84,488,480 programs installed

Should I remove GoToAssist Corporate?

What percent of users and experts removed it?
5% remove it95% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,338
United States Rank #876
Reach 0.5121%
Lifespan of installation (until removal)
< 26.70 days
787.79 days >
Average installed length: 413.92 days

Versions

VersionDistribution
GoToAssist 9.0.0.570 0.01%
9.1.0.615 19.62%
9.0.0.607 0.94%
9.0.0.599 1.72%
9.0.0.571 0.03%
9.0.0.570 18.33%
11.3.0.1121 7.24%
11.2.0.1084 1.93%
11.2.0.1083 0.05%
11.1.0.1055 1.93%
11.0.0.1019 4.66%
10.4.0.957 0.90%
10.4.0.917 2.46%
10.4.0.900 0.62%
10.4.0.896 23.62%
10.3.0.851 0.36%
10.2.0.830 1.30%
10.2.0.822 10.15%
10.2.0.819 0.13%
10.0.0.800 1.84%
10.0.0.759 1.58%
10.0.0.746 0.06%
10.0.0.736 0.12%
10.0.0.712 0.02%
10.0.0.705 0.23%
10.0.0.683 0.06%
10.0.0.637 0.10%

Other programs by Citrix Systems

GoToAssist Corporate

What is GoToAssist Corporate?

GoToAssist is a cloud-based service that enables the user to access and control remote computers and other Internet-connected devices in order to deliver technical support. Simultaneous sessions allows user to work on up to eight remote computers at the same time. Remote control lets user use mouse and keyboard to control a remote machine. Two-way screen sharing lets user view client’s screen and also show user’s own screen for training purposes. GoToAssist Corporate Edition is targeted to external-facing customer contact centers and internal-facing IT departments and help desks.

About  (from Citrix Systems)

GoToAssist enables you to provide fast and easy live remote support with a solution designed to meet your specific business needs. Compare our remote support, service desk and IT monitoring solutions and see which works best for you and your organization. Team environments that manage multiple support requests across m...  Read more

Overview

The most used version is 10.4.0.896, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is g2ahost.exe. The software installer includes 58 files and is usually about 4.31 MB (4,515,661 bytes).

Program detailsProgram details

URL: www.gotoassist.com
Help link: www.gotoassist.com/support
Installation folder: C:\Program Files\Citrix\GoToAssist\607
Uninstaller: C:\Program Files\Citrix\GoToAssist\607\G2AUninstaller.exe /uninstall
Estimated size: 4.31 MB

Program filesFiles installed by GoToAssist Corporate

Program executable:g2ahost.exe
Name:GoToAssist Corporate
Citrix Online GoToAssist Corporate
Path:C:\Program Files\Citrix\GoToAssist\615\g2ahost.exe
MD5:e5949c15532d4f5f8edcb0353906a312
Additional files:
  • g2achat.exe - GoToAssist Corporate (Citrix Online GoToAssist Corporate)
  • g2acombinedcustomerchat2way.dll
  • g2aprocessfactory.exe
  • G2AResource.dll
  • G2AUninstaller.exe
  • g2awinlogon.dll
  • g2awinlogon_x64.dll
  • uninshlp.dll - GoToMeeting (GoToMeeting Uninstall Helper)
  • g2acredentialprovider.dll - resources
  • rootcert.dll

Program behaviorsBehaviors exhibited

Service
  • g2achat.exe runs as a service named 'GoToAssist' (GoToAssist) "Citrix GoToAssist provides remote help to this PC.".

How do I remove GoToAssist Corporate?

You can uninstall GoToAssist Corporate from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program GoToAssist Corporate, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove GoToAssist Corporate.
OS VERSIONS
Win 7 (SP1) 59%
Win 8.1 0%
  
HOW IT RUNS
Windows Service? Yes
(Installs a service)
  
USER ACTIONS
Uninstall it 5%
Keep it 95%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 61.34%
Windows 10 23.48%
Windows Vista 10.65%
Windows XP 4.50%
Windows Server 2003 0.03%
Which OS releases does it run on?
Windows 7 Home Premium 43.93%
Windows 7 Professional 12.74%
Windows 10 Home 9.07%
Windows Vista Home Premiu... 8.47%
Windows 8.1 7.87%
Microsoft Windows XP 4.35%

Distribution by countryGeography

68.85% of installs come from the United States
Which countries install it?
  United States 68.85%
  United Kingdom 21.03%
  Canada 3.17%
  Germany 1.05%
  France 0.78%
  Australia 0.68%
  India 0.51%
  Switzerland 0.43%
  Brazil 0.42%
  Italy 0.31%
  Netherlands 0.23%
  Sweden 0.23%
  Spain 0.17%
  Belgium 0.14%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 54.32%
Hewlett-Packard 20.43%
Acer 10.32%
Toshiba 6.08%
ASUS 2.40%
Lenovo 1.75%
Samsung 1.64%
GIGABYTE 1.63%
Intel 0.87%
Alienware 0.57%
Common models
Dell XPS 8300 3.94%
Dell Inspiron 1545 3.91%
Dell Inspiron N5110 3.04%
HP Pavilion g6 Notebook P... 2.96%
Dell Inspiron 620 2.93%
HP Pavilion dv6 Notebook ... 2.93%

About Citrix Systems

Citrix Systems provides server and desktop virtualization, networking, software-as-a-service (SaaS), and cloud computing technologies, including Xen open source products.
Publisher URL: www.citrix.com

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