Should I remove O2 Assistant?
What percent of users and experts removed it?
7% remove it93% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach <0.001%
Versions
| Version | Distribution |
| 2.0.09001 |
100.00% |
|
O2 Assistant
by Telefonica O2
Overview
O2 Assistant is a software program developed by Telefonica O2. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 33 files and is usually about 522 KB (534,528 bytes). The installed file sprtupdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of those who have this installed, most are running it on Windows Vista (SP2). While about 83% of users of O2 Assistant come from the United States, it is also popular in United Kingdom.
Program details
Installation folder: C:\Program Files\o2 assistant\bin
Uninstaller: MsiExec.exe /X{5B035501-3F57-4772-B0CA-3D5E613A5D86}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 522 KB
Language: English (United States)
Files installed by O2 Assistant
-
tgshell.exe (by SupportSoft) - SupportSoft Software Protection Shell
-
sprttrigger.dll (by SupportSoft) - SupportSoft SupportTriggers Sprocket (sprttrigger)
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sprtjobmsgs.dll - SupportSoft Scheduler Message DLL (sprtsync)
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sprtsync.dll - SupportSoft SyncManager Sprocket
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sprtrunsa.exe - SupportSoft, Inc. sprtrunsa (SupportSoft SupportAction Running Utility)
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libeay32.dll - SSL Module based on 0.9.8b (SSL Module)
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sdckillw.exe - SupportSoft, Inc. sdckillw (sdckillw)
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sprthook.dll - SupportSoft, Inc. sprthook (sprthook)
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ssleay32.dll
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tgsrvc.exe - SupportSoft Repair Service
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wificfg.exe - SupportSoft, Inc. wificfg (wificfg)
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sprtupdate.dll - SupportSoft sprtupdate (sprtupdate)
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sprtevent.dll - SupportSoft sprtevent
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sprtsched.dll - SupportSoft sprtsched (sprtsched)
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sprtfod.dll - SupportSoft sprtfod (sprtfod)
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sprtsvc.exe - SupportSoft sprtsvc (SupportSoft Agent Service)
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sprtui.dll - SupportSoft sprtui (sprtui)
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sdcidle.dll - SupportSoft (Idle DLL)
-
o2start.exe
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agentcore.dll - agentcore Module
-
avmanagerunified.dll (by OPSWAT)
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bcont_nm.exe - SupportSoft Container
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error.js
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fwmanager.dll (by OPSWAT)
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msvcp60.dll (by Microsoft) - Microsoft (R) Visual C++ (Microsoft (R) C++ Runtime Library)
-
opswatavcommon.dll
-
sdcnetcheck.dll - sdcnetcheck Module
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sprtctlsec.dll - SupportSoft End Point Security Control (sprtctlsec Module)
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ssmail.dll - ssmail Module
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tgctlpw.dll - tgctlpw Module
-
tgctlsi.dll - tgctlsi Module
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tgctlsr.dll - tgctlsr Module
-
tglib.dll - tglib Module
Behaviors exhibited
2 Services
- tgsrvc.exe runs as a service named 'SupportSoft Repair Service (O2DA)' (tgsrvc_O2DA) "SupportSoft Repair Service".
- sprtsvc.exe runs as a service named 'SupportSoft Sprocket Service (O2DA)' (sprtsvc_O2DA) "SupportSoft Sprocket Service".
How do I remove O2 Assistant?
You can uninstall O2 Assistant from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program O2 Assistant, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove O2 Assistant.
HOW IT RUNS
Windows Service? Yes
(Installs a service)
|
|
USER ACTIONS
 |
Uninstall it 7%
Keep it 93%
|
|
|
MOST USED OS
~99%
Windows Vista (SP2)
|
Geography
83.33% of installs come from the United States
Which countries install it?
| United States |
83.33% |
| United Kingdom |
16.67% |