

H-Quality (AKA Plus HD/Freeven) is an Internet toolbar/plugin (for Internet Explorer it runs as a BHO, in Chrome and Firefox it will run as an extension) that plugs into the user's default web browser and will modify a number of settings such as taking control of the browser's search and home pages, new tab functionality as well as DNS 'not found' redirection. Additionally this potentially unwanted program will change some security settings of the browser that might also lower the overall security of the user's PC. This is done in order to allow the program to run uninterrupted. Should the user attempt to uninstall the software using the standard methods in Add/Remove Programs, only parts of this PUP will be uninstalled and some items such as the modified search and home pages may still point to an unwanted web page.

Overview

The most used version is 1.34.8.12, with over 98% of all installations currently using this version. During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up (this is typically done to avoid any UAC prompts). It adds a Browser Helper Object (BHO) to Internet Explorer. The main program executable is utils.exe. Typically most users end up uninstalling this just after a few days. The software installer includes 61 files and is usually about 9.5 MB (9,963,552 bytes).

The program is built using the Crossrider framework, a cross browser monetization platform used to deploy a toolbar and extension for modern web browsers with monetization features including browser search and homepage redirection, contextual coupons and in-line text advertising. Crossrider extensions include background processes to monitor, update and automatically download new features/code without direct user interaction.
  • Possible malware installed by this program
  • Automatically starts with Windows
  • Loads into the web browser
  • Built on the Crossrider toolbar platform and potentially unwanted
  • May inject ads in the web browser
  • 'Offers' to modify the browser's home and search pages by default
  • Typically distributed through a pay-per-install bundle
  • Hijacks the web browser's home page
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in H-Quality-.
b482ce7e-5d22-4c98-87b7-16947264c06c-2.exe (3acdbf8a874608f9fc913d321267c7ec) has been flagged by the following 20 scanners:
Anti-Virus softwareVersionDetection
AhnLab-V3 2014.10.23 Win-PUP/CrossRider
avast! 2014.9-141120 Win32:Crossrider-AG [PUP]
AVG 2015.0.3284 Generic
Avira 7.11.180.188 Adware/CrossRider.gt
AVware 1.5.0.21 Crossrider (fs)
Clam AntiVirus 0.98/21411 Win.Adware.Crossrider-41
Dr.Web 9.0.0.0324 Trojan.Crossrider.31551
ESET-NOD32 8.10605 a variant of Win32/Toolbar.CrossRider.AV
F-Prot v6.4.7.1.166 W32/S-9ad4719b
G Data 14.11.24 Win32.Adware.Crossrider
K7 AntiVirus 13.184.13741 Unwanted-Program
K7GW 13.185.13753 Unwanted-Program ( 004a9f351 )
Kaspersky 14.0.0.2915 not-a-virus:AdWare.NSIS.Adwapper
Kingsoft AntiVirus 331020.49267 Win32.Troj.Generic.a.(kcloud)
Malwarebytes v2014.11.20.10 PUP.Optional.HighQuality.A
NANO AntiVirus 0.28.2.62841 Riskware.Win32.Crossrider.deksfj
Rising Antivirus 23.00.65.141118 PE:Malware.Obscure!1.9C59
Vba32 AntiVirus 3.12.26.3 AdWare.Adwapper
VIPRE Antivirus 34164 Crossrider (fs)
Zillya 2.0.0.1964 Trojan.GoogUpdate.Win32.1972
87e03b04-7db7-414f-8d82-e6de8163b825-11.exe (e98fbba5db7f8434edd2170e32b51348) has been flagged by the following 17 scanners:
Anti-Virus softwareSoftware versionDetection
Lavasoft Ad-Aware 12.0.163.0 Gen:Variant.Adware.Kazy.374062
AhnLab-V3 2014.08.18.00 PUP/Win32.CrossRider
AVware 1.5.0.16 Crossrider (fs)
Bitdefender 7.2 Gen:Variant.Adware.Kazy.374062
