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Should I remove eXtreme Fax Call Controller?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
Very good
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How common is it?
Global Rank #42,245
United States Rank #23,401
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eXtreme Fax Call Controller

What is eXtreme Fax Call Controller?  (from RingCentral)

If you’re online, RingCentral’s exclusive call management tool, Call Controller, pops up on your computer screen when a call or fax comes in. Call Controller not only identifies the caller but gives you a list of options: accept the call, reject it, send to voicemail or send a text message reply that is instantly trans...  Read more

Overview

eXtreme Fax Call Controller is a program developed by RingCentral. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is rcui.exe. The software installer includes 45 files and is usually about 28.17 MB (29,538,752 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. The distribution of this has mostly been seen in the United States.

Program detailsProgram details

URL: www.ringcentral.com
Installation folder: C:\Program Files\ringcentral\extreme fax
Uninstaller: C:\Program Files\RingCentral\eXtreme Fax\UNWISE.EXE /U C:\Program Files1\RINGCE~1\EXTREM~1\INSTALL.LOG
(Wise Installer is used for installing and uninstalling this software.)
Estimated size: 28.17 MB

Program filesFiles installed by eXtreme Fax Call Controller

Program executable:rcui.exe
Name:RingCentral.com®
RingCentral Call Controller
Path:C:\Program Files\ringcentral\extreme fax\rcui.exe
MD5:13ebc92f5c4bec9f89e6b2fab4f966a3
Additional files:
  • RCTH.dll - RingCentral ToolHelp Dynamic Link Library (RingCentral ToolHelp DLL)
  • Config.dll - Config Dynamic Link Library (Config DLL)
  • RCMH.dll - RCMH Dynamic Link Library (RCMH DLL)
  • RCABEx.dll - RingCentral Address Book (RingCentral Address Book DLL)
  • SipManager.dll - SIP protocol support
  • CWiz.dll - RingCentral Agent (Call Waiting Wizard)
  • LangEngUS.dll - RingCentral Agent US Language Module
  • RCABExport.dll - RingCentral.com® (RingCentral AB Export)
  • RCCloseApps.dll - RingCentral Close Applications
  • RCCommon.dll - RingCentral Common
  • RCCrashReport.exe - RingCentral SoftPhone
  • RCDC.DLL - RingCentral DC
  • RCDCXML.DLL - RingCentral DC XML
  • RCLog.dll - Debug Log Client (Debug Log Engine)
  • RCMenu.Dll - RingCentral Call Controller Configuration Module
  • RCMessages.dll - RingCentral Messages Module
  • RCMSODIAL.DLL - RingCentral for Outlook
  • RCOCDataProv.dll - RingCentral Outlook Contacts Data Provider
  • RCPhoneParser.dll - RingCentral Phone Parser
  • RCSPAdmin.exe - RingCentral Administrator
  • RCSPFLoader.dll - RingCentral Call Controller File Download Module
  • RCSPKernel.dll
  • RCSPOptions.dll
  • RCSPSC.dll - RingCentral Call Controller Server Communication Module
  • RCSPSkin.dll - RingCentral Call Controller Skin Module
  • RCSPTools.Dll - RingCentral SP Tools Module
  • RCTSISipClient.dll - RingCentral (tm) SIP Client TSI
  • RCWabExt.dll - RingCentral for WAB
  • ResMgr.dll - RingCentral Resource Manager
  • localstorage.dll - Local Storage (Local Storaage)
  • RCMAPI.dll - RCMAPI Module
  • RCHotKeyHook.dll - RCHotKeyHook (RC Hot Key Hook)
  • RCHotKey.exe - RCHotKey (RC Hot Key Launcher)

Program behaviorsBehaviors exhibited

Scheduled Task
  • RCUI.exe is scheduled as a task with the class '{31CBF3B6-EC93-4AF7-997E-B8CA569687DE}' (runs on registration).
2 Startup Files (User Run)
  • RCHotKey.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'RCHotKey' and executes as "C:\Program Files\RingCentral\eXtreme Fax\RCHotKey.exe".
  • RCUI.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'RCUI' and executes as "C:\Program Files1\RINGCE~1\EXTREM~1\RCUI.exe".
Windows Firewall Allowed Program
  • RCUI.exe is added as a firewall exception for 'C:\Program Files\RingCentral\RingCentral Call Controller\RCUI.exe'.

How do I remove eXtreme Fax Call Controller?

You can uninstall eXtreme Fax Call Controller from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program eXtreme Fax Call Controller, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove eXtreme Fax Call Controller.

OS VERSIONS
Win 7 (SP1) 65%
Win 7 5%
 
WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 69.77%
Windows 10 11.63%
Windows XP 9.30%
Windows Vista 9.30%
Which OS releases does it run on?
Windows 7 Home Premium 32.56%
Windows 7 Professional 23.26%
Microsoft Windows XP 9.30%
Windows 7 Ultimate 9.30%
Windows Vista Home Premiu... 6.98%
Windows 10 Home 4.65%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 35.00%
Intel 15.00%
Dell 12.50%
ASUS 10.00%
Acer 10.00%
Toshiba 5.00%
Sony 5.00%
Lenovo 2.50%
Gateway 2.50%
American Megatrends 2.50%
Common models
VMware, Inc. VMware Virtu... 2.78%
TOSHIBA Satellite L745 2.78%
TOSHIBA Satellite L555D 2.78%
Sony VPCL2190X 2.78%
Sony VPCEE41FX 2.78%
LENOVO Lenovo H420 2.78%

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