Should I remove Quest PacketTrap MSP Agent?

Versions

Version	Distribution
6.9.25849	10.81%
6.9.25399	2.70%
6.9.25354	2.70%
6.8.24371	18.92%
6.6.23938	32.43%
6.6.23911	5.41%
6.4.22722	13.51%
6.3.22230	2.70%
6.1.21278	2.70%
6.0.20843	5.41%
6.0.19818	2.70%

Other programs by PacketTrap Networks

• Quest PacketTrap MSP Studio
• Quest PacketTrap MSP
• PacketTrap pt360 Tool Suite

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• #44,791 Quest PacketTrap MSP Agent
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from PacketTrap Networks, Inc.

Remove Quest PacketTrap MSP Agent

Quest PacketTrap MSP Agent is a software program developed by PacketTrap Networks. The most common release is 6.6.23938, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named ptagentservice.exe. The setup package generally installs about 3 files and is usually about 21.32 MB (22,354,320 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 94% of users of Quest PacketTrap MSP Agent come from the United States, it is also popular in Australia and United Kingdom.

URL: www.packettrap.com

Help link: www.packettrap.com/support

Installation folder: C:\Program Files\PacketTrap Networks\PacketTrap MSP\

Uninstaller: MsiExec.exe /X{A0D1A2F2-D43A-4C44-95A9-D108AE68876F}

Estimated size: 21.32 MB

Language: English (United States)

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
• Windows Vista/7/8/10: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.
2. When you find the program Quest PacketTrap MSP Agent, click it, and then do one of the following:
• Windows Vista/7/8/10: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
3. Follow the prompts. A progress bar shows you how long it will take to remove Quest PacketTrap MSP Agent.

OS VERSIONS Win 7 (SP1) 76% Win Server 2003 3%

HOW IT RUNS Windows Service? Yes (Installs a service)

USER ACTIONS Uninstall it 1% Keep it 99%

Which Windows OS versions does it run on?

United States	93.55%
Australia	1.61%
United Kingdom	1.61%
Canada	1.61%
GH	1.61%

What PC manufacturers (OEMs) have it installed?

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