Samsung Support Center
What is Samsung Support Center?
Samsung Support Center is a troubleshooting utility pre-installed with various Samsung PC models. It contains a system diagnosis function, an Internet After-Sales function, and a system recovery function. With it, you can find answers for solving issues that may occur during the functioning of your system.
Overview
It is bundled and preinstalled with various Samsung computers. The most used version is 1.0.2, with over 98% of all installations currently using this version. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is SSCMain.exe. The software installer includes 20 files and is usually about 45.68 MB (47,894,156 bytes).
This program is pre-installed on the PC
Such software is installed by the manufacture when delivering the PC to the end user. Some pre-installed programs are considered bloatware as they are simply limited function trials, while others are required for proper PC operation.
Program details
URL: www.samsungcomputer.com
Installation folder: C:\Program Files\Samsung\Samsung Support Center
Uninstaller: MsiExec.exe /I{F687E657-F636-44DF-8125-9FEEA2C362F5}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 45.68 MB
Files installed by Samsung Support Center
| Program executable: | SSCMain.exe |
| Name: | Samsung Support Center |
| Path: | C:\Program Files\Samsung\Samsung Support Center\SSCMain.exe |
| MD5: | 53790de3bf555c27761693781425d9b8 |
Additional files:
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StsDLL.dll - Samsung Support Center StsDll (STSDll)
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SABI2.dll - SABI2 Dynamic Link Library (SABI2 Library (x86))
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Sabi3.dll - SABI3 Library For Windows7 (SABI3 Library For Windows7 (x86))
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DllDiagnosticVista.dll - Diagnostic Dll
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SSCMain.exe - Samsung Support Center
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DllDiagnosticWin7.dll
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SWMDBBrocker.dll - Easy Software Manager (DataBase Crypto Supported)
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DllDiagnosticXp.dll
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SSCSettings.exe - SSCSettings
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UninstallHelper.exe - UninstallHelper
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InstallHelper.exe - InstallHelper
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SSCKbdHk.exe - SSCKbdHk
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PCVerifier.exe - PCVerifier
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DllSupportWOW64.dll - SSC
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SSC3dTest.exe
Behaviors exhibited
2 Scheduled Tasks
- SSCMain.exe is scheduled as a task with the class '{32D0589D-66FF-407B-8C17-DB96638886A8}' (runs on registration).
- SSCKbdHk.exe is scheduled as a task named 'SamsungSupportCenter'.
Scheduled Task (Boot/Login)
- SSCKbdHk.exe is automatically launched at startup through a scheduled task named SamsungSupportCenter.
Startup File (User Run)
- SSCKbdHk.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'SSCKbdHk' and executes as C:\Program Files\Samsung\Samsung Support Center\SSCKbdHk.exe.
Windows Firewall Allowed Program
- SSCKbdHk.exe is added as a firewall exception for 'C:\Program Files\Samsung\Samsung Support Center\SSCKbdHk.exe'.
Resource utilization averages
Show technical details
| SSCKbdHk.exe |
| Memory: | 1.77 MB | |
| Total CPU: | 0.0001288357% | |
| Kernel CPU: | 0.00003217% | |
| User CPU: | 0.00009667% | |
| CPU cycles/sec: | 8,090 | |
How do I remove Samsung Support Center?
You can uninstall Samsung Support Center from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Samsung Support Center, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Samsung Support Center.
WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
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USER ACTIONS
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Uninstall it 20%
Keep it 80%
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GLOBAL RANK
 #1,821
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
92.73% |
|
| Windows 10 |
7.04% |
|
| Windows XP |
0.22% |
|
| Windows Vista |
0.01% |
|
Which OS releases does it run on? |
| Windows 7 Home Premium |
63.70% |
|
| Windows 7 Starter |
16.71% |
|
| Windows 7 Home Basic |
6.92% |
|
| Windows 10 Home |
6.53% |
|
| Windows 7 Ultimate |
2.78% |
|
| Windows 7 Professional |
2.47% |
|
Geography
25.87% of installs come from the United States
Which countries install it?
| United States |
25.87% |
| Germany |
10.86% |
| United Kingdom |
10.73% |
| Brazil |
6.72% |
| France |
6.05% |
| Italy |
5.87% |
| Poland |
2.52% |
| Spain |
2.44% |
| Netherlands |
2.09% |
| Canada |
2.07% |
| Belgium |
1.64% |
| Russia |
1.58% |
| Australia |
1.43% |
| Sweden |
1.25% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Samsung |
99.41% |
|
| Dell |
0.23% |
|
| Acer |
0.20% |
|
| Hewlett-Packard |
0.17% |
|
Common models |
| Samsung R530/R730 |
9.64% |
|
| Samsung R530/R730/R540 ... |
5.54% |
|
| Samsung RV410/RV510/S3510... |
4.34% |
|
| Samsung R540/R580/R780/SA... |
4.15% |
|
| Samsung RV415/RV515 |
3.73% |
|
| Samsung R519/R719 |
3.63% |
|
About Samsung Electronics
Samsung Electronics which is part of the Samsung Group produces a wide range of printers for both consumers and business use, including mono-laser printers, color laser printers, multifunction printers, and enterprise-use high-speed digital multifunction printer models.
Publisher URL: www.samsung.com