84,488,480 programs installed

Should I remove Brother Product Research and Support Program?

What percent of users and experts removed it?
73% remove it27% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #6,516
United States Rank #5,013
Reach 0.0682%
Lifespan of installation (until removal)
< 20.68 days
610.10 days >
Average installed length: 320.56 days


VersionDistribution 10.79% 5.88% 65.92% 16.67%
1.01.0002 0.60%
1.01.0000 0.07%
1.00.0000 0.07%

Other programs by Brother Industries

Brother Product Research and Support Program

What is Brother Product Research and Support Program?  (from Brother Industries)

This application allows the Brother machine to transmit anonymous information on how you use your Brother equipment. Brother values your privacy, and your Personal information will not be sent nor shared in any way. By installing a small application, you are agreeing to participate in the BPRSP. We would like to invite...  Read more


Brother Product Research and Support Program is a program developed by Brother Industries. The most used version is, with over 98% of all installations currently using this version. The main program executable is diagtool.exe. Typically most users end up uninstalling this just after a few days. The software installer includes 38 files and is usually about 1.65 MB (1,725,187 bytes). In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 61% of users of Brother Product Research and Support Program come from the United States, it is also popular in Canada and Germany.

Program detailsProgram details

URL: www.brother.com/product/productresearch/usa
Help link: www.brother.co.jp
Installation folder: C:\Brother\BPRSP\
Uninstaller: MsiExec.exe /X{8040527F-DD74-4B45-8A06-C4BF145B6C76}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.65 MB

Program filesFiles installed by Brother Product Research and Support Program

Program executable:diagtool.exe
Additional files:
  • BrDbgOut.dll - Brother MFC Windows Software Standard Debug Output Dll
  • brlm03a.dll - Brother Industries, Ltd brlm03a (brlm03a)
  • brif03a.dll - brother Industries Ltd brif03a (brif03a)
  • brlmw03a.dll - Brother MFL-Pro (Wraper DLL for brlm03a(NT/2K/XP) / brif03a(9x))
  • BrPdrMai.exe - Brother PrinterDataRoute Main ( Java APLI I/F )
  • BrPdrPar.dll - Brother Printer Data Route - Par DLL
  • BrPdrRsm.dll - Brother Printer Data Route - Rsm DLL
  • BrPdrUSB.dll - Brother Printer Data Route - USB DLL
  • setupwiz.exe

How do I remove Brother Product Research and Support Program?

You can uninstall Brother Product Research and Support Program from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Brother Product Research and Support Program, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Brother Product Research and Support Program.

Win 10 46%
Win XP 0%
Uninstall it 73%
Keep it 27%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 47.25%
Windows 10 46.36%
Windows Vista 4.09%
Windows XP 2.30%
Which OS releases does it run on?
Windows 7 Home Premium 30.15%
Windows 10 Home 15.97%
Windows 8.1 11.19%
Windows 7 Professional 10.00%
Windows 10 Pro 6.72%
Windows 7 Ultimate 6.27%

Distribution by countryGeography

61.03% of installs come from the United States
Which countries install it?
  United States 61.03%
  Canada 6.15%
  Germany 5.87%
  Italy 3.93%
  Netherlands 3.25%
  United Kingdom 3.25%
  Australia 2.91%
  Sweden 2.28%
  France 1.65%
  Belgium 0.97%
  New Zealand 0.97%
  DK 0.68%
  Israel 0.51%
  Brazil 0.46%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 27.05%
Hewlett-Packard 26.55%
Acer 12.66%
ASUS 11.54%
Toshiba 5.33%
Samsung 3.10%
Lenovo 2.85%
Intel 2.73%
Medion 1.36%
American Megatrends 0.50%
Common models
ASUSTeK X550CL 6.34%
ASUS All Series 6.04%
HP Pavilion dv6 Notebook ... 4.53%
Dell XPS 8700 2.72%
HP Pavilion dv7 Notebook ... 2.72%
Dell XPS 8300 2.42%

About Brother Industries

Brother is an electronics equipment company whose products include printers, multifunction printers, sewing machines, large machine tools, label printers, typewriters, fax machines, and other computer-related electronics.
Publisher URL: www.brother-usa.com


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