84,488,480 programs installed

Should I remove H-Quality-?

What percent of users and experts removed it?
81% remove it19% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0003%


VersionDistribution 20.00% 80.00%


Remove H-Quality-1.6
Powered by Reason Antivirus

What is H-Quality-?

H-Quality (AKA Plus HD/Freeven) is an Internet toolbar/plugin (for Internet Explorer it runs as a BHO, in Chrome and Firefox it will run as an extension) that plugs into the user's default web browser and will modify a number of settings such as taking control of the browser's search and home pages, new tab functionality as well as DNS 'not found' redirection. Additionally this potentially unwanted program will change some security settings of the browser that might also lower the overall security of the user's PC. This is done in order to allow the program to run uninterrupted. Should the user attempt to uninstall the software using the standard methods in Add/Remove Programs, only parts of this PUP will be uninstalled and some items such as the modified search and home pages may still point to an unwanted web page.


The most used version is, with over 98% of all installations currently using this version. During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up (this is typically done to avoid any UAC prompts). It adds a Browser Helper Object (BHO) to Internet Explorer. The main program executable is utils.exe. Typically most users end up uninstalling this just after a few days. The software installer includes 61 files and is usually about 9.5 MB (9,963,552 bytes).

The program is built using the Crossrider framework, a cross browser monetization platform used to deploy a toolbar and extension for modern web browsers with monetization features including browser search and homepage redirection, contextual coupons and in-line text advertising. Crossrider extensions include background processes to monitor, update and automatically download new features/code without direct user interaction.
  • Possible malware installed by this program
  • Automatically starts with Windows
  • Loads into the web browser
  • Built on the Crossrider toolbar platform and potentially unwanted
  • May inject ads in the web browser
  • 'Offers' to modify the browser's home and search pages by default
  • Typically distributed through a pay-per-install bundle
  • Hijacks the web browser's home page
  • The experts agree, you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in H-Quality-.
b482ce7e-5d22-4c98-87b7-16947264c06c-2.exe (3acdbf8a874608f9fc913d321267c7ec) has been flagged by the following 20 scanners:
Anti-Virus softwareVersionDetection
AhnLab-V3 2014.10.23 Win-PUP/CrossRider
avast! 2014.9-141120 Win32:Crossrider-AG [PUP]
AVG 2015.0.3284 Generic
Avira Adware/CrossRider.gt
AVware Crossrider (fs)
Clam AntiVirus 0.98/21411 Win.Adware.Crossrider-41
Dr.Web Trojan.Crossrider.31551
ESET-NOD32 8.10605 a variant of Win32/Toolbar.CrossRider.AV
F-Prot v6. W32/S-9ad4719b
G Data 14.11.24 Win32.Adware.Crossrider
K7 AntiVirus 13.184.13741 Unwanted-Program
K7GW 13.185.13753 Unwanted-Program ( 004a9f351 )
Kaspersky not-a-virus:AdWare.NSIS.Adwapper
Kingsoft AntiVirus 331020.49267 Win32.Troj.Generic.a.(kcloud)
Malwarebytes v2014.11.20.10 PUP.Optional.HighQuality.A
NANO AntiVirus Riskware.Win32.Crossrider.deksfj
Rising Antivirus PE:Malware.Obscure!1.9C59
Vba32 AntiVirus AdWare.Adwapper
VIPRE Antivirus 34164 Crossrider (fs)
Zillya Trojan.GoogUpdate.Win32.1972
b482ce7e-5d22-4c98-87b7-16947264c06c-7.exe (b19247b5f3c0d6902a2e664a5c78ccb1) has been flagged by the following 17 scanners:
