82,399,351 programs installed

Should I remove Quest PacketTrap MSP Agent?

What percent of users and experts removed it?
1% remove it99% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #41,394
United States Rank #22,313
Reach 0.0024%


6.9.25849 11.76%
6.9.25399 2.94%
6.9.25354 2.94%
6.8.24371 20.59%
6.6.23938 29.41%
6.6.23911 5.88%
6.4.22722 11.76%
6.3.22230 2.94%
6.1.21278 2.94%
6.0.20843 5.88%
6.0.19818 2.94%

Quest PacketTrap MSP Agent


Quest PacketTrap MSP Agent is a software program developed by PacketTrap Networks. The most common release is 6.6.23938, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named ptagentservice.exe. The setup package generally installs about 3 files and is usually about 21.32 MB (22,354,320 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 95% of users of Quest PacketTrap MSP Agent come from the United States, it is also popular in Australia and GH.

Program detailsProgram details

URL: www.packettrap.com
Help link: www.packettrap.com/support
Installation folder: C:\Program Files\PacketTrap Networks\PacketTrap MSP\
Uninstaller: MsiExec.exe /X{A0D1A2F2-D43A-4C44-95A9-D108AE68876F}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 21.32 MB
Language: English (United States)

Program filesFiles installed by Quest PacketTrap MSP Agent

Program executable:ptagentservice.exe
Name:Quest PacketTrap network management software
PtLaunch EXE
Path:C:\Program Files\PacketTrap Networks\PacketTrap MSP\ptagentservice.exe
Additional files:
  • PtLaunchDll.dll (by Quest Software) - Quest PacketTrap network management software (PtLaunchDLL)

Program behaviorsBehaviors exhibited

  • ptagentservice.exe runs as a service named 'PacketTrap Perspective Agent' (PacketTrapPerspectiveAgent) "Monitors and manages network devices for configured platform.".

How do I remove Quest PacketTrap MSP Agent?

Quickly and completely remove Quest PacketTrap MSP Agent from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Quest PacketTrap MSP Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Quest PacketTrap MSP Agent, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Quest PacketTrap MSP Agent.

Win 7 (SP1) 76%
Win Server 2003 3%
Windows Service? Yes
(Installs a service)
Uninstall it 1%
Keep it 99%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 82.35%
Windows 8 8.82%
Windows Vista 5.88%
Windows Server 2003 2.94%
Which OS releases does it run on?
Windows 7 Professional 47.06%
Windows 7 Home Premium 32.35%
Windows Vista Home Premiu... 5.88%
Microsoft Windows Server ... 2.94%
Windows 7 Enterprise 2.94%
Windows 8 Pro 2.94%

Distribution by countryGeography

94.92% of installs come from the United States
Which countries install it?
  United States 94.92%
  Australia 1.69%
  GH 1.69%
  Canada 1.69%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 50.00%
Hewlett-Packard 32.35%
Acer 5.88%
Toshiba 5.88%
Intel 2.94%
Sony 2.94%
Common models
HP 500B Microtower 6.06%
Dell OptiPlex 3010 6.06%
Dell OptiPlex 390 6.06%
TOSHIBA Satellite C655D 3.03%
Hewlett-Packard 320-1030 3.03%
HP-Pavilion AY652AA-ABA s... 3.03%


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