39,949,509 programs installed

Should I remove Driver Support?

What percent of users and experts removed it?
55% remove it45% keep it
Overall Sentiment
Poor
What do people think about it?
(click star to rate)
How common is it?
Global Rank #3,570
United States Rank #1,878
Reach 0.2073%
Installation trends (last 30 days)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 5.18 days
152.75 days >
Average installed length: 80.26 days

Versions

VersionDistribution
8.1 100.00%

Other programs by PC Drivers HeadQuarters, Inc

Driver Support

What is Driver Support?

This is a re-labeled version of the company's Driver Detective software.

About  (from PC Drivers HeadQuarters, Inc)

Driver Support’s access to a robust, industry leading database makes it the most accurate driver and software matching system available. Our matching technology means you never have to worry about whether your driver is the correct one for your device. Driver Support provides an innovative way to diagnose issues with y...  Read more

Overview

Driver Support is a program developed by PC Drivers HeadQuarters, Inc. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is DriverSupport.exe. The software installer includes 28 files and is usually about 9.78 MB (10,254,366 bytes). DriverManager.Updater.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 8. While about 87% of users of Driver Support come from the United States, it is also popular in Canada and Australia.
  • Automatically starts with Windows
  • Typically distributed through a pay-per-install bundle
Driver Support has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

Displayed publisher: Driver Support
URL: www.driversupport.com
Help link: account.driversupport.com/support/contact?wlid=30
Installation folder: C:\Program Files\Driver Support\Driver Support\
Uninstaller: MsiExec.exe /X{597FB4A5-DD86-4316-A410-7E8074CC2CCE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 9.78 MB

Program filesFiles installed by Driver Support

Program executable:DriverSupport.exe
Name:Driver Support
Path:C:\Program Files\Driver Support\Driver Support\DriverSupport.exe
MD5:600f9f9196a5c01a8b7db95239da8ec5
Additional files:
  • Agent.Common.dll - Driver Detective (Common)
  • Agent.Communication.dll
  • Agent.ExceptionLogging.dll - Client.ExceptionLogging
  • Common.dll - DriversHQ.Common
  • ExceptionLogging.dll
  • RuleEngine.dll
  • DriverSupport.exe - Driver Support
  • DriverManager.exe - DriverManager
  • DriverManager.Updater.exe - DriverManager Updater
  • DriverSupport.Updater.exe - DriverSupport (DriverSupport Updater)
  • Interop.WUApiLib.dll - Assembly imported from type library 'WUApiLib'.
  • cpuidsdk.dll (by CPUID) - CPUID SDK Dynamic Link Library (CPUID DLL SDK)
  • ICSharpCode.SharpZipLib.dll (by ICSharpCode.net) - #ZipLibrary (SharpZipLib for .NET Framework 2.0)
  • ISUninstall.exe - ISUninstall
  • Microsoft.Win32.TaskScheduler.dll (by CodePlex Community) - TaskService (Task Scheduler Wrapper)
  • Agent.Communication.XmlSerializers.dll
  • Agent.CPU.exe
  • Agent.ExceptionLogging.XmlSerializers.dll
  • Microsoft.ApplicationBlocks.Updater.ActivationProcessors.dll
  • Microsoft.ApplicationBlocks.Updater.dll
  • Microsoft.ApplicationBlocks.Updater.Downloaders.dll
  • Microsoft.Practices.EnterpriseLibrary.Common.dll
  • Microsoft.Practices.EnterpriseLibrary.Security.Cryptography.dll
  • Microsoft.Practices.ObjectBuilder.dll
  • XPBurnComponent.dll - XPBurn component

Program behaviorsBehaviors exhibited

Scheduled Task
  • DriverSupport.exe is scheduled as a task with the class '{1416D794-BC0E-4DF3-AA5A-5E126934C1FF}' (runs on registration).
Startup File (User Run)
  • DriverSupport.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Driver Support' and executes as C:\Program Files\Driver Support\Driver Support\DriverSupport.exe /applicationModC:systemTray /showWelcomC:false.

How do I remove Driver Support?

Quickly and completely remove Driver Support from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Driver Support from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Driver Support, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Driver Support.

OS VERSIONS
Win 7 (SP1) 55%
Win 8 0%
 
WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 55%
Keep it 45%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 58.08%
Windows 8 30.08%
Windows Vista 9.53%
Windows XP 2.31%
Which OS releases does it run on?
Windows 7 Home Premium 41.12%
Windows 8.1 16.10%
Windows 7 Professional 10.34%
Windows 8 9.81%
Windows Vista Home Premiu... 7.34%
Windows 7 Ultimate 5.17%

Distribution by countryGeography

86.75% of installs come from the United States
Which countries install it?
  United States 86.75%
  Canada 2.74%
  Australia 2.23%
  United Kingdom 2.17%
  Finland 1.81%
  France 1.09%
  DK 0.72%
  Sweden 0.62%
  Germany 0.57%
  Brazil 0.26%
  New Zealand 0.21%
  Ireland 0.16%
  Belgium 0.05%
  Colombia 0.05%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 36.14%
Dell 27.41%
Acer 13.91%
Toshiba 9.03%
ASUS 7.17%
Lenovo 2.80%
GIGABYTE 1.35%
Intel 0.83%
American Megatrends 0.73%
Samsung 0.62%
Common models
HP 2000 Notebook PC 5.83%
ASUSTeK CM6330_CM6630_CM6... 5.18%
HP Pavilion g6 Notebook P... 4.75%
Dell Inspiron 1545 3.89%
HP Pavilion dv7 Notebook ... 3.67%
HP Pavilion dv6 Notebook ... 3.46%

comments3 comments

user comment
user comment
Ravie2 months ago
It kept popping up without me wanting it too. Also kept saying my "NEW" drivers needed to be fixed. Delete it.
user comment
Aqua Jar4 months ago
I started getting unwanted messages to "install Driver Support" after I clicked on a link for an "alarm clock". I also now get pop-ups from Optimizer Pro, which tells me I have over "20,000 items" to fix, which I don't believe because I use BitDefender, which I trust. I haven't installed either program, but need to remove these two nuisance messages.
user comment
Dont believe the Hype6 months ago
Hard to use. Don't understand directions. Also installed wrong drivers and left my computer without any audio.