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Should I remove InstallShield?

What percent of users and experts removed it?
2% remove it98% keep it
Overall Sentiment
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How common is it?
Reach 0.0001%


12.0 100.00%



InstallShield is a program developed by Macrovision. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is fcc32.exe. The software installer includes 105 files and is usually about 13.52 MB (14,181,352 bytes). A majority of the PCs this is running on, most OS versions are Windows 7 (SP1). While about 80% of users of InstallShield come from the United States, it is also popular in Slovenia.

Program detailsProgram details

Installation folder: C:\Program Files\FirstClass\
Uninstaller: MsiExec.exe /I{206653AC-C8EB-484D-83DC-43200ABCCEF2}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 13.52 MB
Language: English (United States)

Program filesFiles installed by InstallShield

Program executable:fcc32.exe
Name:FirstClass® Client
Path:C:\Program Files\FirstClass\fcc32.exe
Additional files:
  • fcsmapi.dll (by Open Text - FirstClass Division) - FirstClass Simple MAPI (FirstClass Simple MAPI DLL)
  • dbghelp.dll (by Microsoft) - Debugging Tools for Windows(R) (Windows Image Helper)
  • policy.14.0.pia.smxaudiolib.dll (by Nuance Communications)
  • policy.14.0.pia.smxaudwizlib.dll (by Nuance Communications)
  • policy.14.0.smiacommon.dll
  • policy.14.0.smiaeditcontroladapterdotnetapi.dll
  • policy.14.0.smiaeditor.dll
  • policy.14.0.smiatextdocument.dll
  • policy.14.0.smiatextinterface.dll
  • policy.14.0.smiaworddocument.dll
  • policy.14.1.pia.smia.dll
  • policy.14.1.pia.smiacore.dll
  • policy.14.1.pia.smiadatasynchronization.dll
  • policy.14.1.pia.smiadiskcachemanager.dll
  • policy.14.1.pia.smiadocumentconverter.dll
  • policy.14.1.pia.smiainitialtraining.dll
  • policy.14.1.pia.smiainternalti.dll
  • policy.14.1.pia.smiaofflinesyncclient.dll
  • policy.14.1.pia.smiaofflinesyncserver.dll
  • policy.14.1.pia.smiaonlinesyncclient.dll
  • policy.14.1.pia.smiaonlinesyncserver.dll
  • policy.14.1.pia.smiatextinterfaceproxy.dll
  • policy.14.1.pia.smiatypeconversion.dll
  • policy.14.1.pia.smiaworddocumentfactory.dll
  • policy.14.1.pia.smxaudiolib.dll
  • policy.14.1.pia.smxaudwizlib.dll
  • policy.14.1.smiacommon.dll
  • policy.14.1.smiaeditcontroladapterdotnetapi.dll
  • policy.14.1.smiaeditor.dll
  • policy.14.1.smiatextdocument.dll
  • policy.14.1.smiatextinterface.dll
  • policy.14.1.smiaworddocument.dll
  • policy.14.2.pia.smia.dll
  • policy.14.2.pia.smiacore.dll
  • policy.14.2.pia.smiadatasynchronization.dll
  • policy.14.2.pia.smiadiskcachemanager.dll
  • policy.14.2.pia.smiadocumentconverter.dll
  • policy.14.2.pia.smiainitialtraining.dll
  • policy.14.2.pia.smiainternalti.dll
  • policy.14.2.pia.smiaofflinesyncclient.dll
  • policy.14.2.pia.smiaofflinesyncserver.dll
  • policy.14.2.pia.smiaonlinesyncclient.dll
  • policy.14.2.pia.smiaonlinesyncserver.dll
  • policy.14.2.pia.smiatextinterfaceproxy.dll
  • policy.14.2.pia.smiatypeconversion.dll
  • policy.14.2.pia.smiaworddocumentfactory.dll
  • policy.14.2.pia.smxaudiolib.dll
  • policy.14.2.pia.smxaudwizlib.dll
  • policy.14.2.smiacommon.dll
  • policy.14.2.smiaeditcontroladapterdotnetapi.dll
  • policy.14.2.smiaeditor.dll
  • policy.14.2.smiatextdocument.dll
  • policy.14.2.smiatextinterface.dll
  • policy.14.2.smiaworddocument.dll
  • policy.15.0.pia.smia.dll
  • policy.15.0.pia.smiacore.dll
  • policy.15.0.pia.smiadatasynchronization.dll
  • policy.15.0.pia.smiadiskcachemanager.dll
  • policy.15.0.pia.smiadocumentconverter.dll
  • policy.15.0.pia.smiainitialtraining.dll

Program behaviorsBehaviors exhibited

Scheduled Task
  • fcc32.exe is scheduled as a task with the class '{24077859-C66B-4CEE-B63B-215FACC72525}' (runs on registration).

How do I remove InstallShield?

Quickly and completely remove InstallShield from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall InstallShield from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program InstallShield, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove InstallShield.

Uninstall it 2%
Keep it 98%
Windows 7 (SP1)
United States

Distribution by countryGeography

80.00% of installs come from the United States
Which countries install it?
  United States 80.00%
  Slovenia 20.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Lenovo 50.00%
Acer 50.00%


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