84,488,480 programs installed

Should I remove PC Help 24x7?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #40,290
United States Rank #25,327
Reach 0.0024%
Lifespan of installation (until removal)
< 20.09 days
286.44 days >
Average installed length: 150.50 days

Versions

VersionDistribution
1.0.1.6 100.00%

Typically installed together

PC Help 24x7

Overview

PC Help 24x7 is a software program developed by Xportsoft Technologies. During setup, the program registers itself to launch on boot through a Windows Schedule Task in order to automatically start-up. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named pc help 24x7.exe. The setup package generally installs about 3 files and is usually about 930.89 KB (953,227 bytes). The installed file Updates.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 87% of users of PC Help 24x7 come from the United States, it is also popular in United Kingdom and France.

Program detailsProgram details

URL: www.supportcandy.com/about.aspx
Help link: www.supportcandy.com/help/index.htm
Installation folder: C:\Program Files\PC Help 24x7
Uninstaller: C:\Program Files\PC Help 24x7\uninst.exe
Estimated size: 930.89 KB

Program filesFiles installed by PC Help 24x7

Program executable:pc help 24x7.exe
Name:PC Help 24X7
Online Technical Support for PC 24X7
Path:C:\Program Files\pc help 24x7\pc help 24x7.exe
MD5:078773d79bf884f542442e0477c315ca
Additional files:
  • Updates.dll
  • uninst.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • PC Help 24x7.exe is scheduled as a task with the class '{DF2EC139-8E10-4208-8A1A-D11C33A60AAE}' (runs on registration).
Scheduled Task (Boot/Login)
  • PC Help 24x7.exe is automatically launched at startup through a scheduled task named PC Help 24x7 logon.

How do I remove PC Help 24x7?

You can uninstall PC Help 24x7 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program PC Help 24x7, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove PC Help 24x7.

OS VERSIONS
Win 7 (SP1) 65%
Win XP 2%
 
HOW IT STARTS
Scheduled task? Yes
(Runs on Windows boot)
 
USER ACTIONS
Uninstall it 9%
Keep it 91%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 66.67%
Windows 10 20.83%
Windows Vista 10.42%
Windows XP 2.08%
Which OS releases does it run on?
Windows 7 Home Premium 54.17%
Windows Vista Home Premiu... 8.33%
Windows 8 6.25%
Windows 7 Professional 6.25%
Windows 10 Home 6.25%
Windows 7 Ultimate 4.17%

Distribution by countryGeography

86.67% of installs come from the United States
Which countries install it?
  United States 86.67%
  United Kingdom 5.33%
  France 1.33%
  Australia 1.33%
  India 1.33%
  Mexico 1.33%
  Philippines 1.33%
  Canada 1.33%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 39.53%
Dell 23.26%
Acer 13.95%
Toshiba 11.63%
ASUS 4.65%
Sony 4.65%
Gateway 2.33%
Common models
HP Pavilion g6 Notebook P... 6.82%
HP Pavilion dv7 Notebook ... 6.82%
Dell Studio XPS 8100 4.55%
Hewlett-Packard 20-b010 4.55%
HP G60 Notebook PC 4.55%
TOSHIBA Satellite L755D 2.27%

commentsComments

user comment
No one has commented yet. Help others learn more about this software, share your comments.