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Should I remove Reuters Messaging Troubleshooting Tool?

What percent of users and experts removed it?
1% remove it99% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0005%


VersionDistribution 28.57% 71.43%

Reuters Messaging Troubleshooting Tool


Reuters Messaging Troubleshooting Tool is a software program developed by Reuters Messaging Development. The most common release is, with over 98% of all installations currently using this version. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named Complete.EXE. The setup package generally installs about 45 files and is usually about 39.04 MB (40,932,657 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows XP. While about 42% of users of Reuters Messaging Troubleshooting Tool come from the United States, it is also popular in Thailand and Switzerland.

Program detailsProgram details

Installation folder: C:\Program Files\Reuters\
Uninstaller: MsiExec.exe /X{1201A240-D1A0-487C-9AEC-1FECE1A7BF6F}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 39.04 MB
Language: English (United States)

Program filesFiles installed by Reuters Messaging Troubleshooting Tool

Program executable:Complete.EXE
Path:C:\Program Files\Reuters\Complete.EXE
Additional files:
  • ChatGUI.dll - Reuters Group ChatGUI (ChatGUI)
  • ClickToShare.dll - ClickToShare Module
  • DBViewer.dll - DBViewer Module
  • DebugLog.dll - DebugLog Module
  • EmailTransport.dll - EmailTransport Module
  • EmoticonResource.dll - EmoticonResource Module
  • FForms.dll - FForms Module
  • FFormsChooser.dll - FFormsChooser Module
  • GUIControls.dll - GUIControls Module
  • MsgServiceAPIs.dll - MsgServiceAPIs Module
  • RCA.dll - RCA Module
  • RMC.exe - Reuters Messaging Client
  • RMCActiveItemListCtrl.dll - RMCActiveItemListCtrl Module
  • RMCApis.dll - RMCApis Module
  • RMCCoreMock.dll
  • RMCCrashDetect.dll - RMCCrashDetect Module
  • RMCCtrls.dll - RMCCtrls Module
  • RMCCtrls2.dll - RMCCtrls2 Module
  • RMCEmail.dll - RMCEmail Module
  • RMCGlobalResource.dll - RMCGlobalResource Module
  • RMCHook.dll - RMCHook Module
  • RMCInboxManager.dll - RMCInboxManager Module
  • RMCLog.dll - RMC (RMCLog Module)
  • RMCMARSI.dll - RMCMARSI Module
  • RMDlgTracker.dll - RMDlgTracker Module
  • RMEnabledBrowser.dll - RMEnabledBrowser Module
  • rmUICore.dll - Reuters RMC (RMC)
  • RMUserSearch.dll - RMUserSearch Module
  • RTC_RE.dll - RTC_RE Module

Program behaviorsBehaviors exhibited

Windows Firewall Allowed Program
  • RMC.exe is added as a firewall exception for 'C:\Program Files\Reuters\RMC\RMC.exe'.

How do I remove Reuters Messaging Troubleshooting Tool?

Quickly and completely remove Reuters Messaging Troubleshooting Tool from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Reuters Messaging Troubleshooting Tool from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Reuters Messaging Troubleshooting Tool, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Reuters Messaging Troubleshooting Tool.

Win 7 (SP1) 57%
Win XP 43%
Uninstall it 1%
Keep it 99%
United States

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 57.14%
Windows XP 42.86%
Which OS releases does it run on?
Microsoft Windows XP 42.86%
Windows 7 Enterprise 28.57%
Windows 7 Professional 14.29%
Windows 7 Home Basic 14.29%

Distribution by countryGeography

41.67% of installs come from the United States
Which countries install it?
  United States 41.67%
  Thailand 8.33%
  Switzerland 8.33%
  Finland 8.33%
  Russia 8.33%
  Mexico 8.33%
  Slovakia 8.33%
  United Kingdom 8.33%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 28.57%
Sahara 14.29%
Lenovo 14.29%
Dell 14.29%
American Megatrends 14.29%
ASUS 14.29%
Common models
LENOVO 7469W9N 16.67%
IBM 9210KGB 16.67%
HP Compaq dc7700p Small F... 16.67%
HP Compaq 8200 Elite SFF ... 16.67%
Dell Latitude E6320 16.67%
ASUSTeK N56VZ 16.67%


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