Should I remove Support App?
What percent of users and experts removed it?
23% remove it77% keep it
What do people think about it?
(click star to rate)
How common is it?
Reach <0.001%
Support App
by Lubbock Computers
Overview
Support App is a software program developed by Lubbock Computers. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The setup package generally installs about 19 files. Relative to the overall usage of those who have this installed, most are running it on Windows 10. Most users that have installed this software come from the United States.
Program details
URL: www.foolishit.com
Installation folder: C:\Program Files\dSupportSuite\
Uninstaller: "C:\Program Files\dSupportSuite\unins000.exe"
Files installed by Support App
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Codejock.SkinFramework.v15.3.1.ocx (by Codejock Software) - Xtreme SkinFramework ActiveX Control Module
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Codejock.TaskPanel.v15.3.1.ocx (by Codejock Software) - Xtreme Task Panel ActiveX Control Module
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Office2007.dll - Office 2007 Style for Codejock RibbonBar (Office 2007 Ribbon Style)
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Office2010.dll - Office 2010 Style for Codejock RibbonBar (Office 2010 Ribbon Style)
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Windows7.dll - Windows 7 Style for Codejock RibbonBar (Windows 7 Ribbon Style)
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Codejock.Controls.v15.3.1.ocx - Xtreme Suite ActiveX Control Module
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lavolpealphaimg2.ocx (by LaVolpe) - LaVolpe Alpha Image Control
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dSSEventSvc.exe (by Foolish IT) - dSupportSuiteEventService (dSupportSuite Event Monitoring Service)
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ccrpprg6.ocx (by ECX Programming / CCRP) - ccrpProgressBar (ccrpProgressBar v.1.33)
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dSupportSuite.exe (by Foolish IT) - dSupportSuite
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dSS_Splash.exe - dSS_Splash
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dSSMCStub.exe - dSSMCStub
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RegBackup.exe - RegBackup
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BootSafe.exe - BootSafe (Restart Windows in Safe Mode with Networking)
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FoolishEventLogMsgHelper.dll - Project1
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MSdFix.exe
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DelReg.exe - DelReg
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unins000.exe - Setup/Uninstall
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MSCOMCTL.OCX (by Microsoft) - MSCOMCTL (Windows Common Controls ActiveX Control DLL)
Behaviors exhibited
Scheduled Task
- dSupportSuite.exe is scheduled as a task named 'dSupportSuite - Maintenance Task' (runs weekly on Fridays at 11:15 PM).
Service
- dSSEventSvc.exe runs as a service named 'dSupportSuite Event Service' (dSSEventSvc) "dSupportSuite Event Monitoring Service".
Startup File (All Users Run)
- dSS_Splash.exe is loaded in the all users (HKLM) registry as a startup file name 'dSupportSuite Startup' which loads as C:\Program Files\dSupportSuite\dSS_Splash.exe.
How do I remove Support App?
You can uninstall Support App from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Support App, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Support App.
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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USER ACTIONS
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Uninstall it 23%
Keep it 77%
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MOST USED OS
~99%
Windows 10
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Geography
100.00% of installs come from the United States
Which countries install it?