40,688,004 programs installed

Should I remove PC Tech Hotline?

What percent of users and experts removed it?
74% remove it26% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #10,334
United States Rank #5,125
Reach 0.0455%
Installation trends (last 30 days)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 1.79 days
52.89 days >
Average installed length: 27.79 days


VersionDistribution 100.00%

PC Tech Hotline

What is PC Tech Hotline?  (from Crawler)

You may order the Service by submitting a service plan order through the PC Tech Hotline website or by calling PC Tech Hotline. Once PC Tech Hotline accepts the service plan order submitted by you, then you will receive an email from PC Tech Hotline at the email address that you provide or have provided to PC Tech Hotl...  Read more


PC Tech Hotline is a program developed by Crawler. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is pctechhotline.exe. Typically most users end up uninstalling this just after a few days. The software installer includes 9 files and is usually about 4.45 MB (4,665,470 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 8. While about 94% of users of PC Tech Hotline come from the United States, it is also popular in France and United Kingdom.
  • Possible malware installed by this program
  • Automatically starts with Windows
  • Installs a Windows Service
  • Typically distributed through a pay-per-install bundle
  • Many experts agree, if you don't use it you should remove it!
Warning, multiple anti-virus scanners have detected possible malware in PC Tech Hotline.
PCTechHotline.exe (d15ff5b3c039e590e42fa978ef080fdc) has been flagged by the following 4 scanners:
Anti-Virus softwareVersionDetection
Baidu-International Adware.Win32.Crawler.BB
CMC Antivirus Packed.Win32.Obfuscated.10!O
Dr.Web Program.Unwanted.45
TrendMicro-HouseCall 7.2.239 Suspicious_GEN.F47V0725
PCTechHotlineSvc.exe (63e0aec218a2004c4c3699994b8bd8c8) has been flagged by the following 2 scanners:
Anti-Virus softwareSoftware versionDetection
Baidu-International Adware.Win32.Crawler.BB
Dr.Web Program.Unwanted.45
PC Tech Hotline has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

URL: www.PCTechHotline.com
Installation folder: C:\Program Files\PCTechHotline\
Uninstaller: "C:\Program Files\PCTechHotline\unins000.exe"
Estimated size: 4.45 MB

Program filesFiles installed by PC Tech Hotline

Program executable:pctechhotline.exe
Path:C:\Program Files\pctechhotline\pctechhotline.exe
Additional files:
  • PCTechHotlineSvc.exe - PCTechHotline (PCTechHotline Service)
  • PCTHdesk.64.dll - PCTechHotline Desk
  • PCTHdesk.dll
  • PCTHHook.dll - PCTechHotline Hook Library
  • PCTHHook.exe - PCTechHotline Hook Application
  • PCTHHook64.dll
  • PCTHHook64.exe
  • unins000.exe - Setup/Uninstall

Program behaviorsBehaviors exhibited

  • PCTechHotlineSvc.exe runs as a service named 'PCTechHotlineService' (PCTechHotlineSvc).
Startup File (All Users Run)
  • PCTechHotline.exe is loaded in the all users (HKLM) registry as a startup file name 'PCTechHotline' which loads as "C:\Program Files\PCTechHotline\PCTechHotline.exe" /STARTUP.

Program resource utilizationResource utilization averages

Memory:6.23 MB
21.09 MB average
Total CPU:0.0010084555%
0.031193% average
Kernel CPU:0.00009852%
0.016088% average
User CPU:0.00090994%
0.015104% average
CPU cycles/sec:2,529,902
8,062,084 average
70 average
I/O reads/min:50 Bytes
435.61 KB average
I/O writes/min:606 Bytes
105.02 KB average
Memory:2.12 MB
Kernel CPU:0.00001589%
CPU cycles/sec:33,772
Memory:824 KB
Total CPU:0.0000985159%
Kernel CPU:0.00003284%
User CPU:0.00006568%
CPU cycles/sec:384,879

How do I remove PC Tech Hotline?

Quickly and completely remove PC Tech Hotline from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Download "Should I Remove It?", it's FREE!Remove PC Tech Hotline from your computer.
Or, you can uninstall PC Tech Hotline from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program PC Tech Hotline, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove PC Tech Hotline.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.
Scan your PC for malware
If you do not have a good anti-virus program, please consider installing one. Below are some we highly recommend.

Win 7 (SP1) 53%
Win 8 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 74%
Keep it 26%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 55.78%
Windows 8 34.35%
Windows Vista 7.82%
Windows XP 2.04%
Which OS releases does it run on?
Windows 7 Home Premium 41.84%
Windows 8.1 15.99%
Windows 8 14.97%
Windows 7 Professional 8.50%
Windows Vista Home Premiu... 5.78%
Windows 7 Ultimate 3.74%

Distribution by countryGeography

94.27% of installs come from the United States
Which countries install it?
  United States 94.27%
  France 1.98%
  United Kingdom 1.98%
  Canada 0.88%
  Belgium 0.22%
  Germany 0.22%
  JO 0.22%
  Japan 0.22%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 36.97%
Dell 26.05%
Acer 13.03%
Toshiba 9.24%
Lenovo 5.88%
ASUS 3.78%
Intel 2.10%
Samsung 1.26%
Sony 0.84%
Common models
HP 2000 Notebook PC 6.58%
Gateway NE56R 3.29%
HP Pavilion g6 Notebook P... 3.29%
Dell Inspiron 530 1.97%
Dell OptiPlex GX620 ... 1.97%
Dell Inspiron 3521 1.97%

About Crawler

Run by Xacti Group Companies Crawler provides toolbar type programs for various Web browsers.
Publisher URL: www.crawler.com

comments1 comment

user comment
user comment
AZBILL7 months ago
Really difficulat to remove from Windows Vista. Get to the point where you can't use the pctechhotle delete but it won't complete the task. When I go to the control panel the program pctechhotline name is not displayed. Will never load any programs from Crawler, Pctechhotline or pcfixspeed; they are a real problem group to deal with.