Should I remove inContact Salesforce Adapter PRO?
What percent of users and experts removed it?
2% remove it98% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach <0.001%
Versions
| Version | Distribution |
| 11.1.0.12685 |
100.00% |
|
inContact Salesforce Adapter PRO
by inContact
Overview
inContact Salesforce Adapter PRO is a program developed by inContact. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The software installer includes 11 files and is usually about 4.01 MB (4,204,032 bytes). A majority of the PCs this is running on, most OS versions are Windows 7 (SP1). The distribution of this has mostly been seen in the United States.
Program details
Installation folder: C:\Program Files\incontact\incontact salesforce adapter
Uninstaller: MsiExec.exe /I{B3657F7D-94E6-4851-B1BC-BF915E8D4C42}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 4.01 MB
Language: English (United States)
Files installed by inContact Salesforce Adapter PRO
-
apiadapterpro.dll - APIAdapter Dynamic Link Library (C12685 built from 11.1.0 on CORPBUILD01 at 2/18/2011 11:50:12 AM)
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server cg module.dll - Server CG Module
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base module pro.dll - Base Module PRO
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base module.dll - Base Module
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interop.apiagent.dll - Assembly imported from type library 'APIAgent'.
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salesforcecti.exe (by Salesforce.com) - Salesforce.com CTI Browser Connector
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sf_msapi4.dll (by salesforce.com) - SForceOfficeToolkit4 Module
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incontactui.dll (by UCN) - InContactUI
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apiagent.dll
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msxml6.dll (by Microsoft) - Microsoft(R) MSXML 6.0 (MSXML 6.0)
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msxml6r.dll (by Microsoft) - XML Resources
Behaviors exhibited
Mozilla Plugin
- salesforcecti.exe is loaded into Mozilla Firefox under the product name 'ZSFA' with a plugin key of '@zultys.com/Zultys Salesforce CTI Adapter' for all users of the PC.
Startup File (All Users Run)
- salesforcecti.exe is loaded in the all users (HKLM) registry as a startup file name 'SalesforceCTI' which loads as C:\Program Files\AMC Technology\Application Adapters\Salesforce.com Adapter\SalesforceCTI.exe.
How do I remove inContact Salesforce Adapter PRO?
You can uninstall inContact Salesforce Adapter PRO from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program inContact Salesforce Adapter PRO, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove inContact Salesforce Adapter PRO.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by inContact Salesforce Adapter PRO you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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USER ACTIONS
 |
Uninstall it 2%
Keep it 98%
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MOST USED OS
~99%
Windows 7 (SP1)
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Geography
100.00% of installs come from the United States
Which countries install it?