Anti-Virus softwareSoftware versionDetection
AVG Generic.22F
Avira Adware/CrossRider.gt
AVware Crossrider (fs)
Dr.Web Trojan.Crossrider.31542
ESET-NOD32 10536 a variant of Win32/Toolbar.CrossRider.AV
F-Prot W32/S-9ad4719b!Eldorado
G Data 24 Win32.Adware.Crossrider.N
K7 AntiVirus 9.183.13630 Unwanted-Program ( 004a9f351 )
K7GW 9.183.13630 Unwanted-Program ( 004a9f351 )
Kaspersky not-a-virus:AdWare.NSIS.Adwapper.au
Malwarebytes PUP.Optional.HighQuality.A
NANO AntiVirus Riskware.Win32.Crossrider.delegx
Panda Antivirus Trj/Genetic.gen
Sophos 4.98.0 AppRider
Vba32 AntiVirus AdWare.Adwapper
VIPRE Antivirus 33768 Crossrider (fs)
Zillya Trojan.GoogUpdate.Win32.2215
87e03b04-7db7-414f-8d82-e6de8163b825-11.exe (e98fbba5db7f8434edd2170e32b51348) has been flagged by the following 17 scanners:
Anti-Virus softwareSoftware versionDetection
Lavasoft Ad-Aware Gen:Variant.Adware.Kazy.374062
AhnLab-V3 2014.08.18.00 PUP/Win32.CrossRider
AVware Crossrider (fs)
Bitdefender 7.2 Gen:Variant.Adware.Kazy.374062
Dr.Web Trojan.Crossrider.28428
Emsisoft Anti-Malware Gen:Variant.Adware.Kazy.374062 (B)
ESET-NOD32 10268 a variant of Win32/Toolbar.CrossRider.AK
F-Secure 11.0.19100.45 Gen:Variant.Adware.Kazy.374062
G Data 24 Gen:Variant.Adware.Kazy.374062
Kaspersky Trojan.NSIS.GoogUpdate.ct
Kingsoft AntiVirus 2013.4.9.267 Win32.Troj.Generic.a.(kcloud)
Malwarebytes PUP.Optional.HighQuality.A
MicroWorld-eScan Gen:Variant.Adware.Kazy.374062
NANO AntiVirus Riskware.Win32.Crossrider.ddvjkh
Panda Antivirus Trj/Genetic.gen
Qihoo-360 HEUR/Malware.QVM10.Gen
VIPRE Antivirus 32294 Crossrider (fs)
87e03b04-7db7-414f-8d82-e6de8163b825-5.exe (4cfc21a158f5ca4672b52650cc153d5c) has been flagged by the following 16 scanners:
Anti-Virus softwareSoftware versionDetection
Lavasoft Ad-Aware Gen:Variant.Adware.Kazy.374109
AVware Crossrider (fs)
Bitdefender 7.2 Gen:Variant.Adware.Kazy.374109
Dr.Web Trojan.Crossrider.28508
Emsisoft Anti-Malware Gen:Variant.Adware.Kazy.374109 (B)
ESET-NOD32 10268 a variant of Win32/Toolbar.CrossRider.AH
F-Secure 11.0.19100.45 Gen:Variant.Adware.Kazy.374109
G Data 24 Gen:Variant.Adware.Kazy.374109
Kaspersky Trojan.NSIS.GoogUpdate.ct
Kingsoft AntiVirus 2013.4.9.267 Win32.Troj.Generic.a.(kcloud)
Malwarebytes PUP.Optional.HighQuality.A
MicroWorld-eScan Gen:Variant.Adware.Kazy.374109
NANO AntiVirus Riskware.Win32.Crossrider.ddvrcq
Panda Antivirus Trj/Genetic.gen
Rising Antivirus PE:Malware.Obscure!1.9C59
VIPRE Antivirus 32294 Crossrider (fs)
H-Quality-1.6-bho.dll (4ad4d620d0213c51a3ef1c332fdfca1b) has been flagged by the following 14 scanners:
Anti-Virus softwareSoftware versionDetection
AhnLab-V3 2014.09.09.00 PUP/Win32.BHO
avast! 8.0.1489.320 Win32:Adware-gen [Adw]
Avira ADWARE/CrossRider.Gen2
AVware Crossrider (fs)
Dr.Web DLOADER.Trojan
ESET-NOD32 10383 a variant of Win32/Toolbar.CrossRider.AF
G Data 24 Win32.Adware.Crossrider.K
IKARUS anti.virus T3. not-a-virus:WebToolbar.CroRi
Kaspersky not-a-virus:AdWare.NSIS.Adwapper.au
Malwarebytes PUP.Optional.HighQuality.A
Panda Antivirus Trj/Chgt.E
Sophos 4.98.0 AppRider
Tencent Nsis.Adware.Adwapper.Pgnc
VIPRE Antivirus 32924 Crossrider (fs)
       View all 84 all detections
H-Quality- has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.
Find out how to remove H-Quality-1.6.

Program detailsProgram details

Displayed publisher: H-Quality-1.6
URL: crossrider.com/install/61762-plus-hd-v1-9c
Installation folder: C:\Program Files\h-quality-1.6
Uninstaller: C:\Program Files\H-Quality-1.6\Uninstall.exe /fcp=1
Estimated size: 9.5 MB

