84,488,480 programs installed

Should I remove ManageEngine ServiceDesk Plus?

What percent of users and experts removed it?
6% remove it94% keep it
Overall Sentiment
Excellent
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach <0.001%

Versions

VersionDistribution
9.2.0 100.00%

ManageEngine ServiceDesk Plus

Overview

ManageEngine ServiceDesk Plus is a program developed by ManageEngine. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 42 files. A majority of the PCs this is running on, most OS versions are Windows 7 (SP1). The distribution of this has mostly been seen in the United States.

Program detailsProgram details

Installation folder: C:\ManageEngine\ServiceDesk
Uninstaller: "C:\Program Files\InstallShield Installation Information\{8D48C529-714D-493D-8BD1-F79C415994A6}\setup.exe" -runfromtemp -l0x0409 uninstall -removeonly
Language: English (United States)

Program filesFiles installed by ManageEngine ServiceDesk Plus

  • ADAuth.dll
  • ADSMSecurity.dll
  • attach.dll (by Oracle) - Java(TM) Platform SE 7 U55 (Java(TM) Platform SE binary)
  • awt.dll (by Oracle)
  • axbridge.dll - ActiveX Bridge for JavaBeans
  • ConvertSIDTOAccountName.exe
  • dcpr.dll
  • decora-sse.dll
  • deploy.dll - Java Deployment Library
  • dt_shmem.dll
  • dt_socket.dll
  • eula.dll - EULA
  • fontmanager.dll
  • fxplugins.dll
  • gettimezone.exe
  • glass.dll
  • glib-lite.dll
  • gstreamer-lite.dll
  • hprof.dll
  • instrument.dll
  • j2pcsc.dll
  • j2pkcs11.dll
  • jaas_nt.dll
  • jabswitch.exe - Java Access Bridge for Windows
  • java-rmi.exe
  • launcher.exe
  • libcmickey.dll
  • libxml2.dll
  • MsiEditor.dll
  • PasswordReset.dll
  • roboiq.dll
  • roboiq.exe
  • roboiqplugin.dll
  • SDeskWmi.dll
  • SDPLaunch.exe
  • sqlite.dll
  • TrayIcon12.dll
  • UniqueID.exe
  • WMIData.dll
  • workengine.dll
  • wrapper.exe (by Tanuki Software) - Java Service Wrapper Professional (Java Service Wrapper Professional Edition 3.5.15)
  • zlibwapi.dll - ZLib.DLL (zlib data compression library)

Program behaviorsBehaviors exhibited

Service
  • wrapper.exe runs as a service named 'ManageEngine ServiceDesk Plus' (servicedesk) "Helpdesk & Asset Management Software".

Program resource utilizationResource utilization averages

wrapper.exe
Memory:3.5 MB
21.09 MB average
Total CPU:0.0118682048%
0.031193% average
Kernel CPU:0.00684325%
0.016088% average
User CPU:0.00502495%
0.015104% average
CPU cycles/sec:281,451,698
8,062,084 average
I/O reads/min:19.26 KB
435.61 KB average
I/O writes/min:4.75 KB
105.02 KB average

How do I remove ManageEngine ServiceDesk Plus?

You can uninstall ManageEngine ServiceDesk Plus from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program ManageEngine ServiceDesk Plus, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove ManageEngine ServiceDesk Plus.

HOW IT RUNS
Windows Service? Yes
(Installs a service)
 
USER ACTIONS
Uninstall it 6%
Keep it 94%
 
MOST USED OS
~99%
Windows 7 (SP1)

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

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