Should I remove SupportSpace Support Platform?
What percent of users and experts removed it?
9% remove it91% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
United States Rank #40,914
Reach 0.0008%
Versions
| Version | Distribution |
| 14.0.0.1 |
6.67% |
|
| 14.0.0.0 |
60.00% |
|
| 13.13.2.5 |
33.33% |
|
SupportSpace Support Platform
from SupportSpace, Inc.
Overview
SupportSpace Support Platform is a software program developed by SupportSpace. The most common release is 14.0.0.0, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 17 files and is usually about 2.59 MB (2,719,744 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. Most users that have installed this software come from the United States.
Program details
Installation folder: C:\Program Files\supportspace\support platform
Uninstaller: MsiExec.exe /X{1AD095AA-C930-40CB-9402-C171C838E49D}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.59 MB
Language: English (United States)
Files installed by SupportSpace Support Platform
-
supportspace_tools.exe - Support Platform (Helper service)
-
supportcenter.exe - Support Center (SupportSpace Support Center)
-
netlogviewer.exe - NetLogViewer
-
aidlib.dll
-
ftui.dll
-
netlogviewerlib.dll
-
nwl.dll
-
scriptengine.dll
-
vbroker.dll
-
communicator.dll - Network Layer Library
-
w32gnutls.dll - w32gnutl Library
-
mfc80.dll (by Microsoft) - Microsoft® Visual Studio® 2005 (MFCDLL Shared Library - Retail Version)
-
msvcp80.dll (by Microsoft) - Microsoft® C++ Runtime Library
-
msvcr80.dll - Microsoft® C Runtime Library
Behaviors exhibited
Service
- supportspace_tools.exe runs as a service named 'SupportSpace platform helper service' (SupportSpaceHelperService).
Startup File (User Run)
- supportcenter.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'SupportCenter' and executes as "C:\Program Files\SupportSpace\Support Platform\SupportCenter.exe" /autostart.
How do I remove SupportSpace Support Platform?
You can uninstall SupportSpace Support Platform from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program SupportSpace Support Platform, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove SupportSpace Support Platform.
OS VERSIONS
Win 7 (SP1) 80%
Win 10 20%
|
|
WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
|
|
USER ACTIONS
 |
Uninstall it 9%
Keep it 91%
|
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
80.00% |
|
| Windows 10 |
20.00% |
|
Which OS releases does it run on? |
| Windows 7 Home Premium |
40.00% |
|
| Windows 7 Enterprise |
20.00% |
|
| Windows 7 Ultimate |
13.33% |
|
| Windows 8 |
6.67% |
|
| Windows 8 Pro with Media ... |
6.67% |
|
| Windows 7 Professional |
6.67% |
|
Geography
100.00% of installs come from the United States
Which countries install it?
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
50.00% |
|
| Dell |
16.67% |
|
| Sony |
8.33% |
|
| ASUS |
8.33% |
|
| Acer |
8.33% |
|
| Lenovo |
8.33% |
|
Common models |
| HP EliteBook 8460p |
16.67% |
|
| HP EliteBook 8470p |
8.33% |
|
| Dell Inspiron One 2320 |
8.33% |
|
| Sony VPCEB3KFX |
8.33% |
|
| Gigabyte H61M-USB3-B3 |
8.33% |
|
| ASUSTeK N56VJ |
8.33% |
|