Program filesFiles installed by H-Quality-1.6

Program executable:utils.exe
Path:C:\Program Files\h-quality-1.6\utils.exe
Additional files:
  • 173e8041-b486-48f3-a5a1-e515cf4cce24.exe - H-Quality-1.6 (H-Quality-1.6 exe)
  • 1ff664e1-7541-47b4-9a4d-e6ba3ca56f8a-11.exe
  • 1ff664e1-7541-47b4-9a4d-e6ba3ca56f8a-2.exe
  • 1ff664e1-7541-47b4-9a4d-e6ba3ca56f8a-4.exe
  • 1ff664e1-7541-47b4-9a4d-e6ba3ca56f8a-5.exe
  • 5c4bcb3e-99cc-4320-a36f-4ec7f0532ec6-11.exe
  • 5c4bcb3e-99cc-4320-a36f-4ec7f0532ec6-2.exe
  • 5c4bcb3e-99cc-4320-a36f-4ec7f0532ec6-4.exe
  • 5c4bcb3e-99cc-4320-a36f-4ec7f0532ec6-5.exe
  • 6edf5815-7c5d-4e04-892f-0752cf1df855.exe
  • 82dbd539-0875-4e73-87be-259f0ed5f1ff.exe
  • (Malware detected) 87e03b04-7db7-414f-8d82-e6de8163b825-11.exe
  • 87e03b04-7db7-414f-8d82-e6de8163b825-2.exe
  • 87e03b04-7db7-414f-8d82-e6de8163b825-4.exe
  • (Malware detected) 87e03b04-7db7-414f-8d82-e6de8163b825-5.exe
  • 87e03b04-7db7-414f-8d82-e6de8163b825-6.exe
  • 87e03b04-7db7-414f-8d82-e6de8163b825-64.exe
  • 87e03b04-7db7-414f-8d82-e6de8163b825-7.exe
  • 8f7323d6-eb3b-41da-9c1f-148abfa911a8.exe
  • (Malware detected) b482ce7e-5d22-4c98-87b7-16947264c06c-2.exe
  • b482ce7e-5d22-4c98-87b7-16947264c06c-4.exe
  • b482ce7e-5d22-4c98-87b7-16947264c06c-6.exe
  • (Malware detected) b482ce7e-5d22-4c98-87b7-16947264c06c-7.exe
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-11.exe
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-2.exe
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-4.exe
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-5.exe
  • c0bdd6a0-5061-45af-8184-8259033544aa.exe
  • H-Quality-1.6-bg.exe
  • (Malware detected) H-Quality-1.6-bho.dll - H-Quality-1.6 BHO
  • H-Quality-1.6-bho64.dll
  • H-Quality-1.6-codedownloader.exe
  • Interop.IWshRuntimeLibrary.dll - Assembly imported from type library 'IWshRuntimeLibrary'.
  • SuperSocket.ClientEngine.Common.dll (by SuperSocket) - SuperSocket ClientEngine (SuperSocket.ClientEngine.Common for .Net 2.0)
  • SuperSocket.ClientEngine.Core.dll (by SuperSocket) - SuperSocket.ClientEngine.Core for .NET 2.0
  • SuperSocket.ClientEngine.Protocol.dll - SuperSocket.ClientEngine.Protocol for .NET 2.0
  • WebSocket4Net.dll (by WebSocket4Net) - WebSocket4Net (WebSocket4Net for .NET 2.0)
  • Uninstall.exe

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • H-Quality-1.6-bho.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'H-Quality-1.6' with the class of {11111111-1111-1111-1111-110611171162} (CrossriderApp0061762).
23 Scheduled Tasks (Boot/Login)
  • H-Quality-1.6-codedownloader.exe is automatically launched at startup through a scheduled task named ba9ac29d-b08e-426c-a5aa-9e6065626b83-1.
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-5.exe is automatically launched at startup through a scheduled task named ba9ac29d-b08e-426c-a5aa-9e6065626b83-5_user.
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-4.exe is automatically launched at startup through a scheduled task named dd343c81-ccd2-4496-8ec2-537290e421fb.
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-11.exe is automatically launched at startup through a scheduled task named ba9ac29d-b08e-426c-a5aa-9e6065626b83-3.
  • ba9ac29d-b08e-426c-a5aa-9e6065626b83-2.exe is automatically launched at startup through a scheduled task named ba9ac29d-b08e-426c-a5aa-9e6065626b83-2.
  • 6edf5815-7c5d-4e04-892f-0752cf1df855.exe is automatically launched at startup through a scheduled task named 6edf5815-7c5d-4e04-892f-0752cf1df855.
  • Plus 17 more

How do I remove H-Quality-?

Quickly and completely remove H-Quality-1.6 from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Download Reason's ‘Should I Remove It?’Remove H-Quality-1.6 from your computer.
Or, you can uninstall H-Quality- from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program H-Quality-1.6, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove H-Quality-.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by H-Quality-1.6 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome
Scan your PC for malware
If you do not have a good anti-virus program, please consider installing one. Below are some we highly recommend.

Scheduled task? Yes
(Runs on Windows boot)
Uninstall it 81%
Keep it 19%
Windows 7 (SP1)

Distribution by countryGeography

50.00% of installs come from Canada
Which countries install it?
  Canada 50.00%
  United States 50.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 40.00%
Toshiba 20.00%
Hewlett-Packard 20.00%
Dell 20.00%
Common models
TOSHIBA Satellite L655 20.00%
HP G71 Notebook PC 20.00%
Dell Latitude D630 20.00%
Acer Aspire 7750 20.00%
Acer Aspire 5750Z 20.00%


user comment
No one has commented yet. Help others learn more about this software, share your comments.