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Should I remove Aspect Workforce Management?

What percent of users and experts removed it?
8% remove it92% keep it
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How common is it?
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VersionDistribution 100.00%

Aspect Workforce Management


Aspect Workforce Management is a program developed by Aspect Software. The software installer includes 17 files. A majority of the PCs this is running on, most OS versions are Windows 7 (SP1). The distribution of this has mostly been seen in the United States.

Program detailsProgram details

URL: www.aspect.com
Help link: support.aspect.com
Installation folder: C:\Program Files\Aspect\Workforce Management\
Uninstaller: MsiExec.exe /I{E1A7F78A-A4DB-4A41-96E3-286FB8449C7E}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)

Program filesFiles installed by Aspect Workforce Management

  • ccc.exe - Workforce Management (Workforce Management Contact Center Calculator)
  • CCClang.dll - Workforce Management Contact Center Calculator language resource
  • CrystalCOMToNetAdapter.dll - Workforce Management Crystal Reports interface
  • erlapi.dll - Erlang COM Server
  • OCSPresenceInformationLibrary.dll - OCS Presence Information Library
  • PresenceInformationInterface.dll - OCS Presence Information Interface
  • ScheduleEventReceiver.dll - Workforce Management Schedule Event Receiver COM library
  • SegOpt.dll - Workforce Management segment optimizer
  • StfAprx.dll - Workforce Management staffing approximator library
  • tcs.exe - Workforce Management Client
  • tcs.old.exe
  • TCSDBAccessps.dll - Workforce Management database access proxy stub
  • TCSJobStatus.dll - Workforce Management job status library
  • TCSJobStatusps.dll - Workforce Management job status proxy stub library
  • WFMDiagTraceListener.dll - Workforce Management diagnostics - .NET interface
  • ERL32.dll - Erlang Calculator (Erlang Dynamic Link Library)
  • xav13.dll (by Sunset Software Technology) - SUNSET SOFTWARE TECHNOLOGY - XA (XA)

How do I remove Aspect Workforce Management?

You can uninstall Aspect Workforce Management from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Aspect Workforce Management, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Aspect Workforce Management.

Uninstall it 8%
Keep it 92%
Windows 7 (SP1)
United States

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%


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