74,139,804 programs installed

Should I remove tzCloud?

What percent of users and experts removed it?
23% remove it77% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
United States Rank #35,780
Reach 0.0008%


1.0.3 100.00%


What is tzCloud?  (from TechZilla)

Techzilla agents are your go-to experts for all your technology needs. They’re your resource to help keep your Mac, PC, tablet or smartphone protected and performing like the day you brought it home. Hardware issues are diagnosed and repaired using certified parts in our state-of-the-art Computer Repair Center. Give u...  Read more


tzCloud is a software program developed by TechZilla. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program. The setup package generally installs about 23 files. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. Most users that have installed this software come from the United States.

Program detailsProgram details

URL: www.mytechhelp.com
Help link: www.mytechhelp.com/customer-service.aspx
Installation folder: C:\Program Files\TechZilla\tzCloud\
Uninstaller: MsiExec.exe /X{5CB3F4B9-0D88-4592-B24D-75C6030E9D1D}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)

Program filesFiles installed by tzCloud

  • ConfigureExplorerPlugins.exe - tzCloud (ConfigureExplorerPlugins 1.0.3 © TechZilla, Inc, 2011)
  • Map as Network Drive.exe - Map as Network Drive 1.0.3 © TechZilla, Inc, 2009
  • RightClickMenu.dll - TechZilla-RightClickMenu
  • RightClickMenu-64bit.dll
  • Run As Windows Service.exe - Run As Windows Service 1.0.3 © TechZilla, Inc, 2010
  • tzCloud.exe - tzCloud 1.0.3 © TechZilla, Inc, 2008
  • tzCloud-MappedDrive.exe - tzCloud-MappedDrive 1.0.3 © TechZilla, Inc, 2009
  • tzCloudRestart.exe - tzCloudRestart 1.0.3 © TechZilla, Inc, 2008
  • tzCloud-Service.exe - tzCloud-Service 1.0.3 © TechZilla, Inc, 2010
  • jdic.dll (by JDesktop Integration Components (JDIC) Project) - JDesktop Integration Components (JDIC) (JDesktop Integration Components binary)
  • tray.dll (by JDesktop Integration Components (JDIC) Project)
  • jre-6u23-windows-i586-iftw-rv.exe (by Sun Microsystems) - Java(TM) Platform SE 6 U23 (Java(TM) Platform SE binary)
  • IconOverlay.dll
  • IconOverlay-64bit.dll
  • jnotify.dll
  • jnotify_64bit.dll
  • RefreshExplorer.exe
  • vshadow.exe
  • vshadowXP.exe
  • atl100.dll (by Microsoft) - Microsoft® Visual Studio® 10 (ATL Module for Windows)
  • dosdev.exe (by Microsoft) - Display DOS Device Names
  • mfc100.dll - MFCDLL Shared Library - Retail Version
  • msvcr100.dll - Microsoft® Visual Studio® 2010 (Microsoft® C Runtime Library)

Program behaviorsBehaviors exhibited

Context Menu Handler
  • RightClickMenu-64bit.dll added to Windows Explorer under the name 'tzCloud' with a class of {C14F7681-33D8-11D3-A09B-00500402F30B}.
2 Services
  • tzCloud-Service.exe runs as a service named 'TechZilla-Service' (TechZilla-Service.exe) "TechZilla-Service".
  • tzCloud-MappedDrive.exe runs as a service named 'TechZilla-MappedDrive' (TechZilla-MappedDrive.exe) "TechZilla-MappedDrive".

How do I remove tzCloud?

Quickly and completely remove tzCloud from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall tzCloud from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program tzCloud, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove tzCloud.

Win 7 (SP1) 56%
Win 8 44%
Windows Service? Yes
(Installs a service)
Uninstall it 23%
Keep it 77%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 55.56%
Windows 8 44.44%
Which OS releases does it run on?
Windows 7 Home Premium 55.56%
Windows 8.1 44.44%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Samsung 33.33%
Dell 22.22%
Hewlett-Packard 22.22%
Toshiba 11.11%
ASUS 11.11%
Common models
Samsung 300E4C/300E5C/300... 33.33%
TOSHIBA Satellite C655 11.11%
HP Pavilion dv5 Notebook ... 11.11%
Hewlett-Packard 23-f317c 11.11%
Dell Inspiron 660 11.11%
Dell Inspiron 1545 11.11%


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