Should I remove Internet Support App?

Versions

Version	Distribution
1.0.0	100.00%

from Video Support

Remove Internet Support App by Video Support

Internet Support App is an adware web browser application that displays banner ads as well as contextual link ads that are injected in the web page. The ads are injected by the web browser plugin (IE, FF and Chrome) and will display on any web site, even those not associated or affiliated with the publisher. On web pages there may be up to 10 intext ads and/or 4 banner ad and/or a transitional ad. The application is usually bundled by 3rd-party download managers that utilize deceptive advertising techniques in order to install the software. In addition to ads, the program will also modify the browser settings which could include lowering the normal security settings of the browser as well as changing the home page and search provider (known as web browser hijacking). The extension will also report back to the controlling server analytics which may include the behavior of the user on the Internet and reports back URLs and domains visited as well as what advertisements are displayed and clicked on. This adware is mostly bundled with 3rd party download managers that include a number of additional offers, all potentially unwanted programs.

The program adds a toolbar to Microsoft Internet Explorer. The primary executable is named KangoEngine.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 4 files and is usually about 1.06 MB (1,115,491 bytes).

URL: kangoextensions.com

Installation folder: C:\Program Files\Internet Support App\1.0.0

Uninstaller: "C:\Program Files\Internet Support App\1.0.0\uninstall.exe"

Estimated size: 1.06 MB

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
• Windows Vista/7/8/10: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.
2. When you find the program Internet Support App, click it, and then do one of the following:
• Windows Vista/7/8/10: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
3. Follow the prompts. A progress bar shows you how long it will take to remove Internet Support App.
4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

1. Open Internet Explorer and click the Tools button, and then click Internet options.
2. Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
3. The changes will take effect the next time you open IE.

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
2. To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
3. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

1. Open Chrome and click the Chrome menu on the browser toolbar.
2. Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
3. When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
4. Restart Google Chrome.

HOW DOES IT RUN? Plugs into Internet Explorer

USER ACTIONS Uninstall it 81% Keep it 19%

MOST USED OS ~99% Windows 7 (SP1)

United States

100.00%

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