EasyITGuys Calling Card
What is EasyITGuys Calling Card?
EasyITGuys Calling Card is a LogMeIn Rescue branded support and remote access utility that uses a proprietary remote desktop protocol over transmitted via SSL that provides support technichians to connect to the remote desktop. The software it typically used to provide custom PC support to remotely view, diagnose and fix an end users computer.
Overview
Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 10 files and is usually about 9 MB (9,435,309 bytes).
Program details
URL: www.logmein.com
Installation folder: C:\Program Files\LogMeIn Rescue Calling Card\
Uninstaller: MsiExec.exe /I{06EA5F57-9903-40A5-9DA3-1841ABC81E6F}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 9 MB
Files installed by EasyITGuys Calling Card
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CallingCard.exe - LogMeIn Rescue Calling Card
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ra64app.exe - LogMeIn Rescue GUI Launcher
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rescue.dll - RemotelyAnywhere (RemotelyAnywhere DLL)
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LMIRhook.000.dll - LogMeIn Rescue (LogMeIn Rescue Hook DLL)
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rahook9x.dll
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rarcc.dll - LogMeIn Rescue RARCC DLL
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Unattended.exe
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unlock.dll
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unlock64.dll
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unicows.dll (by Microsoft) - Microsoft (R) Windows (R) 95, Windows (R) 98, and Windows (R) Millennium Operating Systems (Microsoft Layer for Unicode on Win9x Systems (MSLU))
Behaviors exhibited
Service
- CallingCard.exe runs as a service named 'LogMeIn Rescue (837712e7-f121-52b6-f34f-cfbc8948faba)' (LMIRescue_837712e7-f121-52b6-f34f-cfbc8948faba).
Startup File (User Run)
- CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".
Startup File (User Run Once)
- CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '*LogMeInRescue' which loads as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe" -runonce reboot.
Windows Firewall Allowed Program
- CallingCard.exe is added as a firewall exception for 'C:\ATSCallingCard\CallingCard.exe'.
How do I remove EasyITGuys Calling Card?
You can uninstall EasyITGuys Calling Card from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program EasyITGuys Calling Card, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove EasyITGuys Calling Card.
OS VERSIONS
Win 7 (SP1) 67%
Win XP 33%
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WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
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USER ACTIONS
 |
Uninstall it 24%
Keep it 76%
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
66.67% |
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| Windows XP |
33.33% |
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Which OS releases does it run on? |
| Windows 7 Home Premium |
66.67% |
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| Microsoft Windows XP |
33.33% |
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Geography
100.00% of installs come from the United States
Which countries install it?
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Acer |
60.00% |
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| Toshiba |
20.00% |
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| Dell |
20.00% |
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Common models |
| Acer Aspire 7750 |
33.33% |
|
| TOSHIBA Satellite C655 |
16.67% |
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| Gateway DX4860 |
16.67% |
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| Equus Computer Systems No... |
16.67% |
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| Dell OptiPlex 330 |
16.67% |
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About LogMeIn
LogMeIn provides software as a service-based (SAAS) remote connectivity, collaboration, and support solutions to businesses and consumers.
Publisher URL: www.logmein.com