Should I remove SS211?

Lifespan of installation (until removal)

Versions

Version	Distribution
1.34.6.10	100.00%

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from Robokid Technologies

Remove SS211 by Robokid Technologies

smart-splus is an adware web browser application that displays banner ads as well as contextual link ads that are injected in the web page. The ads are injected by the web browser plugin (IE, FF and Chrome) and will display on any web site, even those not associated or affiliated with the publisher. On web pages there may be up to 10 intext ads and/or 4 banner ad and/or a transitional ad. The application is usually bundled by 3rd-party download managers that utilize deceptive advertising techniques in order to install the software. In addition to ads, the program will also modify the browser settings which could include lowering the normal security settings of the browser as well as changing the home page and search provider (known as web browser hijacking). The extension will also report back to the controlling server analytics which may include the behavior of the user on the Internet and reports back URLs and domains visited as well as what advertisements are displayed and clicked on. This adware is mostly bundled with 3rd party download managers that include a number of additional offers, all potentially unwanted programs.

During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up (this is typically done to avoid any UAC prompts). It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is utils.exe. Typically most users end up uninstalling this just after a few days. The software installer includes 30 files and is usually about 11.97 MB (12,546,351 bytes).

The program is built using the Crossrider framework, a cross browser monetization platform used to deploy a toolbar and extension for modern web browsers with monetization features including browser search and homepage redirection, contextual coupons and in-line text advertising. Crossrider extensions include background processes to monitor, update and automatically download new features/code without direct user interaction.

Displayed publisher: smart-splus

URL: crossrider.com

Installation folder: C:\Program Files\ss211

Uninstaller: C:\Program Files\SS211\Uninstall.exe /fcp=1

Estimated size: 11.97 MB

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
• Windows Vista/7/8/10: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.
2. When you find the program SS211, click it, and then do one of the following:
• Windows Vista/7/8/10: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
3. Follow the prompts. A progress bar shows you how long it will take to remove SS211.
4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

1. Open Internet Explorer and click the Tools button, and then click Internet options.
2. Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
3. The changes will take effect the next time you open IE.

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
2. To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
3. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

1. Open Chrome and click the Chrome menu on the browser toolbar.
2. Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
3. When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
4. Restart Google Chrome.

OS VERSIONS Win 7 (SP1) 33% Win 7 11%

HOW IT STARTS Scheduled task? Yes (Runs on Windows boot)

USER ACTIONS Uninstall it 83% Keep it 17%

Which Windows OS versions does it run on?

United States

100.00%

What PC manufacturers (OEMs) have it installed?

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