Should I remove Knowhow Cloud?
What percent of users and experts removed it?
22% remove it78% keep it
What do people think about it?
(click star to rate)
How common is it?
Global Rank #10,092
United States Rank #41,581
Reach 0.0356%
Lifespan of installation (until removal)
< 14.86 days
438.50 days >
Average installed length: 230.40 days
Versions
| Version | Distribution |
| 4.3.1.68 |
0.14% |
|
| 4.3.0.67 |
0.28% |
|
| 4.2.0.65 |
0.14% |
|
| 4.1.1.64 |
1.00% |
|
| 4.1.0.63 |
0.14% |
|
| 4.0.2.62 |
0.14% |
|
| 3.1.0.56 |
3.13% |
|
| 3.0.5.54 |
3.56% |
|
| 3.0.5.53 |
0.14% |
|
| 3.0.3.51 |
12.96% |
|
| 3.0.2.47 |
1.85% |
|
| 3.0.1.6 |
0.43% |
|
| 2.0.6 |
66.38% |
|
| 2.0.5 |
5.13% |
|
| 2.0.4 |
0.85% |
|
| 2.0.3 |
1.57% |
|
| 2.0.2 |
1.85% |
|
| 2.0.0 |
0.28% |
|
Rankings
- #10,087 TSP_CODEC by Bytescribe
- #10,088 Torchlight by Runic Games
- #10,089 DB Browser for SQLite by oldsch00l
- #10,090 Call of Duty Black Ops II by Activision
- #10,091 Microsoft Office 365 Home Premium Preview - en-us
- #10,092 Knowhow Cloud by DSG Retail Limited
- #10,093 Revo Uninstaller Pro 3.0.1 by VS Revo Group
- #10,094 Wasteland 2 by inXile Entertainment
- #10,095 MagicTune Premium by Samsung Electronics
- #10,096 ABBYY FineReader 5.0 Sprint Plus
- #10,097 Cacheman by Outertech
Knowhow Cloud
from DSG Retail Limited
What is Knowhow Cloud?
Remote tech-support software.
About (from DSG Retail Limited)
Knowhow is the new face of technology service and support – we want you to be able to enjoy your new product for years to come. You can find Knowhow at Currys and PC World ready to offer friendly help and advice, we’ll be there to deliver and install your new TV, washing machine or fridge freezer. We’re at the end of t... Read more
Overview
Knowhow Cloud is a program developed by DSG Retail Limited. The most used version is 2.0.6, with over 98% of all installations currently using this version. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program. The software installer includes 21 files and is usually about 12.13 MB (12,721,661 bytes). In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 90% of users of Knowhow Cloud come from United Kingdom, it is also popular in the United States and Ireland.
Program details
URL: www.knowhow.com/cloud
Help link: www.knowhow.com/uk/support/cloud-support.aspx?country=uk
Installation folder: C:\Program Files\Knowhow Cloud\
Uninstaller: MsiExec.exe /X{C25D865F-15A6-4D36-8E23-E8DF1CD9FB46}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 12.13 MB
Language: English (United Kingdom)
Files installed by Knowhow Cloud
-
KnowhowCloud.exe - Knowhow Cloud (Knowhow Cloud Desktop Client)
-
Xceed.Wpf.Toolkit.dll (by Xceed Software) - Xceed Extended WPF Toolkit
-
CBFSNet.dll (by EldoS) - Callback File System (TM) (Callback File System .NET API)
-
libeay32.dll (by The OpenSSL Project, http://www.openssl.org/) - The OpenSSL Toolkit (OpenSSL Shared Library)
-
ssleay32.dll (by The OpenSSL Project, http://www.openssl.org/)
-
isxdl.dll (by Bjørnar Henden) - ISX Download DLL (Download DLL)
-
VSSService.exe - VSSService
-
Extensions.dll (by Livedrive Internet Ltd) - Livedrive (Explorer extensions for Livedrive)
Behaviors exhibited
Context Menu Handler
- Extensions.dll added to Windows Explorer under the name 'LivedriveContextMenu' with a class of {FE586301-FDF9-40F4-AD3A-9DB11C40FF27}.
Service
- VSSService.exe runs as a service named 'Livedrive VSS Service' (LivedriveVSSService).
Startup File (User Run)
- KnowhowCloud.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'KnowhowCloud' and executes as "C:\Program Files\Knowhow Cloud\KnowhowCloud.exe".
How do I remove Knowhow Cloud?
You can uninstall Knowhow Cloud from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Knowhow Cloud, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Knowhow Cloud.
OS VERSIONS
Win 10 76%
Win Vista (SP1) 0%
|
|
WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
|
|
USER ACTIONS
 |
Uninstall it 22%
Keep it 78%
|
|
Windows
Which Windows OS versions does it run on?
| Windows 10 |
76.21% |
|
| Windows 7 |
20.80% |
|
| Windows Vista |
2.28% |
|
| Windows XP |
0.71% |
|
Which OS releases does it run on? |
| Windows 8.1 |
39.32% |
|
| Windows 10 Home |
26.64% |
|
| Windows 7 Home Premium |
16.10% |
|
| Windows 8 |
4.56% |
|
| Windows 7 Professional |
3.13% |
|
| Windows 10 Pro |
2.14% |
|
Geography
90.46% of installs come from United Kingdom
Which countries install it?
| United Kingdom |
90.46% |
| United States |
3.23% |
| Ireland |
2.94% |
| France |
0.88% |
| Italy |
0.29% |
| Australia |
0.29% |
| NG |
0.29% |
| MU |
0.15% |
| Netherlands |
0.15% |
| IS |
0.15% |
| Saudi Arabia |
0.15% |
| Singapore |
0.15% |
| United Arab Emirates |
0.15% |
| CY |
0.15% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
46.15% |
|
| Acer |
18.86% |
|
| Toshiba |
9.34% |
|
| Lenovo |
9.16% |
|
| ASUS |
6.78% |
|
| Dell |
4.40% |
|
| Samsung |
4.03% |
|
| GIGABYTE |
0.73% |
|
| Sony |
0.55% |
|
Common models |
| HP Pavilion 15 Notebook P... |
16.71% |
|
| HP Pavilion g6 Notebook P... |
5.25% |
|
| HP 15 Notebook PC |
3.82% |
|
| Acer Aspire E5-571 |
2.86% |
|
| TOSHIBA SATELLITE C50-B |
1.91% |
|
| HP HP Pavilion Notebook |
1.91% |
|