Should I remove inContact Salesforce Adapter NG?
What percent of users and experts removed it?
2% remove it98% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
United States Rank #47,337
Reach 0.0005%
Versions
| Version | Distribution |
| 111.111.111.111 |
100.00% |
|
Typically installed together
Other programs by inContact
inContact Salesforce Adapter NG
from inContact, Inc.
Overview
inContact Salesforce Adapter NG is a program developed by inContact. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The software installer includes 9 files and is usually about 3.1 MB (3,252,224 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. The distribution of this has mostly been seen in the United States.
Program details
Installation folder: C:\Program Files\incontact\incontact salesforce adapter
Uninstaller: MsiExec.exe /X{B6BC6871-4F9B-4F2F-BF79-19901105DA24}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 3.1 MB
Language: English (United States)
Files installed by inContact Salesforce Adapter NG
-
server ng module.dll - Server NG Module
-
base module.dll - Base Module
-
apiadapterng.dll - APIAdapter Dynamic Link Library (inContact API to CTI Adapter)
-
incontactui.dll (by UCN) - InContactUI
-
incontact.objects.agentwcfobjects.dll - AgentWCFObjects
-
msxml6.dll (by Microsoft) - Microsoft(R) MSXML 6.0 (MSXML 6.0)
-
msxml6r.dll (by Microsoft) - XML Resources
-
salesforcecti.exe (by Salesforce.com) - Salesforce.com CTI Browser Connector
-
sf_msapi4.dll (by salesforce.com) - SForceOfficeToolkit4 Module
Behaviors exhibited
Startup File (All Users Run)
- salesforcecti.exe is loaded in the all users (HKLM) registry as a startup file name 'SalesforceCTI' which loads as C:\Program Files\AMC Technology\Application Adapters\Salesforce.com Adapter\SalesforceCTI.exe.
How do I remove inContact Salesforce Adapter NG?
You can uninstall inContact Salesforce Adapter NG from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program inContact Salesforce Adapter NG, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove inContact Salesforce Adapter NG.
OS VERSIONS
Win 7 (SP1) 44%
Win Vista (SP2) 11%
|
|
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
|
|
USER ACTIONS
 |
Uninstall it 2%
Keep it 98%
|
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
44.44% |
|
| Windows 10 |
44.44% |
|
| Windows Vista |
11.11% |
|
Which OS releases does it run on? |
| Windows 8.1 |
33.33% |
|
| Windows 7 Home Premium |
22.22% |
|
| Windows 7 Professional |
11.11% |
|
| Windows 7 Ultimate |
11.11% |
|
| Windows 8.1 Pro with Medi... |
11.11% |
|
| Windows Vista Home Premiu... |
11.11% |
|
Geography
100.00% of installs come from the United States
Which countries install it?
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Toshiba |
22.22% |
|
| Lenovo |
22.22% |
|
| Hewlett-Packard |
22.22% |
|
| Intel |
11.11% |
|
| Acer |
11.11% |
|
| ASUS |
11.11% |
|
Common models |
| TOSHIBA Satellite L755D |
12.50% |
|
| TOSHIBA Satellite C55Dt-A |
12.50% |
|
| LENOVO 9459WC7 |
12.50% |
|
| LENOVO 20245 |
12.50% |
|
| INTEL DH77EB |
12.50% |
|
| HP-Pavilion RX900AAR-ABA ... |
12.50% |
|