Dr.Web 7.0.9.4080 Trojan.Crossrider.28428
Emsisoft Anti-Malware 3.0.0.600 Gen:Variant.Adware.Kazy.374062 (B)
ESET-NOD32 10268 a variant of Win32/Toolbar.CrossRider.AK
F-Secure 11.0.19100.45 Gen:Variant.Adware.Kazy.374062
G Data 24 Gen:Variant.Adware.Kazy.374062
Kaspersky 12.0.0.1225 Trojan.NSIS.GoogUpdate.ct
Kingsoft AntiVirus 2013.4.9.267 Win32.Troj.Generic.a.(kcloud)
Malwarebytes 1.75.0.1 PUP.Optional.HighQuality.A
MicroWorld-eScan 12.0.250.0 Gen:Variant.Adware.Kazy.374062
NANO AntiVirus 0.28.2.61519 Riskware.Win32.Crossrider.ddvjkh
Panda Antivirus 10.0.3.5 Trj/Genetic.gen
Qihoo-360 1.0.0.1015 HEUR/Malware.QVM10.Gen
VIPRE Antivirus 32294 Crossrider (fs)
b482ce7e-5d22-4c98-87b7-16947264c06c-7.exe (b19247b5f3c0d6902a2e664a5c78ccb1) has been flagged by the following 17 scanners:
Anti-Virus softwareSoftware versionDetection
AVG 14.0.0.4040 Generic.22F
Avira 7.11.177.102 Adware/CrossRider.gt
AVware 1.5.0.16 Crossrider (fs)
Dr.Web 7.0.10.8210 Trojan.Crossrider.31542
ESET-NOD32 10536 a variant of Win32/Toolbar.CrossRider.AV
F-Prot 4.7.1.166 W32/S-9ad4719b!Eldorado
G Data 24 Win32.Adware.Crossrider.N
K7 AntiVirus 9.183.13630 Unwanted-Program ( 004a9f351 )
K7GW 9.183.13630 Unwanted-Program ( 004a9f351 )
Kaspersky 12.0.0.1225 not-a-virus:AdWare.NSIS.Adwapper.au
Malwarebytes 1.75.0.1 PUP.Optional.HighQuality.A
NANO AntiVirus 0.28.2.62483 Riskware.Win32.Crossrider.delegx
Panda Antivirus 10.0.4.2 Trj/Genetic.gen
Sophos 4.98.0 AppRider
Vba32 AntiVirus 3.12.26.3 AdWare.Adwapper
VIPRE Antivirus 33768 Crossrider (fs)
Zillya 2.0.0.1948 Trojan.GoogUpdate.Win32.2215
87e03b04-7db7-414f-8d82-e6de8163b825-5.exe (4cfc21a158f5ca4672b52650cc153d5c) has been flagged by the following 16 scanners:
Anti-Virus softwareSoftware versionDetection
Lavasoft Ad-Aware 12.0.163.0 Gen:Variant.Adware.Kazy.374109
AVware 1.5.0.16 Crossrider (fs)
Bitdefender 7.2 Gen:Variant.Adware.Kazy.374109
Dr.Web 7.0.9.4080 Trojan.Crossrider.28508
Emsisoft Anti-Malware 3.0.0.600 Gen:Variant.Adware.Kazy.374109 (B)
ESET-NOD32 10268 a variant of Win32/Toolbar.CrossRider.AH
F-Secure 11.0.19100.45 Gen:Variant.Adware.Kazy.374109
G Data 24 Gen:Variant.Adware.Kazy.374109
Kaspersky 12.0.0.1225 Trojan.NSIS.GoogUpdate.ct
Kingsoft AntiVirus 2013.4.9.267 Win32.Troj.Generic.a.(kcloud)
Malwarebytes 1.75.0.1 PUP.Optional.HighQuality.A
MicroWorld-eScan 12.0.250.0 Gen:Variant.Adware.Kazy.374109
NANO AntiVirus 0.28.2.61519 Riskware.Win32.Crossrider.ddvrcq
Panda Antivirus 10.0.3.5 Trj/Genetic.gen
Rising Antivirus 25.0.0.11 PE:Malware.Obscure!1.9C59
VIPRE Antivirus 32294 Crossrider (fs)
H-Quality-1.6-bho.dll (4ad4d620d0213c51a3ef1c332fdfca1b) has been flagged by the following 14 scanners:
Anti-Virus softwareSoftware versionDetection
AhnLab-V3 2014.09.09.00 PUP/Win32.BHO
avast! 8.0.1489.320 Win32:Adware-gen [Adw]
Avira 7.11.171.66 ADWARE/CrossRider.Gen2
AVware 1.5.0.16 Crossrider (fs)
Dr.Web 7.0.10.8210 DLOADER.Trojan
ESET-NOD32 10383 a variant of Win32/Toolbar.CrossRider.AF
G Data 24 Win32.Adware.Crossrider.K
IKARUS anti.virus T3.1.7.5.0 not-a-virus:WebToolbar.CroRi
Kaspersky 12.0.0.1225 not-a-virus:AdWare.NSIS.Adwapper.au
Malwarebytes 1.75.0.1 PUP.Optional.HighQuality.A
Panda Antivirus 10.0.3.5 Trj/Chgt.E
Sophos 4.98.0 AppRider
Tencent 1.0.0.1 Nsis.Adware.Adwapper.Pgnc
VIPRE Antivirus 32924 Crossrider (fs)
       View all 84 all detections
H-Quality- has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

Displayed publisher: H-Quality-1.6
URL: crossrider.com/install/61762-plus-hd-v1-9c
Installation folder: C:\Program Files\h-quality-1.6
Uninstaller: C:\Program Files\H-Quality-1.6\Uninstall.exe /fcp=1
Estimated size: 9.5 MB

