Microsoft Easy Assist
What is Microsoft Easy Assist?
Microsoft Easy Assist allows a Microsoft support professional in another location view your computer screen and work on your computer over a secure connection.
About (from Microsoft)
By using the Microsoft Easy Assist service, you agree that during this session, the support professional may start the recording function. This will result in your communications being recorded and logged by Microsoft Easy Assist. You may request that a link to this recording be e-mailed to you after the session. If yo... Read more
Overview
The most common release is 1.0.2028.0, with over 98% of all installations currently using this version. The setup package generally installs about 28 files and is usually about 4.65 MB (4,872,008 bytes).
Program details
URL: support.microsoft.com/easyassist
Installation folder: C:\Program Files\Microsoft Easy Assist\Console\1.0.2028.0\
Uninstaller: MsiExec.exe /I{4FC19392-E4A5-4CCB-B45A-AB7E8126D3C9}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 4.65 MB
Files installed by Microsoft Easy Assist
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AppShareLS.dll - Microsoft Easy Assist (Microsoft Easy Assist AppShareLS)
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CollabHook.dll - Microsoft Easy Assist Collab Hook
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CollabLS.dll - Microsoft Easy Assist CollabLS
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LS1Launcher.exe - Microsoft Easy Assist launcher
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LSReconnect.exe - Microsoft Easy Assist RebootReconnect
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Support_Resources_cs_cz.dll - Microsoft Easy Assist resources
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Support_Resources_da_dk.dll
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Support_Resources_de_de.dll
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Support_Resources_el_gr.dll
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Support_Resources_en_us.dll
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Support_Resources_es_es.dll
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Support_Resources_fi_fi.dll
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Support_Resources_fr_fr.dll
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Support_Resources_hu_hu.dll
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Support_Resources_it_it.dll
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Support_Resources_ja_jp.dll
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Support_Resources_ko_kr.dll
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Support_Resources_nb_no.dll
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Support_Resources_nl_nl.dll
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Support_Resources_pl_pl.dll
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Support_Resources_pt_br.dll
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Support_Resources_pt_pt.dll
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Support_Resources_ro_ro.dll
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Support_Resources_ru_ru.dll
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Support_Resources_sv_se.dll
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Support_Resources_zh_ss.dll
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Support_Resources_zh_tt.dll
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SupportConsole.exe - Microsoft Easy Assist application
How do I remove Microsoft Easy Assist?
You can uninstall Microsoft Easy Assist from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Microsoft Easy Assist, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Microsoft Easy Assist.
OS VERSIONS
Win Vista (SP2) 48%
Win 10 1%
|
|
USER ACTIONS
 |
Uninstall it 12%
Keep it 88%
|
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GLOBAL RANK
 #29,130
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Windows
Which Windows OS versions does it run on?
| Windows Vista |
50.50% |
|
| Windows XP |
30.69% |
|
| Windows 7 |
17.82% |
|
| Windows 10 |
0.99% |
|
Which OS releases does it run on? |
| Windows Vista Home Premiu... |
40.82% |
|
| Microsoft Windows XP |
29.59% |
|
| Windows 7 Home Premium |
13.27% |
|
| Windows Vista Home Basic |
5.10% |
|
| Windows Vista Business |
4.08% |
|
| Windows 7 Ultimate |
3.06% |
|
Geography
91.36% of installs come from the United States
Which countries install it?
| United States |
91.36% |
| United Kingdom |
4.32% |
| Canada |
2.47% |
| Australia |
0.62% |
| Romania |
0.62% |
| Italy |
0.62% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
43.96% |
|
| Hewlett-Packard |
26.37% |
|
| Toshiba |
6.59% |
|
| Gateway |
6.59% |
|
| Acer |
5.49% |
|
| Intel |
3.30% |
|
| Sahara |
2.20% |
|
| American Megatrends |
2.20% |
|
| Lenovo |
1.10% |
|
| ASUS |
1.10% |
|
| GIGABYTE |
1.10% |
|
Common models |
| Dell Dimension E521 |
5.81% |
|
| Dell Dell DM061 |
4.65% |
|
| HP Pavilion dv9700 Notebo... |
3.49% |
|
| Dell Inspiron 530 |
3.49% |
|
| Dell Computer Dimension 3... |
3.49% |
|
| Acer Aspire T180 |
2.33% |
|
About Microsoft
Microsoft Corporation develops, manufactures, licenses and supports a variety of products and services related to computing.
Publisher URL: www.microsoft.com