Should I remove Telenorhjelpen?
What percent of users and experts removed it?
25% remove it75% keep it
What do people think about it?
(click star to rate)
How common is it?
Global Rank #20,096
United States Rank #40,580
Reach 0.0109%
Lifespan of installation (until removal)
< 18.52 days
546.44 days >
Average installed length: 287.11 days
Versions
Version | Distribution |
3.4.1.57 |
1.40% |
|
3.4.1.54 |
3.27% |
|
3.4.1.46 |
4.21% |
|
3.3.1.45 |
13.08% |
|
3.3.1.24 |
0.93% |
|
3.2.1.105 |
20.56% |
|
3.1.2.591 |
42.52% |
|
3.1.2.588 |
11.21% |
|
3.0.0.436 |
1.40% |
|
2.4.1.0 |
0.93% |
|
2.3.0.0 |
0.47% |
|
Other programs by Telenor
Rankings
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- #20,095 Adobe SVG Viewer 6.0
- #20,096 Telenorhjelpen
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Telenorhjelpen
from Telenor
Overview
Telenorhjelpen is a software program developed by Telenor. The most common release is 3.1.2.591, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 17 files and is usually about 18.75 MB (19,656,704 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 89% of users of Telenorhjelpen come from Norway, it is also popular in the United States.
Program details
Help link: www.online.no
Installation folder: C:\Program Files\telenor norway\telenorhjelpen
Uninstaller: MsiExec.exe /X{83C805EC-99B6-47C5-B542-E53EB5594C22}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 18.75 MB
Language: English (United States)
Files installed by Telenorhjelpen
-
iebho.dll - Telenorhjelpen IE Browser Helper
-
telenorwirelesssetup.exe - Telenor Wireless Setup
-
service.exe - Varius Service
-
telenorhjelpen.exe - Telenorhjelpen
-
helper64.exe
Behaviors exhibited
Internet Explorer BHO
- iebho.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Telenorhjelpen' with the class of {2EF1BAF9-1988-42a1-82BC-5CB6197AED28} (BHO).
Service
- service.exe runs as a service named 'Telenorhjelpen Service' (TelenorhjelpenSvc) "Telenorhjelpen Description".
Startup File (All Users Run)
- telenorhjelpen.exe is loaded in the all users (HKLM) registry as a startup file name 'Telenorhjelpen' which loads as "C:\Program Files\Telenor Norway\Telenorhjelpen\Telenorhjelpen.exe" -autorun.
Windows Firewall Allowed Program
- telenorhjelpen.exe is added as a firewall exception for 'C:\Programfiler\Telenor Norway\Telenorhjelpen\Telenorhjelpen.exe'.
Resource utilization averages
Show technical details
service.exe |
Memory: | 1.26 MB | |
User CPU: | 0.00003177% | |
telenorhjelpen.exe |
Memory: | 68.59 MB | |
Total CPU: | 0.0148583635% | |
Kernel CPU: | 0.00484242% | |
User CPU: | 0.01001594% | |
How do I remove Telenorhjelpen?
You can uninstall Telenorhjelpen from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Telenorhjelpen, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Telenorhjelpen.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by Telenorhjelpen you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 41%
Win Vista (SP1) 1%
|
|
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
|
|
USER ACTIONS
|
Uninstall it 25%
Keep it 75%
|
|
Windows
Which Windows OS versions does it run on?
Windows 7 |
42.33% |
|
Windows 10 |
40.47% |
|
Windows Vista |
13.02% |
|
Windows XP |
4.19% |
|
Which OS releases does it run on? |
Windows 7 Home Premium |
30.05% |
|
Windows 10 Home |
19.72% |
|
Windows 8.1 |
12.21% |
|
Windows Vista Home Premiu... |
9.86% |
|
Windows 7 Professional |
7.04% |
|
Windows 7 Ultimate |
4.69% |
|
Geography
89.50% of installs come from Norway
Which countries install it?
Norway |
89.50% |
United States |
10.50% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
Acer |
34.46% |
|
Hewlett-Packard |
30.41% |
|
Dell |
11.49% |
|
ASUS |
7.43% |
|
Toshiba |
6.76% |
|
Samsung |
5.41% |
|
Lenovo |
2.70% |
|
MSI |
0.68% |
|
American Megatrends |
0.68% |
|
Common models |
Samsung RV420/RV520/RV720... |
2.36% |
|
TOSHIBA Satellite C660 |
2.36% |
|
TOSHIBA Satellite L550 |
2.36% |
|
ASUS All Series |
2.36% |
|
HP Pavilion g6 Notebook P... |
2.36% |
|
Acer Aspire 5742G |
2.36% |
|