84,488,480 programs installed

Should I remove Rogers Online Protection Basic?

What percent of users and experts removed it?
59% remove it41% keep it
Overall Sentiment
Fair
What do people think about it?
(click star to rate)
How common is it?
Global Rank #26,545
Reach 0.0062%
Lifespan of installation (until removal)
< 6.57 days
193.89 days >
Average installed length: 101.87 days

Versions

VersionDistribution
19.6.0.402 0.82%
19.6.0.326 1.64%
19.6.0.325 4.10%
16.34.0.1913 91.80%
16.30.0.1843 1.64%

Rogers Online Protection Basic

What is Rogers Online Protection Basic?  (from Rogers Cable Communications)

Keep your PCs, data files, and identity safe with Rogers Online Protection. With 2 packages to choose from, we have a security option that's right for you. To be eligible, you need to be a Rogers Hi-Speed Internet customer. For PC users only.

Overview

Rogers Online Protection Basic is a program developed by Rogers Cable Communications. The most used version is 16.34.0.1913, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The software installer includes 71 files and is usually about 151.57 MB (158,936,612 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 87% of users of Rogers Online Protection Basic come from Canada, it is also popular in the United States and Singapore.

Program detailsProgram details

Displayed publisher: Rogers Online Protection
URL: www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=ROP_LANDING
Installation folder: C:\Program Files\Rogers Online Protection\Rogers Online Protection Basic\
Uninstaller: C:\Program Files\Common Files\Rogers Online Protection\SetupInformation\{34480DEE-54D6-4985-A817-CA30E9BBC94C}\installer.exe
Estimated size: 151.57 MB

Program filesFiles installed by Rogers Online Protection Basic

  • bd-env.dll - Rogers Online Protection v2 (Rogers Online Protection Environment)
  • about.exe - Rogers Online Protection (About Information)
  • additional.dll - Rogers Online Protection Installation Module
  • avinfo.exe - Rogers Online Protection Antivirus Information Tool
  • bdagent.exe - Rogers Online Protection Agent
  • bdelev.dll - Rogers Online Protection Elevated Helper
  • iservconfig.dll - Rogers (Product Info Library)
  • avcbd64.dll (by BitDefender S.R.L. Bucharest, ROMANIA) - BitDefender® AntiVirus (Active Virus Control - BitDefender Components)
  • avccore.dll (by BitDefender S.R.L. Bucharest, ROMANIA) - BitDefender Active Virus Control Communications Library
  • avchvinst.exe - BitDefender Active Virus Control Hypervisor Installer
  • accessal.dll (by Bitdefender) - Bitdefender Security (BitDefender OnAccessAL)
  • apprep.dll (by Bitdefender) - BitDefender Application Reputation
  • bdch.dll - BitDefender Crash Handler
  • accessl.dll - Bitdefender 2015 v2 (accessl Dynamic Link Library)
  • antivirus.dll - Bitdefender Antivirus Plugin
  • bdaphcl.dll - Antiphishing client
  • bdaphconp.dll - Antiphishing plugin
  • bdaphsp.dll - Antispam service provider
  • bdapupck.dll - Bitdefender Application Update Checker
  • bdascl.dll - Antispam client
  • bdasconp.dll - Antispam Console Plugin
  • bdassp.dll - Bitdefender Antispam Service
  • bd-cfcore.dll - Bitdefender Content Filtering
  • bdcloud.dll - Bitdefender Cloud
  • bd-engine.dll - Bitdefender Core
  • bd-gzflt.dll - Bitdefender parental gzflt plugin
  • bd-online-reports.dll - Bitdefender parental online reporting plugin
  • bd-parental.dll - Bitdefender parental plugin
  • bd-registration.dll - Bitdefender parental registration plugin
  • bd-settings.dll - Bitdefender Settings
  • bd-tracer.dll - Bitdefender Tracer
  • bd-users.dll - Bitdefender Users
  • avc3.sys (by BitDefender) - BitDefender AVC (Active Virus Control filter driver)
  • avchv.sys (by BitDefender) - BitDefender AntiVirus Active Virus Control Hypervisor driver
  • avckf.sys - Active Virus Control Kernel Filtering driver
  • alertvs10xu.http.dll - NetDefender (NetDefender HTTP Plugin)
  • amvs10xu.http.dll
  • aphvs10xu.http.dll
  • bdelam.sys - Bitdefender (Bitdefender Early Launch Anti-Malware Driver)

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • bdagent.exe is loaded in the all users (HKLM) registry as a startup file name 'Bdagent' which loads as "C:\Program Files\Rogers Online Protection\Rogers Online Protection Basic\bdagent.exe".

How do I remove Rogers Online Protection Basic?

You can uninstall Rogers Online Protection Basic from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Rogers Online Protection Basic, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Rogers Online Protection Basic.

OS VERSIONS
Win 7 (SP1) 45%
Win 7 1%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 59%
Keep it 41%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 47.54%
Windows 10 42.62%
Windows Vista 6.56%
Windows XP 3.28%
Which OS releases does it run on?
Windows 7 Home Premium 34.71%
Windows 10 Home 17.36%
Windows 8.1 15.70%
Windows 7 Professional 6.61%
Windows 7 Ultimate 6.61%
Windows Vista Home Premiu... 5.79%

Distribution by countryGeography

86.72% of installs come from Canada
Which countries install it?
  Canada 86.72%
  United States 12.50%
  Singapore 0.78%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 39.22%
Acer 26.47%
Dell 18.63%
Toshiba 5.88%
ASUS 3.92%
Lenovo 1.96%
American Megatrends 1.96%
Gateway 0.98%
Samsung 0.98%
Common models
HP Pavilion g7 Notebook P... 3.60%
HP Pavilion g6 Notebook P... 2.70%
HP Pavilion dv7 Notebook ... 2.70%
HP Compaq dc5800 Small Fo... 2.70%
Acer Aspire X3950 1.80%
Dell Inspiron 530 1.80%

comments1 comment

user comment
user comment
Dick G.over a year ago
Windows XP PC and very computer savey! The new Rogers online security using BitDefender slowed my computer to a crawl and had a lot of trouble loading requiring a reboot. The older version was never a problem but also slowed it. It also deleted Diskkeeper when reinstalled which was often. The bloatware installed with it (Tech expert etc.) can't be deleted and is just an online money grabber. Used Rogers online security since it began years ago and it's now in the garbage can where it belongs. Installed Microsoft protection and NOW it boots faster and is much cleaner and efficient. Shame on Rogers for allowing this garbage on its customers computers.