84,488,480 programs installed

Should I remove Computrace?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #16,033
United States Rank #9,619
Reach 0.0165%
Lifespan of installation (until removal)
< 14.91 days
439.82 days >
Average installed length: 231.09 days


8.0.944 9.23%
8.0.932 36.31%
8.0.910 8.62%
8.0.898 8.92%
8.0.893 2.77%
8.0.885 5.23%
8.0.879 8.62%
8.0.856 7.08%
8.0.847 7.08% 0.62% 5.54%

Typically installed together


What is Computrace?  (from Absolute Software)

Absolute Computrace allows organizations to persistently track and secure all of their endpoints within a single cloud-based console. Computers and ultra-portable devices such as netbooks, tablets, and smart phones can be remotely managed and secured to ensure—and most importantly prove—that endpoint IT compliance proc...  Read more


Computrace is a software program developed by Absolute Software. The most common release is 8.0.932, with over 98% of all installations currently using this version. It adds a Browser Helper Object (BHO) to Internet Explorer. The primary executable is named adobe air updater.exe. The setup package generally installs about 140 files and is usually about 2.04 MB (2,134,016 bytes). The installed file Adobe AIR Updater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 80% of users of Computrace come from the United States, it is also popular in Australia and United Kingdom.

Program detailsProgram details

URL: www.absolute.com/en/products/absolute-computrace
Installation folder: C:\Program Files\ustechsupport\update
Uninstaller: MsiExec.exe /I{659C8E78-96EE-4AFF-B2B0-020DABBF0008}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.04 MB
Language: English (United States)

Program filesFiles installed by Computrace

Program executable:adobe air updater.exe
Name:Adobe AIR
Adobe AIR Installer
Path:C:\Program Files\common files\adobe air\versions\1.0\resources\adobe air updater.exe
Additional files:
  • AdobeCP15.dll (by Adobe Systems) - AdobeCP Dynamic Link Library
  • airappinstaller.exe (by Adobe Systems) - Adobe AIR (Adobe AIR Application Installer)
  • awt.dll (by Oracle) - Java(TM) Platform SE 8 (Java(TM) Platform SE binary)
  • bci.dll (by Oracle)
  • dcpr.dll
  • decora_sse.dll
  • deploy.dll - Java(TM) Platform SE 8 U131 (Java Deployment Library)
  • dt_shmem.dll
  • dt_socket.dll
  • eula.dll - EULA
  • fontmanager.dll
  • fxplugins.dll
  • glass.dll
  • glib-lite.dll
  • gstreamer-lite.dll
  • hprof.dll
  • instrument.dll
  • j2pcsc.dll
  • j2pkcs11.dll
  • jaas_nt.dll
  • jabswitch.exe
  • java.dll
  • java.exe
  • java_crw_demo.dll
  • JavaAccessBridge-32.dll
  • javacpl.exe - Java Control Panel
  • javafx_font.dll
  • javafx_font_t2k.dll
  • javafx_iio.dll
  • java-rmi.exe
  • javaw.exe
  • javaws.exe - Java(TM) Web Start Launcher
  • jawt.dll
  • JAWTAccessBridge-32.dll
  • jdwp.dll
  • jfr.dll
  • jfxmedia.dll
  • jfxwebkit.dll
  • jjs.exe
  • jli.dll
  • jp2iexp.dll
  • jp2launcher.exe - Java(TM) Web Launcher
  • jp2native.dll
  • jp2ssv.dll
  • NPSWF32.dll - Shockwave Flash (Shockwave Flash 12.0 r0)
  • template.exe
  • WebKit.dll - WebKit DLL used by Adobe AIR (WebKit dynamic link library)

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • jp2ssv.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Java(tm) Plug-In 2 SSV Helper' with the class of {DBC80044-A445-435b-BC74-9C25C1C588A9}.
Internet Explorer Extension
  • jp2iexp.dll is installed as an Internet Explorer extension using the class {08B0E5C0-4FCB-11CF-AAA5-00401C608501}.

How do I remove Computrace?

You can uninstall Computrace from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Computrace, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Computrace.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Computrace you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 64%
Win Vista (SP1) 0%
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 64.62%
Windows 10 29.54%
Windows Vista 5.23%
Windows XP 0.62%
Which OS releases does it run on?
Windows 7 Professional 32.10%
Windows 7 Enterprise 23.77%
Windows 8.1 Enterprise 13.89%
Windows 7 Home Premium 7.10%
Windows 10 Pro 5.25%
Windows Vista Home Premiu... 4.63%

Distribution by countryGeography

79.79% of installs come from the United States
Which countries install it?
  United States 79.79%
  Australia 7.63%
  United Kingdom 1.65%
  Canada 1.65%
  South Africa 1.44%
  Sweden 1.24%
  DK 0.62%
  France 0.62%
  India 0.62%
  Germany 0.62%
  Philippines 0.41%
  TT 0.41%
  Italy 0.41%
  Japan 0.41%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 47.37%
Hewlett-Packard 34.74%
Lenovo 11.93%
Acer 4.21%
Toshiba 1.75%
Common models
Dell Latitude E6420 5.18%
Dell Latitude E6430 4.38%
HP ProBook 4440s 3.98%
HP ProBook 4430s 3.59%
HP EliteBook 8470p 3.59%
HP EliteBook 8460p 3.19%

About (from Absolute Software)

For individuals, Absolute provides peace-of-mind by physically recovering stolen computers and remotely deleting sensitive files from them.
Publisher URL: www.absolute.com


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