74,139,804 programs installed

Should I remove Serena?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #13,593
United States Rank #10,001
Reach 0.0262%
Lifespan of installation (until removal)
< 6.81 days
200.90 days >
Average installed length: 105.56 days



Serena is a software program developed by Senscape. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 36 files and is usually about 5.93 MB (6,215,581 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 59% of users of Serena come from the United States, it is also popular in United Kingdom and France.

Program detailsProgram details

URL: waitingforserena.com
Help link: support.steampowered.com
Installation folder: C:\Program Files\Steam\steamapps\common\Serena
Uninstaller: "C:\Program Files\Steam\steam.exe" steaC://uninstall/272060
Estimated size: 5.93 MB

Program filesFiles installed by Serena

  • Dagon.exe - Dagon (An Adventure Game Engine)
  • Dagon64.exe
  • OpenAL32.dll
  • OpenAL64.dll
  • AppOverlay.dll (by Valve) - Steam Application Overlay Renderer (Steam Application Overlay)
  • AppOverlay64.dll (by Valve)
  • crashhandler.dll - Steam Crash Handler Library
  • crashhandler64.dll
  • CSERHelper.dll - CSER Helper (Debug Helper Routines)
  • d3dcompiler_46.dll (by Microsoft) - Microsoft® DirectX for Windows® (Direct3D HLSL Compiler)
  • d3dcompiler_46_64.dll (by Microsoft)
  • dbghelp.dll - Debugging Tools for Windows(R) (Windows Image Helper)
  • GameOverlayRenderer.dll - Steam Game Overlay Renderer
  • GameOverlayRenderer64.dll
  • GameOverlayUI.exe - Steam
  • libavcodec-55.dll
  • libavformat-55.dll
  • libavresample-1.dll
  • libavutil-53.dll
  • libswscale-2.dll
  • SDL2.dll - Simple DirectMedia Layer (SDL)
  • Steam.dll
  • Steam.exe - Steam Client Bootstrapper
  • Steam2.dll - Steam Client Engine
  • steamclient.dll
  • steamclient64.dll
  • steamerrorreporter.exe
  • steamerrorreporter64.exe
  • SteamUI.dll - SteamUI Dynamic Link Library
  • streaming_client.exe
  • tier0_s.dll - tier0_s Dynamic Link Library
  • tier0_s64.dll
  • video.dll
  • vstdlib_s.dll - vstdlib_ s.dll
  • vstdlib_s64.dll
  • WriteMiniDump.exe - Win32 MiniDump Helper

Program behaviorsBehaviors exhibited

2 Scheduled Tasks
  • Steam.exe is scheduled as a task with the class '{0A7CD642-755B-4352-BD9E-064734827C0D}' (runs on registration).
  • GameOverlayUI.exe is scheduled as a task with the class '{98D22EE8-FBCE-4B0A-A638-4A27C81582F5}' (runs on registration).
Scheduled Task (Boot/Login)
  • Steam.exe is automatically launched at startup through a scheduled task named Steam.
Startup File (User Run)
  • Steam.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Steam.exe' and executes as C:\Program Files\steam\steam.exe.
Startup File (All Users Run)
  • Steam.exe is loaded in the all users (HKLM) registry as a startup file name 'Steam' which loads as "C:\Program Files\Steam\Steam.exe" -silent.
2 Windows Firewall Allowed Programs
  • Steam.exe is added as a firewall exception for 'C:\Program Files\Steam\Steam.exe'.
  • Dagon.exe is added as a firewall exception for 'C:\Program Files\Steam\SteamApps\common\Serena\Dagon.exe'.
Network connections
  • Steam.exe connects to a96-7-41-160.deploy.akamaitechnologies.com ( port 80).
  • Steam.exe connects to (port 27018).

Program resource utilizationResource utilization averages

Memory:21.35 MB
21.09 MB average
Total CPU:0.0004747990%
0.031193% average
Kernel CPU:0.00032078%
0.016088% average
User CPU:0.00015402%
0.015104% average
CPU cycles/sec:16,959,400
8,062,084 average
I/O reads/min:35.45 KB
435.61 KB average
I/O writes/min:3.3 KB
105.02 KB average
Memory:151.98 MB
Total CPU:0.0003899617%
Kernel CPU:0.00015490%
User CPU:0.00023506%
CPU cycles/sec:41,366,072
I/O reads/min:3.07 MB
I/O writes/min:1.78 MB

How do I remove Serena?

Quickly and completely remove Serena from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Serena from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Serena, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Serena.

Win 7 (SP1) 54%
Win XP 1%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 55.91%
Windows 8 41.53%
Windows Vista 1.60%
Windows XP 0.96%
Which OS releases does it run on?
Windows 7 Home Premium 32.27%
Windows 8.1 24.28%
Windows 7 Ultimate 11.82%
Windows 7 Professional 10.54%
Windows 8.1 Pro 5.75%
Windows 8 3.83%

Distribution by countryGeography

58.88% of installs come from the United States
Which countries install it?
  United States 58.88%
  United Kingdom 6.09%
  France 5.08%
  Canada 4.31%
  Germany 3.05%
  Brazil 1.78%
  Netherlands 1.78%
  Australia 1.52%
  Austria 1.27%
  DK 1.27%
  Finland 1.27%
  Italy 1.27%
  Argentina 1.02%
  Ireland 1.02%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 25.00%
ASUS 13.89%
Dell 13.33%
Acer 11.67%
Toshiba 7.22%
Alienware 4.44%
Samsung 4.44%
Lenovo 3.89%
MSI 2.22%
Intel 1.67%
Apple 1.11%
Common models
ASUS All Series 7.20%
HP Pavilion dv6 Notebook ... 3.20%
Gigabyte GA-990FXA-UD3 2.40%
MSI MS-7693 2.40%
Acer Aspire V3-571G 1.60%
ASUSTeK K55VD 1.60%


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