74,139,804 programs installed

Should I remove Prestwood IT Support Agent?

What percent of users and experts removed it?
6% remove it94% keep it
Overall Sentiment
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How common is it?
Reach <0.001%


VersionDistribution 100.00%

Prestwood IT Support Agent


Prestwood IT Support Agent is a program developed by Prestwood IT. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A majority of the PCs this is running on, most OS versions are Windows 7 (SP1). The distribution of this has mostly been seen in the United States.

Program detailsProgram details

Installation folder: C:\Program Files\n-able technologies\connect2help
Uninstaller: MsiExec.exe /I{BFDA5D49-CAB4-4BD5-A395-1E56093FEF14}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)

Program filesFiles installed by Prestwood IT Support Agent

  • agent_tray.exe (by N-able Technologies) - Connect2Help System Tray Icon

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • agent_tray.exe is loaded in the all users (HKLM) registry as a startup file name 'Agent_Tray' which loads as C:\Program Files\N-able Technologies\Connect2Help\Agent_Tray.exe.

How do I remove Prestwood IT Support Agent?

Quickly and completely remove Prestwood IT Support Agent from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Prestwood IT Support Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Prestwood IT Support Agent, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Prestwood IT Support Agent.

Automatically starts? Yes
(Found in the run registry)
Uninstall it 6%
Keep it 94%
Windows 7 (SP1)

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%


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