Inbay Rescue
What is Inbay Rescue?
Inbay Rescue is a LogMeIn Rescue branded support and remote access utility that uses a proprietary remote desktop protocol over transmitted via SSL that provides support technichians to connect to the remote desktop. The software it typically used to provide custom PC support to remotely view, diagnose and fix an end users computer.
Overview
It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 7 files and is usually about 7.28 MB (7,635,184 bytes).
Program details
URL: www.logmein.com
Installation folder: C:\Program Files\LogMeIn Rescue Calling Card\
Uninstaller: MsiExec.exe /I{C2835850-FCEB-4A1A-A213-57E7A9A8EC62}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 7.28 MB
Files installed by Inbay Rescue
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CallingCard.exe - LogMeIn Rescue Calling Card
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ra64app.exe - LogMeIn Rescue GUI Launcher
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rescue.dll - RemotelyAnywhere (RemotelyAnywhere DLL)
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rahook.dll - LogMeIn Rescue (LogMeIn Rescue Hook DLL)
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rahook9x.dll
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rarcc.dll - LogMeIn Rescue RARCC DLL
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unicows.dll (by Microsoft) - Microsoft (R) Windows (R) 95, Windows (R) 98, and Windows (R) Millennium Operating Systems (Microsoft Layer for Unicode on Win9x Systems (MSLU))
Behaviors exhibited
Service
- CallingCard.exe runs as a service named 'LogMeIn Rescue (837712e7-f121-52b6-f34f-cfbc8948faba)' (LMIRescue_837712e7-f121-52b6-f34f-cfbc8948faba).
Startup File (User Run)
- CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".
Startup File (User Run Once)
- CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '*LogMeInRescue' which loads as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe" -runonce reboot.
Windows Firewall Allowed Program
- CallingCard.exe is added as a firewall exception for 'C:\ATSCallingCard\CallingCard.exe'.
How do I remove Inbay Rescue?
You can uninstall Inbay Rescue from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Inbay Rescue, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Inbay Rescue.
OS VERSIONS
Win 7 (SP1) 80%
Win XP 20%
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WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
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USER ACTIONS
 |
Uninstall it 23%
Keep it 77%
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
80.00% |
|
| Windows XP |
20.00% |
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Which OS releases does it run on? |
| Windows 7 Home Premium |
60.00% |
|
| Microsoft Windows XP |
20.00% |
|
| Windows 7 Ultimate |
20.00% |
|
Geography
50.00% of installs come from United Kingdom
Which countries install it?
| United Kingdom |
50.00% |
| United States |
50.00% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
50.00% |
|
| Compaq |
25.00% |
|
| Acer |
25.00% |
|
Common models |
| HP d330 DT(DC580AV) |
25.00% |
|
| Dell OptiPlex GX520 ... |
25.00% |
|
| Dell Inspiron N7010 |
25.00% |
|
| Dell Dell System XPS L7... |
25.00% |
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About LogMeIn
LogMeIn provides software as a service-based (SAAS) remote connectivity, collaboration, and support solutions to businesses and consumers.
Publisher URL: www.logmein.com