74,139,804 programs installed

Should I remove zuuMedia Support?

What percent of users and experts removed it?
26% remove it74% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0002%


6.2.341 33.33%
6.2.333 66.67%

Other programs by LogMeIn

zuuMedia Support

What is zuuMedia Support?

zuuMedia Support is a LogMeIn (white-label) branded support and remote access utility of LogMeIn Rescue that uses a proprietary remote desktop protocol over transmitted via SSL that provides support technichians to connect to the remote desktop. The software it typically used to provide custom PC support to remotely view, diagnose and fix an end users computer.


The most used version is 6.2.333, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 13 files and is usually about 14.63 MB (15,344,131 bytes).

Program detailsProgram details

URL: www.logmein.com
Installation folder: C:\Program Files\LogMeIn Rescue Calling Card\
Uninstaller: MsiExec.exe /I{4D9900F9-40BC-4CC9-A5E3-ADA996641E37}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 14.63 MB

Program filesFiles installed by zuuMedia Support

  • CallingCard.exe - LogMeIn Rescue Calling Card
  • ra64app.exe - LogMeIn Rescue GUI Launcher
  • rescue.dll - LogMeIn Rescue Calling Card DLL
  • LMIRhook.000.dll - LogMeIn Rescue (LogMeIn Rescue Hook DLL)
  • rahook.dll
  • rahook9x.dll
  • rarcc.dll - LogMeIn Rescue RARCC DLL
  • RescueWinRTLib.dll - LogMeIn Rescue WinRT DLL
  • Unattended.exe
  • unlock.dll
  • unlock64.dll

Program behaviorsBehaviors exhibited

  • CallingCard.exe runs as a service named 'LogMeIn Rescue (8edf9b0d-4959-4047-a47e-ae893c7240e4)' (LMIRescue_8edf9b0d-4959-4047-a47e-ae893c7240e4).
Startup File (User Run)
  • CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".
Startup File (User Run Once)
  • CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '226_10354972239988' which loads as "C:\users\user\appdata\Local\LOGMEI~1\LMIR0001.tmp_r.bat".
Startup File (All Users Run)
  • CallingCard.exe is loaded in the all users (HKLM) registry as a startup file name 'Allin1Convert Search Scope Monitor' which loads as "C:\Program Files2\ALLIN1~2\bar\1.bin\8hsrchmn.exe" /m=2 /w /h.
Windows Firewall Allowed Program
  • CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.

How do I remove zuuMedia Support?

Quickly and completely remove zuuMedia Support from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall zuuMedia Support from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program zuuMedia Support, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove zuuMedia Support.

Win 7 (SP1) 67%
Win 8 33%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 26%
Keep it 74%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 66.67%
Windows 8 33.33%
Which OS releases does it run on?
Windows 7 Home Premium 66.67%
Windows 8.1 Pro 33.33%

Distribution by countryGeography

62.50% of installs come from the United States
Which countries install it?
  United States 62.50%
  United Kingdom 37.50%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Acer 66.67%
ASUS 33.33%
Common models
ASUSTeK N56VM 33.33%
Acer Aspire X3995 33.33%
Acer Aspire 8943G 33.33%

About LogMeIn

LogMeIn provides software as a service-based (SAAS) remote connectivity, collaboration, and support solutions to businesses and consumers.
Publisher URL: www.logmein.com


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