Program filesFiles installed by H-Quality-1.6

Program executable:utils.exe
Path:C:\Program Files\h-quality-1.6\utils.exe
MD5:5df647da1331717643e9f663f2f2b08d
Additional files:
  • 173e8041-b486-48f3-a5a1-e515cf4cce24.exe - H-Quality-1.6 (H-Quality-1.6 exe)
  • 1ff664e1-7541-47b4-9a4d-e6ba3ca56f8a-11.exe
  • 1ff664e1-7541-47b4-9a4d-e6ba3ca56f8a-2.exe
  • 1ff664e1-7541-47b4-9a4d-e6ba3ca56f8a-4.exe
  • 1ff664e1-7541-47b4-9a4d-e6ba3ca56f8a-5.exe
  • 5c4bcb3e-99cc-4320-a36f-4ec7f0532ec6-11.exe
  • 5c4bcb3e-99cc-4320-a36f-4ec7f0532ec6-2.exe
  • 5c4bcb3e-99cc-4320-a36f-4ec7f0532ec6-4.exe
  • 5c4bcb3e-99cc-4320-a36f-4ec7f0532ec6-5.exe
  • 6edf5815-7c5d-4e04-892f-0752cf1df855.exe
  • 82dbd539-0875-4e73-87be-259f0ed5f1ff.exe
  • (Malware detected) 87e03b04-7db7-414f-8d82-e6de8163b825-11.exe
  • 87e03b04-7db7-414f-8d82-e6de8163b825-2.exe
  • 87e03b04-7db7-414f-8d82-e6de8163b825-4.exe
  • (Malware detected) 87e03b04-7db7-414f-8d82-e6de8163b825-5.exe
  • 87e03b04-7db7-414f-8d82-e6de8163b825-6.exe
  • 87e03b04-7db7-414f-8d82-e6de8163b825-64.exe
  • 87e03b04-7db7-414f-8d82-e6de8163b825-7.exe
  • 8f7323d6-eb3b-41da-9c1f-148abfa911a8.exe
  • (Malware detected) b482ce7e-5d22-4c98-87b7-16947264c06c-2.exe
  • b482ce7e-5d22-4c98-87b7-16947264c06c-4.exe
  • b482ce7e-5d22-4c98-87b7-16947264c06c-6.exe
  • (Malware detected) b482ce7e-5d22-4c98-87b7-16947264c06c-7.exe
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-11.exe
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-2.exe
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-4.exe
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-5.exe
  • c0bdd6a0-5061-45af-8184-8259033544aa.exe
  • H-Quality-1.6-bg.exe
  • (Malware detected) H-Quality-1.6-bho.dll - H-Quality-1.6 BHO
  • H-Quality-1.6-bho64.dll
  • H-Quality-1.6-codedownloader.exe
  • Interop.IWshRuntimeLibrary.dll - Assembly imported from type library 'IWshRuntimeLibrary'.
  • SuperSocket.ClientEngine.Common.dll (by SuperSocket) - SuperSocket ClientEngine (SuperSocket.ClientEngine.Common for .Net 2.0)
  • SuperSocket.ClientEngine.Core.dll (by SuperSocket) - SuperSocket.ClientEngine.Core for .NET 2.0
  • SuperSocket.ClientEngine.Protocol.dll - SuperSocket.ClientEngine.Protocol for .NET 2.0
  • WebSocket4Net.dll (by WebSocket4Net) - WebSocket4Net (WebSocket4Net for .NET 2.0)
  • Uninstall.exe

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • H-Quality-1.6-bho.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'H-Quality-1.6' with the class of {11111111-1111-1111-1111-110611171162} (CrossriderApp0061762).
23 Scheduled Tasks (Boot/Login)
  • H-Quality-1.6-codedownloader.exe is automatically launched at startup through a scheduled task named ba9ac29d-b08e-426c-a5aa-9e6065626b83-1.
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-5.exe is automatically launched at startup through a scheduled task named ba9ac29d-b08e-426c-a5aa-9e6065626b83-5_user.
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-4.exe is automatically launched at startup through a scheduled task named dd343c81-ccd2-4496-8ec2-537290e421fb.
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-11.exe is automatically launched at startup through a scheduled task named ba9ac29d-b08e-426c-a5aa-9e6065626b83-3.
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-2.exe is automatically launched at startup through a scheduled task named ba9ac29d-b08e-426c-a5aa-9e6065626b83-2.
  • 6edf5815-7c5d-4e04-892f-0752cf1df855.exe is automatically launched at startup through a scheduled task named 6edf5815-7c5d-4e04-892f-0752cf1df855.
  • Plus 17 more

How do I remove H-Quality-?

You can uninstall H-Quality- from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program H-Quality-1.6, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove H-Quality-.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by H-Quality-1.6 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

HOW IT STARTS
Scheduled task? Yes
(Runs on Windows boot)
 
USER ACTIONS
Uninstall it 81%
Keep it 19%
 
MOST USED OS
~99%
Windows 7 (SP1)

Distribution by countryGeography

50.00% of installs come from Canada
Which countries install it?
  Canada 50.00%
  United States 50.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 40.00%
Toshiba 20.00%
Hewlett-Packard 20.00%
Dell 20.00%
Common models
TOSHIBA Satellite L655 20.00%
HP G71 Notebook PC 20.00%
Dell Latitude D630 20.00%
Acer Aspire 7750 20.00%
Acer Aspire 5750Z 20.00%

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