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Should I remove G2 Support System Tray Icon?

What percent of users and experts removed it?
6% remove it94% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0002%

Versions

VersionDistribution
1.0.12.0 100.00%

G2 Support System Tray Icon

Overview

G2 Support System Tray Icon is a program developed by G2 Support. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 67% of users of G2 Support System Tray Icon come from the United States, it is also popular in United Kingdom.

Program detailsProgram details

Installation folder: C:\Program Files\n-able technologies\connect2help
Uninstaller: MsiExec.exe /I{BFDA5D49-CAB4-4BD5-A395-1E56093FEF14}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)

Program filesFiles installed by G2 Support System Tray Icon

  • agent_tray.exe (by N-able Technologies) - Connect2Help System Tray Icon

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • agent_tray.exe is loaded in the all users (HKLM) registry as a startup file name 'Agent_Tray' which loads as C:\Program Files\N-able Technologies\Connect2Help\Agent_Tray.exe.

How do I remove G2 Support System Tray Icon?

You can uninstall G2 Support System Tray Icon from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program G2 Support System Tray Icon, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove G2 Support System Tray Icon.

OS VERSIONS
Win 7 (SP1) 67%
Win 10 33%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 6%
Keep it 94%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 66.67%
Windows 10 33.33%
Which OS releases does it run on?
Windows 7 Home Premium 66.67%
Windows 8 33.33%

Distribution by countryGeography

66.67% of installs come from the United States
Which countries install it?
  United States 66.67%
  United Kingdom 33.33%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 66.67%
Lenovo 33.33%
Common models
LENOVO 4334 33.33%
eMachines EL1850 33.33%
Acer Aspire V5-571 33.33%

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