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Should I remove AT&T Softphone Call Manager?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
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How common is it?
Reach 0.0001%


2.0.2 100.00%

AT&T Softphone Call Manager


AT&T Softphone Call Manager is a software program developed by Advanced American Telephones. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program. The setup package generally installs about 13 files and is usually about 26.62 MB (27,913,359 bytes). Relative to the overall usage of those who have this installed, most are running it on Windows 8. Most users that have installed this software come from the United States.

Program detailsProgram details

Installation folder: C:\Program Files\AT&T\AT&T Softphone Call Manager\
Uninstaller: "C:\Program Files\InstallShield Installation Information\{98518938-DA2F-485E-BDE4-3A92482A37B9}\setup.exe" -runfromtemp -l0x0409 -removeonly
Estimated size: 26.62 MB
Language: English (United States)

Program filesFiles installed by AT&T Softphone Call Manager

  • ATTSCM.exe - AT&T Softphone Call Manager
  • Microsoft.Office.Uc.dll - Assembly imported from type library 'UCCollaborationLib'.
  • Interop.SKYPE4COMLib.dll - Assembly imported from type library 'SKYPE4COMLib'.
  • Interop.iTunesLib.dll - Assembly imported from type library iTunesLib
  • UsbLibrary.dll (by *) - UsbLibrary
  • Skype4COM.dll (by Skype Technologies) - Skype4COM (Skype for COM API)
  • iTunes.exe (by Apple) - iTunes
  • Uninstall.exe - Uninstall
  • Microsoft.DirectX.DirectSound.dll (by Microsoft) - Microsoft® DirectX for Windows® (Microsoft Managed DirectSound)
  • Microsoft.DirectX.dll (by Microsoft) - Microsoft Managed DirectX Helper Classes
  • Microsoft.Lync.Model.dll - Microsoft Lync 2010
  • Microsoft.Office.Interop.Outlook.dll - Microsoft Office 2010 (Microsoft.Office.Interop.Outlook)
  • stdole.dll - Microsoft® Visual Studio .NET

Program behaviorsBehaviors exhibited

Autoplay Handler
  • iTunes.exe is registered as an AutoPlay event handler named 'iTunesShowSongsOnArrival' with the ProgID of 'iTunes.ShowSongsOnCD' and the action verb 'showsongs.
Context Menu Handler
  • Skype4COM.dll added to Windows Explorer under the name 'XXX Groove GFS Context Menu Handler XXX' with a class of .
Mozilla Plugin
  • Skype4COM.dll is loaded into Mozilla Firefox under the product name 'Office Authorization'.
Scheduled Task
  • iTunes.exe is scheduled as a task with the class '{F45DBF0F-4AF0-4279-B8AF-AAA51DD50D48}' (runs on registration).
Windows Firewall Allowed Program
  • iTunes.exe is added as a firewall exception for 'C:\Program Files\iTunes\iTunes.exe'.

Program resource utilizationResource utilization averages

Memory:1.15 GB
21.09 MB average
Total CPU:0.0000467129%
0.031193% average
Kernel CPU:0.00001172%
0.016088% average
User CPU:0.00003499%
0.015104% average
CPU cycles/sec:36,205,021
8,062,084 average
I/O reads/min:160.66 KB
435.61 KB average
I/O writes/min:99.79 KB
105.02 KB average

How do I remove AT&T Softphone Call Manager?

Quickly and completely remove AT&T Softphone Call Manager from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall AT&T Softphone Call Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program AT&T Softphone Call Manager, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove AT&T Softphone Call Manager.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by AT&T Softphone Call Manager you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Plugs into Mozilla Firefox
Uninstall it 9%
Keep it 91%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%


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