74,139,804 programs installed

Should I remove Qwest Quickcare?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
United States Rank #28,208
Reach 0.0014%


2.5.0808.2123 100.00%

Typically installed together

Qwest Quickcare 2.5


Qwest Quickcare 2.5 is a program developed by Qwest. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 18 files and is usually about 9.74 MB (10,216,304 bytes). sprtupdate.dll is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows Vista (SP2) as well as Windows XP. While about 97% of users of Qwest Quickcare come from the United States, it is also popular in Canada.

Program detailsProgram details

URL: www.qwest.com
Help link: www.qwest.com/internethelp
Installation folder: C:\Program Files\Qwest\Quickcare\
Uninstaller: "C:\Program Files\Qwest\Quickcare\unins000.exe"
Estimated size: 9.74 MB

Program filesFiles installed by Qwest Quickcare 2.5

  • unins000.exe - Setup/Uninstall
  • bcont.exe (by SupportSoft) - SupportSoft Container
  • bcont_nm.exe (by SupportSoft)
  • libeay32.dll - SSL Module based on 0.9.8b (SSL Module)
  • sdcidle.dll - SupportSoft (Idle DLL)
  • sprtcmd.exe - SupportSoft sprtcmd
  • sprtevent.dll - SupportSoft sprtevent
  • sprthook.dll - SupportSoft, Inc. sprthook (sprthook)
  • sprtjobmsgs.dll - SupportSoft Scheduler Message DLL (sprtsync)
  • sprtsched.dll - SupportSoft sprtsched (sprtsched)
  • sprtsvc.exe - SupportSoft sprtsvc (SupportSoft Agent Service)
  • sprtsync.dll - SupportSoft SyncManager Sprocket
  • sprttrigger.dll - SupportSoft SupportTriggers Sprocket (sprttrigger)
  • sprtui.dll - SupportSoft sprtui (sprtui)
  • sprtupdate.dll - SupportSoft sprtupdate (sprtupdate)
  • ssleay32.dll
  • tgshell.exe - SupportSoft Software Protection Shell
  • wificfg.exe - SupportSoft, Inc. wificfg (wificfg)

Program behaviorsBehaviors exhibited

  • sprtsvc.exe runs as a service named 'SupportSoft Sprocket Service (sonera)' (sprtsvc_sonera) "SupportSoft Sprocket Service".
Startup File (All Users Run)
  • sprtcmd.exe is loaded in the all users (HKLM) registry as a startup file name 'O2' which loads as "C:\Program Files\O2\bin\sprtcmd.exe" /P O2.
Windows Firewall Allowed Program
  • wificfg.exe is added as a firewall exception for 'C:\Program Files\O2\bin\wificfg.exe'.

How do I remove Qwest Quickcare?

Quickly and completely remove Qwest Quickcare 2.5 from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Qwest Quickcare from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Qwest Quickcare 2.5, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Qwest Quickcare.

Win Vista (SP2) 55%
Win Vista (SP1) 5%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 60.00%
Windows XP 30.00%
Windows 7 10.00%
Which OS releases does it run on?
Windows Vista Home Premiu... 57.89%
Microsoft Windows XP 31.58%
Windows 7 Ultimate 5.26%
Windows Vista Home Basic 5.26%

Distribution by countryGeography

96.97% of installs come from the United States
Which countries install it?
  United States 96.97%
  Canada 3.03%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 42.11%
Dell 36.84%
Toshiba 5.26%
Samsung 5.26%
Sahara 5.26%
Acer 5.26%
Common models
Dell Inspiron 530 11.76%
HP-Pavilion FQ569AA-ABA a... 11.76%
TOSHIBA Satellite M115 5.88%
HP-Pavilion NC829AA-ABA a... 5.88%
HP-Pavilion NC686AA-ABA a... 5.88%
HP-Pavilion KT373AA-ABA a... 5.88%

About (from Qwest)

CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms.
Publisher URL: www.centurylink.com


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