Should I remove Virgin Media Service Manager?
What percent of users and experts removed it?
4% remove it96% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #26,228
Reach 0.0063%
Versions
Version | Distribution |
4.1.16 |
100.00% |
|
Typically installed together
Other programs by Virgin Media
Rankings
- #26,223 Grammarly for Microsoft Office Suite
- #26,224 Microsoft Office PowerPoint Viewer 2007 (Greek)
- #26,225 Microsoft System CLR Types para SQL Server 2016
- #26,226 Jigsaws Galore Version 7 Free Edition by Gray Design Associates
- #26,227 Autodesk Navisworks Freedom 2013 English Language Pack
- #26,228 Virgin Media Service Manager 4.1.16
- #26,229 Uninstall A Ruler for Windows by Latour
- #26,230 Puzzle Kingdoms by Infinite Interactive
- #26,231 HGTV Home and Landscape Platinum Suite by Nova Development
- #26,232 GPL Ghostscript Lite 9.06.15 by Free Distribution
- #26,233 TpsCap
Virgin Media Service Manager 4.1.16
from Virgin Media
Overview
Virgin Media Service Manager 4.1.16 is a program developed by Virgin Media. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. In the Google Chrome browser, it will add an extension. The main program executable is servicemanager.exe. The software installer includes 19 files and is usually about 31.28 MB (32,803,024 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows Vista (SP2). While about 94% of users of Virgin Media Service Manager come from United Kingdom, it is also popular in the United States and Austria.
Program details
URL: www.virginmedia.com
Installation folder: C:\Program Files\Virgin Media\Service Manager\
Uninstaller: "C:\Program Files\Virgin Media\Service Manager\unins000.exe" /LOG
Estimated size: 31.28 MB
Files installed by Virgin Media Service Manager 4.1.16
Program executable: | servicemanager.exe |
Name: | Service Manager |
Signed by: | Radialpoint |
Path: | C:\Program Files\virgin media\service manager\servicemanager.exe |
MD5: | 6c753f401919d88141b80a8663b2d389 |
Additional files:
-
PSD_IE9Fix.exe - Digital Home Support (Self-Extracting Package for Radialpoint Home Security Dashboard)
-
nprpspa.dll - Service Manager
-
HsdSetup.exe - Chat Extension
-
unins000.exe - Setup/Uninstall
-
BSUtil.dll (by Radialpoint) - Client Gateway 3.7.47
-
ChromeExtension.crx
-
dbghelp.dll (by Microsoft) - Debugging Tools for Windows(R) (Windows Image Helper)
-
DiagnosticFileGrabber.exe (by Radialpoint SafeCare) - Client Gateway 4.1.16
-
mdg.exe (by Radialpoint SafeCare)
-
RpSpaWshComAgent.dll
-
SdkSpdConnector.dll
-
ServiceManagerComHandler.exe
-
ServicepointService.exe
-
shellexec.exe (by Radialpoint)
-
SpaShellExecutor.exe
-
StopServiceManager.exe
-
unins001.exe
-
Windows7Features.dll
Behaviors exhibited
Google Chrome Plugin
- nprpspa.dll is loaded in the Google Chrome web browser as 'nprpspa.dll'.
Mozilla Plugin
- nprpspa.dll is loaded into Mozilla Firefox under the product name '@radialpoint.com/SPA,version=1' with a plugin key of '@radialpoint.com/SPA,version=1' for all users of the PC.
Scheduled Task
- ServiceManager.exe is scheduled as a task with the class '{56005E6C-C7BC-42F1-B788-DEB80FEF923E}' (runs on registration).
Service
- ServicepointService.exe runs as a service named 'ServicepointService' (ServicepointService).
Startup File (All Users Run)
- ServiceManager.exe is loaded in the all users (HKLM) registry as a startup file name 'ServiceManager.exe' which loads as "C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe" /AUTORUN.
Windows Firewall Allowed Program
- ServicepointService.exe is added as a firewall exception for 'C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe'.
Network connections
- ServicepointService.exe connects to aps.radialpoint.net (173.241.37.121 port 443).
Resource utilization averages
Show technical details
ServicepointService.exe |
Memory: | 12.76 MB | |
Total CPU: | 0.0003374111% | |
Kernel CPU: | 0.00015928% | |
User CPU: | 0.00017813% | |
How do I remove Virgin Media Service Manager?
You can uninstall Virgin Media Service Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Virgin Media Service Manager 4.1.16, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Virgin Media Service Manager.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by Virgin Media Service Manager 4.1.16 you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 57%
Win XP 1%
|
|
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
|
|
USER ACTIONS
|
Uninstall it 4%
Keep it 96%
|
|
Windows
Which Windows OS versions does it run on?
Windows 7 |
58.40% |
|
Windows Vista |
22.40% |
|
Windows 10 |
14.40% |
|
Windows XP |
4.80% |
|
Which OS releases does it run on? |
Windows 7 Home Premium |
52.80% |
|
Windows Vista Home Premiu... |
20.80% |
|
Windows 10 Home |
11.20% |
|
Microsoft Windows XP |
4.80% |
|
Windows 7 Professional |
4.00% |
|
Windows 10 Pro |
1.60% |
|
Geography
93.65% of installs come from United Kingdom
Which countries install it?
United Kingdom |
93.65% |
United States |
5.56% |
Austria |
0.79% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
Acer |
24.71% |
|
Dell |
18.82% |
|
Toshiba |
16.47% |
|
Hewlett-Packard |
15.29% |
|
GIGABYTE |
4.71% |
|
Samsung |
4.71% |
|
Intel |
3.53% |
|
ASUS |
2.35% |
|
Lenovo |
2.35% |
|
Medion |
2.35% |
|
Packard Bell |
2.35% |
|
Sony |
2.35% |
|
Common models |
TOSHIBA Satellite L500 |
4.42% |
|
Dell Inspiron 1545 |
4.42% |
|
TOSHIBA SATELLITE C660 |
3.54% |
|
Acer Aspire 7735 |
1.77% |
|
Acer Veriton M275 |
1.77% |
|
Acer Aspire T180 |
1.77% |
|